Logon screen has my picture twice

Hello,

I have a lenovo 3000 N100 laptop with Vista Home Basic preinstalled. I don't
know what happened, but when the logon screen appears it shows my user icon
twice. There is only one user account.

Furthermore, if I create another user, the icon of that user then also
appears twice, thus having a total of 4 user icons on the logon screen.

Any idea on what is going on?

Thanks,
Nicos Antoniou

My hunch is that it may have something to do with the KB938979 update. See
the Known Issues > Default Folders section here:

http://support.microsoft.com/kb/938979

I'm not sure whether it relates to your situation or not, but it could be
pertinent. In C:\Users, are there any superfluous, or recently added, user
folders, added around the time of the update's installation?

"Nicos Antoniou" <nantoniou@bigfoot.com> wrote in message
news:ObRO0vS7HHA.1208@TK2MSFTNGP03.phx.gbl...

> Hello,
>
> I have a lenovo 3000 N100 laptop with Vista Home Basic preinstalled. I
> don't know what happened, but when the logon screen appears it shows my
> user icon twice. There is only one user account.
>
> Furthermore, if I create another user, the icon of that user then also
> appears twice, thus having a total of 4 user icons on the logon screen.
>
> Any idea on what is going on?
>
> Thanks,
> Nicos Antoniou

Are you using Norton or any Symantec Product. When installing the KB938979 update did you disable Norton. There is a known issue with Norton and the KB938979 update

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"Nicos Antoniou" <nantoniou@bigfoot.com> wrote in message news:ObRO0vS7HHA.1208@TK2MSFTNGP03.phx.gbl...

> Hello,
>
> I have a lenovo 3000 N100 laptop with Vista Home Basic preinstalled. I don't
> know what happened, but when the logon screen appears it shows my user icon
> twice. There is only one user account.
>
> Furthermore, if I create another user, the icon of that user then also
> appears twice, thus having a total of 4 user icons on the logon screen.
>
> Any idea on what is going on?
>
> Thanks,
> Nicos Antoniou
>

Yes,

I have Norton Internet Scurity and I did NOT disable it during the KB938979
update. How do I either uninstall KB938979 or fix the problem?

Regards,
Nicos

"Peter Foldes" <okf22@hotmail.com> wrote in message
news:eydYwMb7HHA.5184@TK2MSFTNGP03.phx.gbl...
Are you using Norton or any Symantec Product. When installing the KB938979
update did you disable Norton. There is a known issue with Norton and the
KB938979 update

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"Nicos Antoniou" <nantoniou@bigfoot.com> wrote in message
news:ObRO0vS7HHA.1208@TK2MSFTNGP03.phx.gbl...

> Hello,
>
> I have a lenovo 3000 N100 laptop with Vista Home Basic preinstalled. I
> don't
> know what happened, but when the logon screen appears it shows my user
> icon
> twice. There is only one user account.
>
> Furthermore, if I create another user, the icon of that user then also
> appears twice, thus having a total of 4 user icons on the logon screen.
>
> Any idea on what is going on?
>
> Thanks,
> Nicos Antoniou
>

Nicos

Unfortunately I am not running Vista and it is hard for me to tell if it can be uninstalled.

Your best bet would be to repost this issue along with all the details to the public.windowsupdate newsgroup where there is many experts there to help you with this issue.

Maybe someone here can also tell you if it can be uninstalled and then reinstalled manually with Norton disabled.

To download this Update manually

http://www.microsoft.com/downloads/d...DisplayLang=en

Here is the link to the windowsupdate newsgroup if you want to try there

news://msnews.microsoft.com/microsof....windowsupdate


--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"Nicos Antoniou" <nantoniou@bigfoot.com> wrote in message news:e8D3X9h7HHA.3528@TK2MSFTNGP04.phx.gbl...

> Yes,
>
> I have Norton Internet Scurity and I did NOT disable it during the KB938979
> update. How do I either uninstall KB938979 or fix the problem?
>
> Regards,
> Nicos
>
> "Peter Foldes" <okf22@hotmail.com> wrote in message
> news:eydYwMb7HHA.5184@TK2MSFTNGP03.phx.gbl...
> Are you using Norton or any Symantec Product. When installing the KB938979
> update did you disable Norton. There is a known issue with Norton and the
> KB938979 update
>
> --
> Peter
>
> Please Reply to Newsgroup for the benefit of others
> Requests for assistance by email can not and will not be acknowledged.
>
> "Nicos Antoniou" <nantoniou@bigfoot.com> wrote in message
> news:ObRO0vS7HHA.1208@TK2MSFTNGP03.phx.gbl...

>

Hi Nicos

Same problem, how you rectified .....found a solution....let me know

"Nicos Antoniou" wrote:

> Hello,
>
> I have a lenovo 3000 N100 laptop with Vista Home Basic preinstalled. I don't
> know what happened, but when the logon screen appears it shows my user icon
> twice. There is only one user account.
>
> Furthermore, if I create another user, the icon of that user then also
> appears twice, thus having a total of 4 user icons on the logon screen.
>
> Any idea on what is going on?
>
> Thanks,
> Nicos Antoniou
>
>

I don't know if any of you have Omnipass installed (something to do with
fingerprint readers), but from a thread on
microsoft.public.windows.vista.administration_acco unts_passwords, posted
by JohanL:

> Hi again,
>
> after uninstallning my omnipass program, performing a few re-boots and
> installning my Omipass program again everything seems to have solved
> itself. Apparently it was some sort of mismanagment of the Omnipass
> program and a Vista update.

Hope that helps.
Mark.


Nicos Antoniou wrote:

> Hello,
>
> I have a lenovo 3000 N100 laptop with Vista Home Basic preinstalled. I
> don't know what happened, but when the logon screen appears it shows my
> user icon twice. There is only one user account.
>
> Furthermore, if I create another user, the icon of that user then also
> appears twice, thus having a total of 4 user icons on the logon screen.
>
> Any idea on what is going on?
>
> Thanks,
> Nicos Antoniou