Posted: 01-26-2008, 05:00 PM
I have a fairly new computer (less than one year old) and it came set up
with Vista. Recently, I was using iTunes and tried to burn a CD only to
receive an alert that the software was not found. After several hours of
reading/looking around (I am not an expert at fixing computers) I discovered
a message in the device manager that said "Windows cannot download the device
driver for this hardware. The driver may be corrupted or missing (code 39)."
I tried using the update feature, but it said there was nothing to update.
Up until this incident there has been no problem with using the CD rom. I
can't find any answers through Microsoft. They don't really discuss
repairing drivers, only updating. I read one thread in the Vista community
and there was a website posted that suggested a possible fix, but the link
was not functioning.