logitech momo wheel / IS Kernel file/ admin rights

Help!

I have purchased a logitech momo force USB steering
wheel, when I try to install the control panel software I
get "1. failed to install ISKernel files, make sure you
have appropriate privileges on this machine". 1 hour
with logitech and they gave up, we went through HID, and a
lot of other file attempts. I am logged on as the
administrator, I have upgraded my XP Pro (original disc
included svc pck 1) and the logitech file, loading their
software is the first part of being able to install the
wheel. I have searched the internet and knowledge base
and have seen nothing. removed norton internet security
2003 completely, removed contour pro video editing
controller, all is less than 1 month old, have added new
password and checked I was adminstrator. no one answering
phones at microsoft. P4 2.4c, intel d865perl, 1 gig
crucial, visiontek ti 4200, XP Pro full version,
thanks for any help.