Microsoft Security Bulletin MS03-039: Security Update

After I download this security update, it begins to
install, and then stops and the error message reads that
the install for "Security Update for Windows XP (KB824146)"
failed. This has happened once before with a security
update. How do I overcome whatever is causing this
problem?

I hope you can help!

Thank you,

Katriona5

Can you please post the Windows Update.log file from the c:\windows
directory.


Thanks,
Lucy [MS]

This posting is provided "AS IS" with no warranties, and confers no rights.


"Katriona5" <smcagle@swbell.net> wrote in message
news:041c01c377ce$48fbdda0$a101280a@phx.gbl...

> After I download this security update, it begins to
> install, and then stops and the error message reads that
> the install for "Security Update for Windows XP (KB824146)"
> failed. This has happened once before with a security
> update. How do I overcome whatever is causing this
> problem?
>
> I hope you can help!
>
> Thank you,
>
> Katriona5

Lucy,

Mine has failed several times. Here is the log... Any help would be
greatly appreciated.

Thx.

-Mark

.................................................. ..............

Service Pack started with following command line: -q /z -er
***

---- Old Information In The Registry ------
***


Source:d:\87bef980917723c24d0197758b170697\update\ spcustom.dll
Version: 5.3.18.6
***


Destination:
Version:
***


Source:d:\87bef980917723c24d0197758b170697\update
Version:
***


Destination:
Version:
***


Source:d:\87bef980917723c24d0197758b170697
Version:
***


Destination:
Version:
***


Source:d:\87bef980917723c24d0197758b170697
Version:
***


Destination:
Version:
***


Source:d:\7feddbc8ae2b643dae5928d3f4d9fc83\update\ spcustom.dll
Version: 5.3.18.6
***


Destination:
Version:
***


Source:d:\7feddbc8ae2b643dae5928d3f4d9fc83\update
Version:
***


Destination:
Version:
***


Source:d:\7feddbc8ae2b643dae5928d3f4d9fc83
Version:
***


Destination:
Version:
***


Source:d:\7feddbc8ae2b643dae5928d3f4d9fc83
Version:
***


Destination:
Version:
***


Source:d:\eefa59b95c3dda43047da9a3db7e7d
Version:
***


Destination:
Version:
***


Source:d:\109f005526dd248786
Version:
***


Destination:
Version:
***




---- New Information In The Registry ------
***


Source:d:\87bef980917723c24d0197758b170697\update\ spcustom.dll
Version: 5.3.18.6
***


Destination:
Version:
***


Source:d:\87bef980917723c24d0197758b170697\update
Version:
***


Destination:
Version:
***


Source:d:\87bef980917723c24d0197758b170697
Version:
***


Destination:
Version:
***


Source:d:\87bef980917723c24d0197758b170697
Version:
***


Destination:
Version:
***


Source:d:\7feddbc8ae2b643dae5928d3f4d9fc83\update\ spcustom.dll
Version: 5.3.18.6
***


Destination:
Version:
***


Source:d:\7feddbc8ae2b643dae5928d3f4d9fc83\update
Version:
***


Destination:
Version:
***


Source:d:\7feddbc8ae2b643dae5928d3f4d9fc83
Version:
***


Destination:
Version:
***


Source:d:\7feddbc8ae2b643dae5928d3f4d9fc83
Version:
***


Destination:
Version:
***


Source:d:\eefa59b95c3dda43047da9a3db7e7d
Version:
***


Destination:
Version:
***


Source:d:\109f005526dd248786
Version:
***


Destination:
Version:
***

IncludeDirectoryIdFromInfSection: No DirId found for:
DontRemoveOnUninst.DirId
***

LoadFileQueues: SetupGetSourceFileLocation for halmacpi.dll failed:
0xe0000102
***

ref tag c:\winnt\driver cache\i386\sp2.cab does not exist

***

ref tag c:\winnt\servicepackfiles\i386\sp2.cab does not exist

***

ref tag c:\winnt\driver cache\i386\sp1.cab does not exist

***

ref tag c:\winnt\servicepackfiles\i386\sp1.cab does not exist

***

CreateUninstall = 1,Directory = C:\WINNT\$NtUninstallKB824146$
***

ref tag c:\winnt\servicepackfiles\i386\fp40ext1.cab does not exist

***

ref tag c:\winnt\servicepackfiles\i386\wms41.cab does not exist

***

ref tag c:\winnt\servicepackfiles\i386\ims1.cab does not exist

***

ref tag c:\winnt\servicepackfiles\i386\ins1.cab does not exist

***

AnalyzePhaseZero used 0 ticks

***

AnalyzePhaseOne: used 78 ticks

***

AnalyzePhaseTwo used 32 ticks

***

AnalyzePhaseThree used 0 ticks

***

ScanReferenceCabinet used 0 ticks

***

ScanReferenceCabinet used 0 ticks

***

ScanReferenceCabinet used 15 ticks

***

ScanReferenceCabinet used 0 ticks

***

ScanReferenceCabinet used 125 ticks

***

ScanReferenceDirectory used 0 ticks

***

ScanReferenceDirectory used 0 ticks

***

ScanReferenceDirectory used 0 ticks

***

ScanReferenceCabinet used 0 ticks

***

ScanReferenceDirectory used 0 ticks

***

ScanReferenceDirectory used 0 ticks

***

ScanReferenceDirectory used 16 ticks

***

ScanReferenceDirectory used 0 ticks

***

ScanReferenceDirectory used 0 ticks

***

ScanReferenceDirectory used 0 ticks

***

ScanReferenceDirectory used 0 ticks

***

ScanReferenceDirectory used 0 ticks

***

ScanReferenceDirectory used 16 ticks

***

ScanReferenceDirectory used 0 ticks

***

ScanReferenceDirectory used 0 ticks

***

ScanReferenceDirectory used 0 ticks

***

ScanReferenceDirectory used 0 ticks

***

ScanReferenceDirectory used 15 ticks

***

ScanReferenceCabinet used 0 ticks

***

ScanReferenceCabinet used 0 ticks

***

ScanReferenceCabinet used 0 ticks

***

AnalyzePhaseFive used 187 ticks

***

AnalyzePhaseSix used 0 ticks

***

AnalyzeComponents used 297 ticks

***


Downloading 3 files


***

bPatchMode = TRUE

***

Inventory complete: ReturnStatus=0, 390 ticks

***

Num Ticks for invent : 390

***

Allocation size of drive C: is 512 bytes, free space = 211992064 bytes

***

Allocation size of drive D: is 4096 bytes, free space = 8128761856
bytes

***

LoadFileQueues: SetupGetSourceFileLocation for halmacpi.dll failed:
0xe0000102
***

Drive C: free 202MB req: 10MB w/uninstall 10MB

***

Drive D: free 7752MB req: 5MB w/uninstall 5MB

***

Wininet.InternetErrorDlg returned: 0x2ee4
***

Failed DownloadAndPatchFiles, GLE=0x00002EE4

***

Wininet.InternetErrorDlg returned: 0x2ee4
***

Failed DownloadAndPatchFiles, GLE=0x00002EE4

***

Wininet.InternetErrorDlg returned: 0x2ee4
***

Failed DownloadAndPatchFiles, GLE=0x00002EE4

***

Wininet.InternetErrorDlg returned: 0x2ee4
***

Failed DownloadAndPatchFiles, GLE=0x00002EE4

***

Wininet.InternetErrorDlg returned: 0x2ee4
***

Failed DownloadAndPatchFiles, GLE=0x00002EE4

***

Wininet.InternetErrorDlg returned: 0x2ee4
***

Failed DownloadAndPatchFiles, GLE=0x00002EE4

***

Wininet.InternetErrorDlg returned: 0x2ee4
***

Failed DownloadAndPatchFiles, GLE=0x00002EE4

***

Wininet.InternetErrorDlg returned: 0x2ee4
***

Failed DownloadAndPatchFiles, GLE=0x00002EE4

***

Wininet.InternetErrorDlg returned: 0x2ee4
***

Failed DownloadAndPatchFiles, GLE=0x00002EE4

***

Wininet.InternetErrorDlg returned: 0x2ee4
***

Failed DownloadAndPatchFiles, GLE=0x00002EE4

***

DoInstallationownloadPatchFiles failed
***

VerifySize: Unable to verify size: Source = NULL: c:\winnt\oem3.cat

***

KB824146 installation did not complete.
***



"Lucy [MS]" <a-leby@online.microsoft.com> wrote in message news:<etUEAV#dDHA.576@tk2msftngp13.phx.gbl>...

> Can you please post the Windows Update.log file from the c:\windows
> directory.
>
>
> Thanks,
> Lucy [MS]
>
> This posting is provided "AS IS" with no warranties, and confers no rights.
>
>
> "Katriona5" <smcagle@swbell.net> wrote in message
> news:041c01c377ce$48fbdda0$a101280a@phx.gbl...

Mark,

Are you running Windows XP or 2K? Can I also please also get the Windows
Update.log file from c:\windows or c:\winnt directory?


Thanks,
Lucy [MS]

This posting is provided "AS IS" with no warranties, and confers no rights.


"Mark" <duverm@hotmail.com> wrote in message
news:b9779492.0309110659.48bdfb76@posting.google.c om...

> Lucy,
>
> Mine has failed several times. Here is the log... Any help would be
> greatly appreciated.
>
> Thx.
>
> -Mark
>
> .................................................. .............
>
> Service Pack started with following command line: -q /z -er
> ***
>
> ---- Old Information In The Registry ------
> ***
>
>
> Source:d:\87bef980917723c24d0197758b170697\update\ spcustom.dll
> Version: 5.3.18.6
> ***
>
>
> Destination:
> Version:
> ***
>
>
> Source:d:\87bef980917723c24d0197758b170697\update
> Version:
> ***
>
>
> Destination:
> Version:
> ***
>
>
> Source:d:\87bef980917723c24d0197758b170697
> Version:
> ***
>
>
> Destination:
> Version:
> ***
>
>
> Source:d:\87bef980917723c24d0197758b170697
> Version:
> ***
>
>
> Destination:
> Version:
> ***
>
>
> Source:d:\7feddbc8ae2b643dae5928d3f4d9fc83\update\ spcustom.dll
> Version: 5.3.18.6
> ***
>
>
> Destination:
> Version:
> ***
>
>
> Source:d:\7feddbc8ae2b643dae5928d3f4d9fc83\update
> Version:
> ***
>
>
> Destination:
> Version:
> ***
>
>
> Source:d:\7feddbc8ae2b643dae5928d3f4d9fc83
> Version:
> ***
>
>
> Destination:
> Version:
> ***
>
>
> Source:d:\7feddbc8ae2b643dae5928d3f4d9fc83
> Version:
> ***
>
>
> Destination:
> Version:
> ***
>
>
> Source:d:\eefa59b95c3dda43047da9a3db7e7d
> Version:
> ***
>
>
> Destination:
> Version:
> ***
>
>
> Source:d:\109f005526dd248786
> Version:
> ***
>
>
> Destination:
> Version:
> ***
>
>
>
>
> ---- New Information In The Registry ------
> ***
>
>
> Source:d:\87bef980917723c24d0197758b170697\update\ spcustom.dll
> Version: 5.3.18.6
> ***
>
>
> Destination:
> Version:
> ***
>
>
> Source:d:\87bef980917723c24d0197758b170697\update
> Version:
> ***
>
>
> Destination:
> Version:
> ***
>
>
> Source:d:\87bef980917723c24d0197758b170697
> Version:
> ***
>
>
> Destination:
> Version:
> ***
>
>
> Source:d:\87bef980917723c24d0197758b170697
> Version:
> ***
>
>
> Destination:
> Version:
> ***
>
>
> Source:d:\7feddbc8ae2b643dae5928d3f4d9fc83\update\ spcustom.dll
> Version: 5.3.18.6
> ***
>
>
> Destination:
> Version:
> ***
>
>
> Source:d:\7feddbc8ae2b643dae5928d3f4d9fc83\update
> Version:
> ***
>
>
> Destination:
> Version:
> ***
>
>
> Source:d:\7feddbc8ae2b643dae5928d3f4d9fc83
> Version:
> ***
>
>
> Destination:
> Version:
> ***
>
>
> Source:d:\7feddbc8ae2b643dae5928d3f4d9fc83
> Version:
> ***
>
>
> Destination:
> Version:
> ***
>
>
> Source:d:\eefa59b95c3dda43047da9a3db7e7d
> Version:
> ***
>
>
> Destination:
> Version:
> ***
>
>
> Source:d:\109f005526dd248786
> Version:
> ***
>
>
> Destination:
> Version:
> ***
>
> IncludeDirectoryIdFromInfSection: No DirId found for:
> DontRemoveOnUninst.DirId
> ***
>
> LoadFileQueues: SetupGetSourceFileLocation for halmacpi.dll failed:
> 0xe0000102
> ***
>
> ref tag c:\winnt\driver cache\i386\sp2.cab does not exist
>
> ***
>
> ref tag c:\winnt\servicepackfiles\i386\sp2.cab does not exist
>
> ***
>
> ref tag c:\winnt\driver cache\i386\sp1.cab does not exist
>
> ***
>
> ref tag c:\winnt\servicepackfiles\i386\sp1.cab does not exist
>
> ***
>
> CreateUninstall = 1,Directory = C:\WINNT\$NtUninstallKB824146$
> ***
>
> ref tag c:\winnt\servicepackfiles\i386\fp40ext1.cab does not exist
>
> ***
>
> ref tag c:\winnt\servicepackfiles\i386\wms41.cab does not exist
>
> ***
>
> ref tag c:\winnt\servicepackfiles\i386\ims1.cab does not exist
>
> ***
>
> ref tag c:\winnt\servicepackfiles\i386\ins1.cab does not exist
>
> ***
>
> AnalyzePhaseZero used 0 ticks
>
> ***
>
> AnalyzePhaseOne: used 78 ticks
>
> ***
>
> AnalyzePhaseTwo used 32 ticks
>
> ***
>
> AnalyzePhaseThree used 0 ticks
>
> ***
>
> ScanReferenceCabinet used 0 ticks
>
> ***
>
> ScanReferenceCabinet used 0 ticks
>
> ***
>
> ScanReferenceCabinet used 15 ticks
>
> ***
>
> ScanReferenceCabinet used 0 ticks
>
> ***
>
> ScanReferenceCabinet used 125 ticks
>
> ***
>
> ScanReferenceDirectory used 0 ticks
>
> ***
>
> ScanReferenceDirectory used 0 ticks
>
> ***
>
> ScanReferenceDirectory used 0 ticks
>
> ***
>
> ScanReferenceCabinet used 0 ticks
>
> ***
>
> ScanReferenceDirectory used 0 ticks
>
> ***
>
> ScanReferenceDirectory used 0 ticks
>
> ***
>
> ScanReferenceDirectory used 16 ticks
>
> ***
>
> ScanReferenceDirectory used 0 ticks
>
> ***
>
> ScanReferenceDirectory used 0 ticks
>
> ***
>
> ScanReferenceDirectory used 0 ticks
>
> ***
>
> ScanReferenceDirectory used 0 ticks
>
> ***
>
> ScanReferenceDirectory used 0 ticks
>
> ***
>
> ScanReferenceDirectory used 16 ticks
>
> ***
>
> ScanReferenceDirectory used 0 ticks
>
> ***
>
> ScanReferenceDirectory used 0 ticks
>
> ***
>
> ScanReferenceDirectory used 0 ticks
>
> ***
>
> ScanReferenceDirectory used 0 ticks
>
> ***
>
> ScanReferenceDirectory used 15 ticks
>
> ***
>
> ScanReferenceCabinet used 0 ticks
>
> ***
>
> ScanReferenceCabinet used 0 ticks
>
> ***
>
> ScanReferenceCabinet used 0 ticks
>
> ***
>
> AnalyzePhaseFive used 187 ticks
>
> ***
>
> AnalyzePhaseSix used 0 ticks
>
> ***
>
> AnalyzeComponents used 297 ticks
>
> ***
>
>
> Downloading 3 files
>
>
> ***
>
> bPatchMode = TRUE
>
> ***
>
> Inventory complete: ReturnStatus=0, 390 ticks
>
> ***
>
> Num Ticks for invent : 390
>
> ***
>
> Allocation size of drive C: is 512 bytes, free space = 211992064 bytes
>
> ***
>
> Allocation size of drive D: is 4096 bytes, free space = 8128761856
> bytes
>
> ***
>
> LoadFileQueues: SetupGetSourceFileLocation for halmacpi.dll failed:
> 0xe0000102
> ***
>
> Drive C: free 202MB req: 10MB w/uninstall 10MB
>
> ***
>
> Drive D: free 7752MB req: 5MB w/uninstall 5MB
>
> ***
>
> Wininet.InternetErrorDlg returned: 0x2ee4
> ***
>
> Failed DownloadAndPatchFiles, GLE=0x00002EE4
>
> ***
>
> Wininet.InternetErrorDlg returned: 0x2ee4
> ***
>
> Failed DownloadAndPatchFiles, GLE=0x00002EE4
>
> ***
>
> Wininet.InternetErrorDlg returned: 0x2ee4
> ***
>
> Failed DownloadAndPatchFiles, GLE=0x00002EE4
>
> ***
>
> Wininet.InternetErrorDlg returned: 0x2ee4
> ***
>
> Failed DownloadAndPatchFiles, GLE=0x00002EE4
>
> ***
>
> Wininet.InternetErrorDlg returned: 0x2ee4
> ***
>
> Failed DownloadAndPatchFiles, GLE=0x00002EE4
>
> ***
>
> Wininet.InternetErrorDlg returned: 0x2ee4
> ***
>
> Failed DownloadAndPatchFiles, GLE=0x00002EE4
>
> ***
>
> Wininet.InternetErrorDlg returned: 0x2ee4
> ***
>
> Failed DownloadAndPatchFiles, GLE=0x00002EE4
>
> ***
>
> Wininet.InternetErrorDlg returned: 0x2ee4
> ***
>
> Failed DownloadAndPatchFiles, GLE=0x00002EE4
>
> ***
>
> Wininet.InternetErrorDlg returned: 0x2ee4
> ***
>
> Failed DownloadAndPatchFiles, GLE=0x00002EE4
>
> ***
>
> Wininet.InternetErrorDlg returned: 0x2ee4
> ***
>
> Failed DownloadAndPatchFiles, GLE=0x00002EE4
>
> ***
>
> DoInstallationownloadPatchFiles failed
> ***
>
> VerifySize: Unable to verify size: Source = NULL: c:\winnt\oem3.cat
>
> ***
>
> KB824146 installation did not complete.
> ***
>
>
>
> "Lucy [MS]" <a-leby@online.microsoft.com> wrote in message

news:<etUEAV#dDHA.576@tk2msftngp13.phx.gbl>...

rights.

On Thu, 11 Sep 2003 17:54:36 -0700
"Lucy [MS]" <a-leby@online.microsoft.com> wrote:

> Can I also please also get the Windows
> Update.log file from c:\windows or c:\winnt directory?

Can you please stop wasting bandwidth by full-quoting? You had
the entire log text quoted

Guideline: Only quote what you are referring to.

Thanks a lot,

--
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ ~~~~~~~~~~~~~~~~~~~~
~~~~~~~~~~~ Sven Zallmann ~ Nizzaallee 4 ~ D-52072 Aachen ~~~~~~~~~~~~
~~~~~~~~~~ ICQ# 170594816 ~ mailto:sven.van.hongen@gmx.net ~~~~~~~~~~~
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ ~~~~~~~~~~~~~~~~~~~~