Re: Losing Internet connection when resuming from sleep-mode

Posted: 01-18-2009, 03:08 AM
Please note: If you have an HP desktop computer (mine is d4999t) you all need
to try this. It worked for me.

"" wrote:
> Yes, after nearly two hours with HP on a brand new, clean system what we
> discovered worked perfectly is to reinstall the network card driver. I have
> had no problems since then. Here is what they sent to me via email with
> additional options.
> I understand that the HP Pavilion d4790y PC fails to connect to internet
> after coming out sleep mode.
> This issue might be due to various reasons. In this case please follow the
> steps below to resolve this issue:
> Msconfig helps Windows control software that automatically loads while
> Windows is starting. For troubleshooting purposes, use the following steps
> to prevent all software programs from automatically opening when Windows
> starts.
> CAUTION: Use the following steps to prevent all startup items
> from opening, including antivirus software and other
> software that provides important functions. Follow
> these steps for troubleshooting purposes only.
> 1. Click Start.
> 2. In the Start Search field, type the following:
> msconfig
> 3. Press Enter. The System Configuration window opens.
> 4. In the General tab view, select Selective Startup, and remove the
> checkmark next to Load startup items.
> 5. Click the Services tab, select Hide all Microsoft services, and
> click the Disable all button.
> 6. Restart the computer for the changes to take effect.
> After the computer restarts, a message appears confirming some
> startup programs have been blocked from opening.
> For a description of the tab views and their contents in the System
> Configuration window along with graphics, visit the following HP Web
> Site:
> Reinstalling Network Card driver
> ---------------------------------------
> 1. Start the Computer.
> 2. Press the F8 key when the blue HP logo appears. The Windows Advanced
> Options menu will appear.
> 3. Use the arrow keys to select "Safe mode" and then press Enter.
> 4. Log on to Windows as Administrator.
> 5. When you are able to view the desktop, click on Start 6. Type Device
> Manager in the Start Search box 7. Click on Device Manager 8. Click the
> plus (+) sign next to Network Adapetr to list the Network drivers.
> 9. Select one driver and select uninstall. In the "Confirm Device
> Uninstall" dialog box, click OK.
> 10. Repeat this process until there is no listing for Network card 11.
> Close all windows and restart the computer.
> Please do feel free to get back to us if you need further assistance. We
> will be available here round the clock and will be glad to assist you further.
> "Cromptons" wrote:
> >
> > Hi people, does anyone have a update / soloution on this yet as I have
> > exacly the same problem.....
> >
> > Cheers
> > James
> >
> >
> > --
> > Cromptons
> > ------------------------------------------------------------------------
> > Cromptons's Profile:
> > View this thread:
> >
> >

Re: Losing Internet connection when resuming from sleep-mode

Responses to "Re: Losing Internet connection when resuming from sleep-mode"

LinkBack Thread Tools Display Modes

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
ATI: Drivers are interfering with Windows resuming from sleep mode md Windows Vista Hardware & Devices 1 08-22-2008 10:31 PM
Issue resuming Sleep Mode Innosan Windows Vista Hardware & Devices 9 04-24-2007 04:10 PM
Sound not working after resuming from Sleep Mode pmajin Windows Vista 1 10-03-2006 06:15 AM
Sleep mode connection Network connection Windows Vista Networking & Sharing 0 06-27-2006 06:18 AM
Internet Connection Lost When Resuming from standby - Please help Steve Nicholls Windows XP Network & Web 0 09-25-2003 04:39 PM