Lost CD-Roms/ repost with address

Posted: 11-10-2003, 03:19 AM

Ray

Guest
Posts: n/a

I am running Windows XP Professional and after loading a
trial version of Roxio CD creator, lost both my CD-ROMs.

This is the error message I receive:

Windows cannot start this hardware device because its
configuration information (in the registry) is incomplete
or damaged. (Code 19)

I have removed the key in the registry (the 64 bit) and the
physical devise from the devise manager; however cannot
locate the 32 bit even with the command:
%systemroot%\syswow64\regedit.

I receive a NOT FOUND error. This is driving me nuts!!!

To compound the problem, I am running Linux on a separate
hard drive and cannot access the CD-ROMs there either.

Does anyone have an idea besides changing the IDEE cables,
I have tried that.

Thanks,

Ray

Responses to "Lost CD-Roms/ repost with address"

Jason Tsang

Guest
Posts: n/a

Re: Lost CD-Roms/ repost with address

Posted: 11-10-2003, 04:31 AM

Goto http://aumha.org/win5/a/xpcd.php#problems
See the second "problem" (read the caveats)
Run the provided registry patch

That should fix your problem (basically, a filter driver is missing or
non-operational, the registry patch will delete the filter drivers
references for your cdrom(s))

Basically, the reg file from above carries out the steps displayed at this
website

CD-ROM Drive or DVD-ROM Drive Missing After You Install Windows XP
http://support.microsoft.com/default...b;en-us;320553

CD-ROM Access Is Missing and Messages Cite Error Code 31, Code 32, Code 19,
or Code 39 After You Remove Easy CD Creator in Windows XP
http://support.microsoft.com/default...b;en-us;314060

--
Jason Tsang - Microsoft MVP

Find out about the MS MVP Program -
http://mvp.support.microsoft.com/default.aspx

"Ray" <raymonddunn@comcast.net> wrote in message
news:033e01c3a739$6cd3cc20$a501280a@phx.gbl...

> I am running Windows XP Professional and after loading a
> trial version of Roxio CD creator, lost both my CD-ROMs.
>
>
>
> This is the error message I receive:
>
>
>
> Windows cannot start this hardware device because its
> configuration information (in the registry) is incomplete
> or damaged. (Code 19)
>
>
>
> I have removed the key in the registry (the 64 bit) and the
> physical devise from the devise manager; however cannot
> locate the 32 bit even with the command:
> %systemroot%\syswow64\regedit.
>
> I receive a NOT FOUND error. This is driving me nuts!!!
>
>
>
> To compound the problem, I am running Linux on a separate
> hard drive and cannot access the CD-ROMs there either.
>
>
>
> Does anyone have an idea besides changing the IDEE cables,
> I have tried that.
>
>
>
> Thanks,
>
> Ray

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