key commands disappear

Posted: 04-13-2004, 10:15 PM

kim_r_russell@adobeforums.com

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I am having trouble with my key commands being randomly disabled in Illustrator (it's happening in Photoshop too). The space bar for the grabber hand, shift to constrain and shift to drag in a straight line, and option-drag to copy all work and don't at different times.

That paragraph was directly lifted from an archived entry, and all the responses tip toed about it being a user error without actually saying it. I'd like to know if this actually IS a user error as one of my users is having this problem. We are using Illustrator 10.0.3 & Photoshop 7.0.1 on OSX.2.8.

Thanks,
Kim

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