Maxtor Drive - installation fails

Posted: 06-30-2006, 05:00 PM
I know this question has been asked, and I have read through previous
answers, but I cannot understand all the techie stuff. Can someone provide me
a simple "how to" based on the information below? I apologize in advance for
asking a question that has apparently been answered before.

It appears from my logs that my installation is failing due to Maxtor Hard
Drive issues. I have a maxtor 6L100P0 drive broken into 2 partitions (C:
drive and H: drive - both with XP Home SP2 on them) I am running install from
a copy of the MS supplied install disk that I copied to my local C: drive.
If I select the option to upgrade my install fails. I then selected the
clean install option and found the ability to add drivers. However, when I
do, no drivers are found (the box to show only compatible drivers is
checked). When I uncheck, a list of files appears (.inf and .drv files). Do
I simply select one of these and if so, which one? After I do this, can I
close the installation and go back to upgrade or must I do a clean install.
I really want to do an upgrade to avoid having to reinstall lots of programs.


Again, if at all possible, could someone provide a simple (at least as
simple as can be given that nothing seems simple these days) step by step
guide to accomplish the install?

Thanks again in advance for whatever help you can be. I would gladly supply
my install logs if any one needs them to answer my questions.

Len
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Responses to "Maxtor Drive - installation fails"

LenH
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Maxtor Drive - installation fails
Posted: 06-30-2006, 05:01 PM
I know this question has been asked, and I have read through previous
answers, but I cannot understand all the techie stuff. Can someone provide me
a simple "how to" based on the information below? I apologize in advance for
asking a question that has apparently been answered before.

It appears from my logs that my installation is failing due to Maxtor Hard
Drive issues. I have a maxtor 6L100P0 drive broken into 2 partitions (C:
drive and H: drive - both with XP Home SP2 on them) I am running install from
a copy of the MS supplied install disk that I copied to my local C: drive.
If I select the option to upgrade my install fails. I then selected the
clean install option and found the ability to add drivers. However, when I
do, no drivers are found (the box to show only compatible drivers is
checked). When I uncheck, a list of files appears (.inf and .drv files). Do
I simply select one of these and if so, which one? After I do this, can I
close the installation and go back to upgrade or must I do a clean install.
I really want to do an upgrade to avoid having to reinstall lots of programs.


Again, if at all possible, could someone provide a simple (at least as
simple as can be given that nothing seems simple these days) step by step
guide to accomplish the install?

Thanks again in advance for whatever help you can be. I would gladly supply
my install logs if any one needs them to answer my questions.

Len
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stardis
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RE: Maxtor Drive - installation fails
Posted: 06-30-2006, 09:11 PM
I have a SATA Maxtor drive with XP on the C: drive and Vista on the D: drive.

Here's what I did:
I did a clean install of XP on the drive and chose to partition the drive
during the install into two partitions.

I booted into my new XP on C: like you would expect to do.

Put the floppy containing the SATA drivers that came with the motherboard
into the floppy drive. Navaigated to the XP folder on the floppy and drug
the 3 files that were in that folder out onto the desktop.

I put a blank floppy into the floppy drive and formatted it. I then right
clicked on the 3 files that I now had on my desktop and selected send to A:
(floppy).

I left that floppy in the the A: drive and inserted the DVD supplied from
Microsoft into the DVD drive and it auto-started. I did all of this from
within XP.

I selected the Vista install. After the installer copied files to the
drive, it gave me the option of adding additional drivers. When I chose that
option the installer when to the A: drive and came back with a driver which I
selected.

The rest of the install went smoothly. When I tried just using the floppy
containing all of the drivers for the other OS's in their respective folders,
it would not find any.


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stardis
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RE: Maxtor Drive - installation fails
Posted: 06-30-2006, 09:16 PM
Important:
when I got to the part about where you want to install Vista, I chose
"custom" and selected the D: drive and did a clean install.
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LenH
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RE: Maxtor Drive - installation fails
Posted: 06-30-2006, 09:55 PM
Here are my issues:

1) What if I do not want to a clean install but want to do an upgrade?
Will having a floppy with the drivers work the same way?

2) As I remeber, under the XP folder on the maxtor CD there were a number
of drv files and an inf file. Which one did you "point to" when asked for a
driver? I think I read in another post that the person pointed at the inf
file. Any idea if that is correct?

"stardis" wrote:
> Important:
> when I got to the part about where you want to install Vista, I chose
> "custom" and selected the D: drive and did a clean install.
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stardis
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RE: Maxtor Drive - installation fails
Posted: 07-01-2006, 12:10 AM
One of the files in the folder was what I thought was the driver file and I
at first tried just using that alone (because of something that I had read
here) but that did not work. Another file was named a cryptographic file (or
something like that) and another file was a text file. I supplied all three
and the installer just accepted that the floppy had the correct driver then.
I wasn't given the ability to point to any file, it just found it or not.

I would take all of the files in the XP folder out and put them all on a
floppy (or I think cd is OK, also) by themselves and provide that to the
installer.

Are you installing on the H: drive? Maybe you have to boot the drive you
are upgrading and insert the DVD and choose upgrade and verify that you are
indeed upgrading the correct drive. That's what I would do. If you do the
upgrade like that you may not need to supply a driver.
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Peter M
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Re: Maxtor Drive - installation fails
Posted: 07-01-2006, 03:43 AM
You can't upgrade from booting the dvd or from a copy on the hard drive. To
upgrade you have to insert the dvd or run setup from within XP. And you
don't say what drivers you're trying to install.

"LenH" <LenH@discussions.microsoft.com> wrote in message
news:9EAFF0E9-3A57-42C3-B162-E49B45BEF7A6@microsoft.com...
>I know this question has been asked, and I have read through previous
> answers, but I cannot understand all the techie stuff. Can someone provide
> me
> a simple "how to" based on the information below? I apologize in advance
> for
> asking a question that has apparently been answered before.
>
> It appears from my logs that my installation is failing due to Maxtor Hard
> Drive issues. I have a maxtor 6L100P0 drive broken into 2 partitions (C:
> drive and H: drive - both with XP Home SP2 on them) I am running install
> from
> a copy of the MS supplied install disk that I copied to my local C: drive.
> If I select the option to upgrade my install fails. I then selected the
> clean install option and found the ability to add drivers. However, when
> I
> do, no drivers are found (the box to show only compatible drivers is
> checked). When I uncheck, a list of files appears (.inf and .drv files).
> Do
> I simply select one of these and if so, which one? After I do this, can I
> close the installation and go back to upgrade or must I do a clean
> install.
> I really want to do an upgrade to avoid having to reinstall lots of
> programs.
>
>
> Again, if at all possible, could someone provide a simple (at least as
> simple as can be given that nothing seems simple these days) step by step
> guide to accomplish the install?
>
> Thanks again in advance for whatever help you can be. I would gladly
> supply
> my install logs if any one needs them to answer my questions.
>
> Len
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LenH
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Re: Maxtor Drive - installation fails
Posted: 07-01-2006, 03:40 PM
I ran the install from within XP. I ran it both directly from the CD ROM and
from a copy on my hard drive. Same result either way. I am trying to
install the maxtor hard drive drivers from the Maxtor CD that came with the
hard drive that I purchased about 3 months ago.

"Peter M" wrote:
> You can't upgrade from booting the dvd or from a copy on the hard drive. To
> upgrade you have to insert the dvd or run setup from within XP. And you
> don't say what drivers you're trying to install.
>
> "LenH" <LenH@discussions.microsoft.com> wrote in message
> news:9EAFF0E9-3A57-42C3-B162-E49B45BEF7A6@microsoft.com...
> >I know this question has been asked, and I have read through previous
> > answers, but I cannot understand all the techie stuff. Can someone provide
> > me
> > a simple "how to" based on the information below? I apologize in advance
> > for
> > asking a question that has apparently been answered before.
> >
> > It appears from my logs that my installation is failing due to Maxtor Hard
> > Drive issues. I have a maxtor 6L100P0 drive broken into 2 partitions (C:
> > drive and H: drive - both with XP Home SP2 on them) I am running install
> > from
> > a copy of the MS supplied install disk that I copied to my local C: drive.
> > If I select the option to upgrade my install fails. I then selected the
> > clean install option and found the ability to add drivers. However, when
> > I
> > do, no drivers are found (the box to show only compatible drivers is
> > checked). When I uncheck, a list of files appears (.inf and .drv files).
> > Do
> > I simply select one of these and if so, which one? After I do this, can I
> > close the installation and go back to upgrade or must I do a clean
> > install.
> > I really want to do an upgrade to avoid having to reinstall lots of
> > programs.
> >
> >
> > Again, if at all possible, could someone provide a simple (at least as
> > simple as can be given that nothing seems simple these days) step by step
> > guide to accomplish the install?
> >
> > Thanks again in advance for whatever help you can be. I would gladly
> > supply
> > my install logs if any one needs them to answer my questions.
> >
> > Len
>
>
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Peter M
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Re: Maxtor Drive - installation fails
Posted: 07-01-2006, 04:28 PM
Hard drives don't need drivers .. the only drivers you might have got on the
maxtor cd are ones to fool old OS's like win95/98 and old motherboards into
accepting larger drives than those old boards and OS's can handle. (I really
hope you didnt originally install those "disk manager" drivers if your
system is relatively new.) The drivers that Vista might be searching for are
motherboard drivers if your hard drivers are on a raid / sata / pata
controller or other chipset drivers for your motherboard that Vista isn't
recognizing. You might try running the maxblast diagnostic software on the
maxtor cd to check the hard drive to make sure it hasn't got any problems. I
think the maxtor cd should be bootable and give the option to run maxblast
but I'm not sure, I've never got a cd with any of my maxtor drives.

"LenH" <LenH@discussions.microsoft.com> wrote in message
news:1F8DABE7-DFBA-4E6D-B496-C47449356780@microsoft.com...
>I ran the install from within XP. I ran it both directly from the CD ROM
>and
> from a copy on my hard drive. Same result either way. I am trying to
> install the maxtor hard drive drivers from the Maxtor CD that came with
> the
> hard drive that I purchased about 3 months ago.
>
> "Peter M" wrote:
>
>> You can't upgrade from booting the dvd or from a copy on the hard drive.
>> To
>> upgrade you have to insert the dvd or run setup from within XP. And you
>> don't say what drivers you're trying to install.
>>
>> "LenH" <LenH@discussions.microsoft.com> wrote in message
>> news:9EAFF0E9-3A57-42C3-B162-E49B45BEF7A6@microsoft.com...
>> >I know this question has been asked, and I have read through previous
>> > answers, but I cannot understand all the techie stuff. Can someone
>> > provide
>> > me
>> > a simple "how to" based on the information below? I apologize in
>> > advance
>> > for
>> > asking a question that has apparently been answered before.
>> >
>> > It appears from my logs that my installation is failing due to Maxtor
>> > Hard
>> > Drive issues. I have a maxtor 6L100P0 drive broken into 2 partitions
>> > (C:
>> > drive and H: drive - both with XP Home SP2 on them) I am running
>> > install
>> > from
>> > a copy of the MS supplied install disk that I copied to my local C:
>> > drive.
>> > If I select the option to upgrade my install fails. I then selected
>> > the
>> > clean install option and found the ability to add drivers. However,
>> > when
>> > I
>> > do, no drivers are found (the box to show only compatible drivers is
>> > checked). When I uncheck, a list of files appears (.inf and .drv
>> > files).
>> > Do
>> > I simply select one of these and if so, which one? After I do this,
>> > can I
>> > close the installation and go back to upgrade or must I do a clean
>> > install.
>> > I really want to do an upgrade to avoid having to reinstall lots of
>> > programs.
>> >
>> >
>> > Again, if at all possible, could someone provide a simple (at least as
>> > simple as can be given that nothing seems simple these days) step by
>> > step
>> > guide to accomplish the install?
>> >
>> > Thanks again in advance for whatever help you can be. I would gladly
>> > supply
>> > my install logs if any one needs them to answer my questions.
>> >
>> > Len
>>
>>
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LenH
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RE: Maxtor Drive - installation fails
Posted: 07-05-2006, 03:18 PM
I tried using the new install option to install Vista - there is a screen
where you select which drive you want to install Vista on and one of the
options is to load drivers. I had the XP drivers from the Maxtor CD on a
floppy. The installer found the floppy but did not list any of the drivers.
I "unchecked" the box to show only compatible drivers and then I saw the list
of drivers - however, when I tried to load them (one at a time), Vista would
not do so, telling me they were not compatible.
I did not let the install continue as I am pretty sure it would fail -
and... I really want to do an upgrade, not a clean install.

Any thoughts?


"stardis" wrote:
> One of the files in the folder was what I thought was the driver file and I
> at first tried just using that alone (because of something that I had read
> here) but that did not work. Another file was named a cryptographic file (or
> something like that) and another file was a text file. I supplied all three
> and the installer just accepted that the floppy had the correct driver then.
> I wasn't given the ability to point to any file, it just found it or not.
>
> I would take all of the files in the XP folder out and put them all on a
> floppy (or I think cd is OK, also) by themselves and provide that to the
> installer.
>
> Are you installing on the H: drive? Maybe you have to boot the drive you
> are upgrading and insert the DVD and choose upgrade and verify that you are
> indeed upgrading the correct drive. That's what I would do. If you do the
> upgrade like that you may not need to supply a driver.
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