Logon to mail.comcast.net

Posted: 01-25-2009, 06:11 AM
I can see my old emails but I can not receive any new ones. I keep getting
this box that asks me to logon to mail.comcast.net and asks me to verify that
both the username and password are correct for my mail server. I enter the
info but still nothing.
--
Shelley

Logon to mail.comcast.net


Responses to "Logon to mail.comcast.net"

Mick Murphy
Guest
Posts: n/a
 
RE: Logon to mail.comcast.net
Posted: 01-25-2009, 11:34 AM
You are better off posting in the Vista Mail newsgroup:

Web interface
http://www.microsoft.com/communities...&lang=en&cr=us

Newsreader:
microsoft.public.windows.vista.mail

--
Mad Mike


"Shelley" wrote:
> I can see my old emails but I can not receive any new ones. I keep getting
> this box that asks me to logon to mail.comcast.net and asks me to verify that
> both the username and password are correct for my mail server. I enter the
> info but still nothing.
> --
> Shelley
Malke
Guest
Posts: n/a
 
Re: Logon to mail.comcast.net
Posted: 01-25-2009, 01:25 PM
Shelley wrote:
> I can see my old emails but I can not receive any new ones. I keep
> getting this box that asks me to logon to mail.comcast.net and asks me to
> verify that
> both the username and password are correct for my mail server. I enter
> the info but still nothing.
It sounds like your problem is #4 below but I include all the information to
be thorough.

The most common problems for people having trouble sending/receiving email
are:

1. You are using the wrong mail server settings. Check your ISP's website
( or that of your web hosting company if your mail host is other than your
ISP) for the correct mail server settings for POP (Incoming) and SMTP
(outgoing). Most ISP's will also have a "walkthrough" to show you how to
set up mail using popular email clients such as Outlook Express, Eudora,
and Thunderbird. If they don't have instructions for Windows Mail yet, use
the ones for Outlook Express.

2. You have "outgoing mail server requires authentication" checked when it
does not. Or vice versa.

3. You are trying to send mail through an SMTP server that isn't your
regular ISP; i.e., you are trying to send mail through AT&T's server when
your ISP is Comcast. Some ISP's care about this and some don't.

4. Your user name and/or password are incorrect. Yes, you do have a user
name and password for your email. It probably has just been a long time
since you set this up (or someone else set it up for you) and you've
forgotten. Look through your ISP-related documentation or contact your ISP.
They will be able to tell you your user name and assign you a new password.

5. Your antivirus is set to scan emails and/or is one that causes problems
with your operating system (such as McAfee in Vista). Turn this option off
since it doesn't provide you any extra protection and tends to cause
problems.

Malke
--
MS-MVP
Elephant Boy Computers - Don't Panic!
FAQ - http://www.elephantboycomputers.com/#FAQ

Dave T.
Guest
Posts: n/a
 
Re: Logon to mail.comcast.net
Posted: 01-25-2009, 04:15 PM
Shelley wrote:
> I can see my old emails but I can not receive any new ones. I keep getting
> this box that asks me to logon to mail.comcast.net and asks me to verify that
> both the username and password are correct for my mail server. I enter the
> info but still nothing.

I use T-bird and I have experienced something similar when trying to
download mail from my mailbox at MSN. What usually happens is that when
MSN comes up with some new feature that they are trying to push they
will present an "Opt in" page for this feature. Your newsreaders log in
feature can't handle this. What I do is go on line to the mail server,
opt in or out, and if they have a button that says "do not show this
again" or something similar, I click that. My mail will work after that.
Give it a try.

--
Dave T.


You can't imagine the extra work I had when I was a god. - Hirohito,
Emporer of Japan
rppb
Guest
Posts: n/a
 
Re: Logon to mail.comcast.net
Posted: 01-25-2009, 05:46 PM
The Comcast web site has all the steps and settings you need.Make sure you
follow the steps exactly.
"Dave T." <davey@MyPlace.net> wrote in message
news:re0fl.14062$yr3.2652@nlpi068.nbdc.sbc.com...
> Shelley wrote:
>> I can see my old emails but I can not receive any new ones. I keep
>> getting this box that asks me to logon to mail.comcast.net and asks me to
>> verify that both the username and password are correct for my mail
>> server. I enter the info but still nothing.
>
>
> I use T-bird and I have experienced something similar when trying to
> download mail from my mailbox at MSN. What usually happens is that when
> MSN comes up with some new feature that they are trying to push they will
> present an "Opt in" page for this feature. Your newsreaders log in feature
> can't handle this. What I do is go on line to the mail server, opt in or
> out, and if they have a button that says "do not show this again" or
> something similar, I click that. My mail will work after that. Give it a
> try.
>
> --
> Dave T.
>
>
> You can't imagine the extra work I had when I was a god. - Hirohito,
> Emporer of Japan
 
LinkBack Thread Tools Display Modes
 


Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On
Forum Jump


Similar Threads
Thread Thread Starter Forum Replies Last Post
Windows Mail/Comcast cpalinda Windows Vista Mail 2 01-06-2009 10:51 PM
comcast mail error alma Windows Vista Mail 0 12-29-2008 03:27 AM
Windows Mail deleted mail from my Primary Comcast account!? Marris Windows Vista Mail 1 12-05-2007 07:06 AM
importing comcast e-mail address book towindows mail. john Windows Vista Mail 0 09-17-2007 01:50 PM
Setting up Comcast mail - how to angel Mac Office 3 02-04-2004 12:30 AM