Line busy or not connected

I have the same problem as Bobm3 and when I try to use dial-up modem I get
the same. Wonder if my hook-up might be the problem? From the wall to a
splitter/filter with one line to DSL modem and second Line to Computer 56K
modem. Maybe you can straighten me out.

Thanks
B

"Byte" <Byte@discussions.microsoft.com> wrote in message
news:AC49641A-80D8-4B66-A216-01FBDEFDD795@microsoft.com...

> DSL or Cable cannot be used to send a Fax. Use dial-up modem only or
> use a 3rd party Fax such as eFax.com
> --
> XP - WNP
> Today is the first day of the
> rest of your life.
>
>
> "Bobm3" wrote:
>

>> Windows xp. Fax Console will not send or receive faxes. Does not
>> recognize
>> phone line hooked up. When computor new was using dial-up internet and
>> FAX
>> worked fine. Now using DSL. Internet works fine.
>> Messages when sending FAX: No dial tone. Phone line in use or not
>> connected
>> Messages when receiving FAX: Errore occured when receiving FAX

BOB wrote:

> I have the same problem as Bobm3 and when I try to use dial-up modem I get
> the same. Wonder if my hook-up might be the problem? From the wall to a
> splitter/filter with one line to DSL modem and second Line to Computer 56K
> modem. Maybe you can straighten me out.
>
> Thanks
> B
>
> "Byte" <Byte@discussions.microsoft.com> wrote in message
> news:AC49641A-80D8-4B66-A216-01FBDEFDD795@microsoft.com...

> > DSL or Cable cannot be used to send a Fax. Use dial-up modem only or
> > use a 3rd party Fax such as eFax.com
> > --
> > XP - WNP
> > Today is the first day of the
> > rest of your life.
> >
> >
> > "Bobm3" wrote:
> >

> >> Windows xp. Fax Console will not send or receive faxes. Does not
> >> recognize
> >> phone line hooked up. When computor new was using dial-up internet and
> >> FAX
> >> worked fine. Now using DSL. Internet works fine.
> >> Messages when sending FAX: No dial tone. Phone line in use or not
> >> connected
> >> Messages when receiving FAX: Errore occured when receiving FAX

By design, DSL and POTS (plain old telephone service) coexist on the same
2-wire connection. Filters on all telephone apparatus connected to the line
(anywhere in the house) prevent interference with the DSL signal. So, if your
connection is: wall to splitter input, splitter out 1 to DSL, and splitter
out 2 to filter and then to fax, things should work.

To rule out a failure in your connecting hardware, disconnect the line from
the filter out to the fax modem input, and connect a regular telephone to the
filter instead. You should have a dial tone and be able to place calls, with
or without DSL operating. If you can not do this, you'll need to replace your
splitter and/or filter (or the wire). If the phone works, post back and we'll
see if we can track things down further.