Media State........... : Media disconnected

Thank you for responding to my plea for help! I do have a wireless signal and
the PC now has a wireless connection. I'll write out the steps I took before
it resolved, just in case it helps someone else out there searching for
answers, though I'm not sure which step was the right one.

Step 1: I turned off all of the Windows security features (firewall,
Defender, Secure User Accounts, etc.) just in case something wasn't allowing
an internet connection. I figured that once it was connected I could turn
them back on one at a time.

Step 2: I clicked Start, then Control Panel, then Network & Sharing Center,
then Manage Network Connections, then I right clicked on the Wireless
Connection, then clicked Properties, unchecked IPv6 and then clicked OK. Just
for good measure I went back and did the same thing for the Ethernet
Connection.

Step 3: I had forgotten that for wireless security only MAC addresses are
filtered, so I didn't even need the IP address. I accessed our router’s
web-based setup page from another PC and entered the new PC's MAC address.
Then I went back to the new PC, clicked Start, Connect To, double clicked on
our wireless network, re-entered the passcode and other information for our
network and it finally connected!

"Robert L. (MS-MVP)" wrote:

> Do you have wireless signal?
>
> --
> Bob Lin, MS-MVP, MCSE & CNE
> Networking, Internet, Routing, VPN Troubleshooting on
> http://www.ChicagoTech.net
> How to Setup Windows, Network, VPN & Remote Access on
> http://www.HowToNetworking.com
> "VolleyballMom" <VolleyballMom@discussions.microsoft.com> wrote in message
> news24C3729-FB98-4B85-8AEC-3C22D33F568C@microsoft.com...

> > My daughter's new PC came with Vista Home basic installed. Neither of us
> > has
> > worked with Vista before. When I looked up the IP address to add it to our
> > home wireless network this is what I found:
> >
> >
> > Windows IP Configuration
> >
> > Wireless LAN adapter Wireless Connection 2:
> > Media State........... : Media disconnected
> > Connection - specific DNS suffix . :
> >
> > Ethernet adapter Local Area Connection:
> > Media State........... : Media disconnected
> > Connection - specific DNS suffix . :
> >
> > Tunnel adapter Local Area Connection* 6:
> > Media State........... : Media disconnected
> > Connection - specific DNS suffix . :
> >
> > Tunnel adapter Local Area Connection* 7:
> > Media State........... : Media disconnected
> > Connection - specific DNS suffix . :
> >
> >
> > Needless to say there's no internet connection, and I can't find anything
> > else wrong. I'm hoping that someone out there knows what we're missing or
> > what's wrong.
> >
> >
> >

>
>

Thank you for the update.

--
Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on
http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on
http://www.HowToNetworking.com
"VolleyballMom" <VolleyballMom@discussions.microsoft.com> wrote in message
news:704BFCCF-025E-4F9F-B7FE-DD0780236930@microsoft.com...

> Thank you for responding to my plea for help! I do have a wireless signal
> and
> the PC now has a wireless connection. I'll write out the steps I took
> before
> it resolved, just in case it helps someone else out there searching for
> answers, though I'm not sure which step was the right one.
>
> Step 1: I turned off all of the Windows security features (firewall,
> Defender, Secure User Accounts, etc.) just in case something wasn't
> allowing
> an internet connection. I figured that once it was connected I could turn
> them back on one at a time.
>
> Step 2: I clicked Start, then Control Panel, then Network & Sharing
> Center,
> then Manage Network Connections, then I right clicked on the Wireless
> Connection, then clicked Properties, unchecked IPv6 and then clicked OK.
> Just
> for good measure I went back and did the same thing for the Ethernet
> Connection.
>
> Step 3: I had forgotten that for wireless security only MAC addresses are
> filtered, so I didn't even need the IP address. I accessed our router’s
> web-based setup page from another PC and entered the new PC's MAC address.
> Then I went back to the new PC, clicked Start, Connect To, double clicked
> on
> our wireless network, re-entered the passcode and other information for
> our
> network and it finally connected!
>
> "Robert L. (MS-MVP)" wrote:
>

>> Do you have wireless signal?
>>
>> --
>> Bob Lin, MS-MVP, MCSE & CNE
>> Networking, Internet, Routing, VPN Troubleshooting on
>> http://www.ChicagoTech.net
>> How to Setup Windows, Network, VPN & Remote Access on
>> http://www.HowToNetworking.com
>> "VolleyballMom" <VolleyballMom@discussions.microsoft.com> wrote in
>> message
>> news24C3729-FB98-4B85-8AEC-3C22D33F568C@microsoft.com...

>> > My daughter's new PC came with Vista Home basic installed. Neither of
>> > us
>> > has
>> > worked with Vista before. When I looked up the IP address to add it to
>> > our
>> > home wireless network this is what I found:
>> >
>> >
>> > Windows IP Configuration
>> >
>> > Wireless LAN adapter Wireless Connection 2:
>> > Media State........... : Media disconnected
>> > Connection - specific DNS suffix . :
>> >
>> > Ethernet adapter Local Area Connection:
>> > Media State........... : Media disconnected
>> > Connection - specific DNS suffix . :
>> >
>> > Tunnel adapter Local Area Connection* 6:
>> > Media State........... : Media disconnected
>> > Connection - specific DNS suffix . :
>> >
>> > Tunnel adapter Local Area Connection* 7:
>> > Media State........... : Media disconnected
>> > Connection - specific DNS suffix . :
>> >
>> >
>> > Needless to say there's no internet connection, and I can't find
>> > anything
>> > else wrong. I'm hoping that someone out there knows what we're missing
>> > or
>> > what's wrong.
>> >
>> >
>> >

>>
>>