Lost my CD/DVD drives 2

Posted: 07-09-2008, 02:24 PM

Klijs

Guest
Posts: n/a

Lately I seem to have lost all of my CD/DVD devices even my ImageDrive. And
that causes me a lot of trouble.

I have did some research on the problem and my DeviceManager says this:

"Windows cannot start this hardware device because its configuration
information (in the registry) is incomplete or damaged. (Code 19)

Click 'Check for solutions' to send data about this device to Microsoft
and to
see if there is a solution available."

That leaves me wondering how can i fix that without doing a complete system
reÃ¯nstal. I have tried using a restore point but that does not work.

When i try to update the driver Windows says:
"Windows has determined the software is up to date"

So anyone please help me, provide me a link for a new driver or something. I
am becomming quite desperate.

Tanks,
Klijs

relevant PC specs:
Intel Core 2 duo 8200
MSI P35 Platinum
SH-S203D

Windows Vista Home Premium x64

Responses to "Lost my CD/DVD drives 2"

MGbassace

Guest
Posts: n/a

RE: Lost my CD/DVD drives 2

Posted: 07-09-2008, 03:43 PM

Could be similar issue to this KB although I cannot guarantee that this is
the same fix for vista.

http://support.microsoft.com/kb/314060

This is basically that some authoring software alters the upper and lower
filters in the registery on the machine and when it is removed this doesnt
alter on the registery and renders the DVD/CD device corrupted.

Might be worth investigating this issue.

"Klijs" wrote:

> Lately I seem to have lost all of my CD/DVD devices even my ImageDrive. And
> that causes me a lot of trouble.
>
> I have did some research on the problem and my DeviceManager says this:
>
> "Windows cannot start this hardware device because its configuration
> information (in the registry) is incomplete or damaged. (Code 19)
>
> Click 'Check for solutions' to send data about this device to Microsoft
> and to
> see if there is a solution available."
>
> That leaves me wondering how can i fix that without doing a complete system
> reÃ¯nstal. I have tried using a restore point but that does not work.
>
> When i try to update the driver Windows says:
> "Windows has determined the software is up to date"
>
> So anyone please help me, provide me a link for a new driver or something. I
> am becomming quite desperate.
>
> Tanks,
> Klijs
>
>
>
>
> relevant PC specs:
> Intel Core 2 duo 8200
> MSI P35 Platinum
> SH-S203D
>
> Windows Vista Home Premium x64

Peter Foldes

Guest
Posts: n/a

Re: Lost my CD/DVD drives 2

Posted: 07-10-2008, 06:56 PM

Same fix. The KB includes Code 19 as the OP posted

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"MGbassace" <MGbassace@discussions.microsoft.com> wrote in message news:5EC92B72-9998-4075-94AC-233A081CA95B@microsoft.com...

> Could be similar issue to this KB although I cannot guarantee that this is
> the same fix for vista.
>
> http://support.microsoft.com/kb/314060
>
> This is basically that some authoring software alters the upper and lower
> filters in the registery on the machine and when it is removed this doesnt
> alter on the registery and renders the DVD/CD device corrupted.
>
> Might be worth investigating this issue.
>
> "Klijs" wrote:
>
>> Lately I seem to have lost all of my CD/DVD devices even my ImageDrive. And
>> that causes me a lot of trouble.
>>
>> I have did some research on the problem and my DeviceManager says this:
>>
>> "Windows cannot start this hardware device because its configuration
>> information (in the registry) is incomplete or damaged. (Code 19)
>>
>> Click 'Check for solutions' to send data about this device to Microsoft
>> and to
>> see if there is a solution available."
>>
>> That leaves me wondering how can i fix that without doing a complete system
>> reÃ¯nstal. I have tried using a restore point but that does not work.
>>
>> When i try to update the driver Windows says:
>> "Windows has determined the software is up to date"
>>
>> So anyone please help me, provide me a link for a new driver or something. I
>> am becomming quite desperate.
>>
>> Tanks,
>> Klijs
>>
>>
>>
>>
>> relevant PC specs:
>> Intel Core 2 duo 8200
>> MSI P35 Platinum
>> SH-S203D
>>
>> Windows Vista Home Premium x64

Chris Simon

Guest
Posts: n/a

Re: Lost my CD/DVD drives 2

Posted: 07-17-2008, 11:11 PM

Sometime after SP1 (Vista Home Premium 32) I lost my DVD-Burner it now shows
this under Device Manager when I select the burner

"This device cannot start. (Code 10)

Click 'Check for solutions' to send data about this device to Microsoft and
to see if there is a solution available."

I have swapped out the burner with another one to the same error, tried
different cables, and both drives show up in BIOS

PC is:
AMD FX-62
MSI K9N Diamond nForce 590 latest BIOS 1.8 and latest drivers
LG GSA-H55L -DVD-RW
Sony DRU-710A -DVD-RW

LinkBack

Thread Tools

Display Modes

« Previous Thread | Next Thread »

Thread Tools
Show Printable Version Email this Page
Display Modes
Switch to Linear Mode Hybrid Mode Switch to Threaded Mode

Posting Rules
You may not post new threads You may post replies You may not post attachments You may not edit your posts BB code is On Smilies are On [IMG] code is On HTML code is Off Trackbacks are On Pingbacks are On Refbacks are On

Forum Jump

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
Lost CD/DVD drives	F.Hagan	Windows Vista Performance & Maintenance	1	06-14-2008 06:58 PM
Lost my CD/DVD Drives	RonM	Windows Vista Hardware & Devices	0	05-09-2007 07:30 PM
Help! DVD/CD-Rom Drives Lost!!!	Lou	Windows XP Hardware	7	01-05-2004 06:53 PM
Lost access to all drives except hard drives	Alan	Windows XP Help & Support	0	12-29-2003 04:26 PM
I have lost My CD / DVD / RW drives	T A	Windows XP Performance & Maintenance	1	12-14-2003 05:35 AM