Keyboard went dead

"NERO" <el_NERO1@hotmail.com> wrote in message
news:6c7b01c34835$e5f5e5b0$7d02280a@phx.gbl...
| I have a HP Pavilion 751n. It's a brand new Pc, which
| I've had for a couple of months. The keyboard is an HP
| Internet keyboard connected to a PS/2 port, and the mouse
| is a USB one. The mouse's brand is HP although device
| manager says is Logitech USB mouse. The deal is that a
| couple of days ago the keyboard decided not work
| anymore. I have tried two other keyboards and they both
| had the same problem, I installed new drivers from the HP
| website with no solution, I installed regular drivers
| from MS and the problem did not get solved. I can't even
| get into BIOS or Safe Mode. I have searched in other web
| sites and it seems that I'm not the only person who is
| having these keyboard problems. Despite that, I didn't
| find any good solution to the issue. If anybody knows
| how to solve this freaking problem please help! Thanks
| in advance.

Hi Nero -

Since you've tried multiple keyboards, it's likely that the PS/2 port on
your motherboard has gone dead. Since your computer is only a couple of
months old, why not contact HP regarding a warranty replacement?

A temporary work-around might be to try a USB keyboard in order to back up
your personal files prior to shipping the system back to HP for repair or
replacement.

Jef

fdisk /mbr

>-----Original Message-----
>What about calling HP, its a new system, right?
>
>--
>-----
>Paul
>-----
>www.paulsxp.com
>www.paulsxp.com/forums
>
>"NERO" <el_NERO1@hotmail.com> wrote in message
>news:6c7b01c34835$e5f5e5b0$7d02280a@phx.gbl...

>> I have a HP Pavilion 751n. It's a brand new Pc, which
>> I've had for a couple of months. The keyboard is an HP
>> Internet keyboard connected to a PS/2 port, and the

mouse

>> is a USB one. The mouse's brand is HP although device
>> manager says is Logitech USB mouse. The deal is that a
>> couple of days ago the keyboard decided not work
>> anymore. I have tried two other keyboards and they

both

>> had the same problem, I installed new drivers from the

HP

>> website with no solution, I installed regular drivers
>> from MS and the problem did not get solved. I can't

even

>> get into BIOS or Safe Mode. I have searched in other

web

>> sites and it seems that I'm not the only person who is
>> having these keyboard problems. Despite that, I didn't
>> find any good solution to the issue. If anybody knows
>> how to solve this freaking problem please help! Thanks
>> in advance.

>
>
>.
>

Thank you all for your help. I was hoping I wouldn't
have to contact HP about this issue, but it seems there's
nothing else that can be done. Thanks a bunch!

>-----Original Message-----
>Greetings --
>
> Contact HP. It sounds very much as if the keyboard
>connector/circuitry on the motherboard has gone bad.
>
>Bruce Chambers
>
>--
>Help us help you:
>http://dts-l.org/goodpost.htm
>http://www.catb.org/~esr/faqs/smart-questions.html
>
>You can have peace. Or you can have freedom. Don't

ever count on

>having both at once. -- RAH
>
>
>"NERO" <el_NERO1@hotmail.com> wrote in message
>news:6c7b01c34835$e5f5e5b0$7d02280a@phx.gbl...

>> I have a HP Pavilion 751n. It's a brand new Pc, which
>> I've had for a couple of months. The keyboard is an HP
>> Internet keyboard connected to a PS/2 port, and the

mouse

>> is a USB one. The mouse's brand is HP although device
>> manager says is Logitech USB mouse. The deal is that a
>> couple of days ago the keyboard decided not work
>> anymore. I have tried two other keyboards and they

both

>> had the same problem, I installed new drivers from the

HP

>> website with no solution, I installed regular drivers
>> from MS and the problem did not get solved. I can't

even

>> get into BIOS or Safe Mode. I have searched in other

web

>> sites and it seems that I'm not the only person who is
>> having these keyboard problems. Despite that, I didn't
>> find any good solution to the issue. If anybody knows
>> how to solve this freaking problem please help! Thanks
>> in advance.

>
>
>.
>