Re: Losing Internet connection when resuming from sleep-mode

Posted: 01-18-2009, 03:08 AM
Please note: If you have an HP desktop computer (mine is d4999t) you all need
to try this. It worked for me.

"Larry@avstim.com" wrote:
> Yes, after nearly two hours with HP on a brand new, clean system what we
> discovered worked perfectly is to reinstall the network card driver. I have
> had no problems since then. Here is what they sent to me via email with
> additional options.
>
> I understand that the HP Pavilion d4790y PC fails to connect to internet
> after coming out sleep mode.
>
> This issue might be due to various reasons. In this case please follow the
> steps below to resolve this issue:
>
> Msconfig helps Windows control software that automatically loads while
> Windows is starting. For troubleshooting purposes, use the following steps
> to prevent all software programs from automatically opening when Windows
> starts.
>
> CAUTION: Use the following steps to prevent all startup items
> from opening, including antivirus software and other
> software that provides important functions. Follow
> these steps for troubleshooting purposes only.
>
> 1. Click Start.
> 2. In the Start Search field, type the following:
>
> msconfig
>
> 3. Press Enter. The System Configuration window opens.
>
> 4. In the General tab view, select Selective Startup, and remove the
> checkmark next to Load startup items.
> 5. Click the Services tab, select Hide all Microsoft services, and
> click the Disable all button.
> 6. Restart the computer for the changes to take effect.
> After the computer restarts, a message appears confirming some
> startup programs have been blocked from opening.
>
> For a description of the tab views and their contents in the System
> Configuration window along with graphics, visit the following HP Web
> Site:
>
> http://h10025.www1.hp.com/ewfrf/wc/d...name=c00819747
>
> Reinstalling Network Card driver
> ---------------------------------------
>
> 1. Start the Computer.
> 2. Press the F8 key when the blue HP logo appears. The Windows Advanced
> Options menu will appear.
> 3. Use the arrow keys to select "Safe mode" and then press Enter.
> 4. Log on to Windows as Administrator.
> 5. When you are able to view the desktop, click on Start 6. Type Device
> Manager in the Start Search box 7. Click on Device Manager 8. Click the
> plus (+) sign next to Network Adapetr to list the Network drivers.
> 9. Select one driver and select uninstall. In the "Confirm Device
> Uninstall" dialog box, click OK.
> 10. Repeat this process until there is no listing for Network card 11.
> Close all windows and restart the computer.
>
> Please do feel free to get back to us if you need further assistance. We
> will be available here round the clock and will be glad to assist you further.
>
> http://www.hp.com/go/totalcare
>
>
> "Cromptons" wrote:
>
> >
> > Hi people, does anyone have a update / soloution on this yet as I have
> > exacly the same problem.....
> >
> > Cheers
> > James
> >
> >
> > --
> > Cromptons
> > ------------------------------------------------------------------------
> > Cromptons's Profile: http://www.vista64.net/forums/member.php?userid=1754
> > View this thread: http://www.vista64.net/forums/showthread.php?t=35663
> >
> >

Re: Losing Internet connection when resuming from sleep-mode


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