Micro Trend Internet Security 2008 refuse to answer Vista defects?

Micro Trend "Internet Security 2008" blocks Vista program menu change, even
after you have disable this feature.
That means, even you delete program menu entries, it will keep coming back,
in your next reboot.

Also, this Micro Trend "Internet Security 2008" purposely sort your program
menu alphabetically, even if you re-order it and move the order of your
program menus. Your program menu will re-sort alphabetically in your next
reboot.

Our email questions to Micro Trend went un-answered, for over a week,
counting 2 weeks.