Microsoft Update fails in Vista ultimate

I purchased Vista Ultimate approximately six months back - I have not been
able to access the supposed extras at all in that time. Bellow is a copy of
tracert output from my machine to the microsoft update server:



Tracing route to www.update.microsoft.com.nsatc.net [65.55.200.189]

over a maximum of 30 hops:



1 1 ms <1 ms <1 ms 192.168.1.2

2 56 ms 55 ms 56 ms 123-2-28-1.static.dsl.dodo.com.au
[123.2.28.1]

3 55 ms 55 ms 55 ms dodomel-core001-vlan101.core.dodo.com.au
[123.2.0.1]

4 56 ms 55 ms 55 ms dodomel-core002-vlan101.core.dodo.com.au
[123.2.0.2]

5 56 ms 55 ms 55 ms
GigabitEthernet2-7.lon55.Melbourne.telstra.net [139.130.205.17]

6 56 ms 56 ms 56 ms
TenGigE0-12-0-2.win-core1.Melbourne.telstra.net [203.50.79.129]

7 69 ms * 69 ms Bundle-Pos1.ken-core4.Sydney.telstra.net
[203.50.6.21]

8 68 ms 68 ms 69 ms Port-Channel1.pad-gw2.Sydney.telstra.net
[203.50.6.29]

9 68 ms 68 ms 69 ms
10GigabitEthernet2-0.sydp-core02.Sydney.reach.com [203.50.13.50]

10 257 ms 255 ms 255 ms i-12-0.sjc-core01.net.reach.com
[202.84.143.233]

11 256 ms 256 ms 256 ms i-3-2.sjc02.net.reach.com [202.84.251.82]

12 241 ms 242 ms 241 ms unknown.net.reach.com [134.159.62.166]

13 247 ms 247 ms 247 ms ge-6-3-0-54.sjc-64cb-1a.ntwk.msn.net
[207.46.37.173]

14 314 ms 315 ms 315 ms ge-1-0-0-0.blu-64c-1a.ntwk.msn.net
[207.46.33.210]

15 322 ms 321 ms 321 ms ten8-2.blu-76c-1a.ntwk.msn.net
[207.46.33.226]

16 316 ms 317 ms 316 ms ten2-1.blu-6nf-mcs-1b.ntwk.msn.net
[65.55.226.158]

17 * * * Request timed out.

18 ten2-1.blu-6nf-mcs-1b.ntwk.msn.net [65.55.226.158] reports:
Destination net unreachable.


As can be seen, the timeout occurs on an MSN device - something one would
assume Microsoft has control over. I have not been able to get updates
throughout the life of my Vista machine. THIS IS A SIGNIFICANT PROBLEM.

It is my hope that this is resolved swiftly, and I regret I can offer no
more information than I already have.
Trace complete.



----------------
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http://windowshelp.microsoft.com/com...vista.security

Clicking on that link gets me to a page that says :
Use your Start menu to check for updates

Windows Update is now included in Control Panel. In the future, to check for
updates (or if this webpage doesn’t open Windows Update automatically):

Click the Start button, click All Programs, and then click Windows Update.

so that machine is alive (I get 65.55.200.221 as address but that is
probably one of several in a farm)
the tracert fails at same place for me, that is probably because that
machine will not allow it.

Michael




"BlueMage" <BlueMage@discussions.microsoft.com> wrote in message
news:B2DB9750-35E8-462E-A149-AA171A6EEAE9@microsoft.com...

> I purchased Vista Ultimate approximately six months back - I have not been
> able to access the supposed extras at all in that time. Bellow is a copy
> of
> tracert output from my machine to the microsoft update server:
>
>
>
> Tracing route to www.update.microsoft.com.nsatc.net [65.55.200.189]
>
> over a maximum of 30 hops:
>
>
>
> 1 1 ms <1 ms <1 ms 192.168.1.2
>
> 2 56 ms 55 ms 56 ms 123-2-28-1.static.dsl.dodo.com.au
> [123.2.28.1]
>
> 3 55 ms 55 ms 55 ms dodomel-core001-vlan101.core.dodo.com.au
> [123.2.0.1]
>
> 4 56 ms 55 ms 55 ms dodomel-core002-vlan101.core.dodo.com.au
> [123.2.0.2]
>
> 5 56 ms 55 ms 55 ms
> GigabitEthernet2-7.lon55.Melbourne.telstra.net [139.130.205.17]
>
> 6 56 ms 56 ms 56 ms
> TenGigE0-12-0-2.win-core1.Melbourne.telstra.net [203.50.79.129]
>
> 7 69 ms * 69 ms Bundle-Pos1.ken-core4.Sydney.telstra.net
> [203.50.6.21]
>
> 8 68 ms 68 ms 69 ms Port-Channel1.pad-gw2.Sydney.telstra.net
> [203.50.6.29]
>
> 9 68 ms 68 ms 69 ms
> 10GigabitEthernet2-0.sydp-core02.Sydney.reach.com [203.50.13.50]
>
> 10 257 ms 255 ms 255 ms i-12-0.sjc-core01.net.reach.com
> [202.84.143.233]
>
> 11 256 ms 256 ms 256 ms i-3-2.sjc02.net.reach.com [202.84.251.82]
>
> 12 241 ms 242 ms 241 ms unknown.net.reach.com [134.159.62.166]
>
> 13 247 ms 247 ms 247 ms ge-6-3-0-54.sjc-64cb-1a.ntwk.msn.net
> [207.46.37.173]
>
> 14 314 ms 315 ms 315 ms ge-1-0-0-0.blu-64c-1a.ntwk.msn.net
> [207.46.33.210]
>
> 15 322 ms 321 ms 321 ms ten8-2.blu-76c-1a.ntwk.msn.net
> [207.46.33.226]
>
> 16 316 ms 317 ms 316 ms ten2-1.blu-6nf-mcs-1b.ntwk.msn.net
> [65.55.226.158]
>
> 17 * * * Request timed out.
>
> 18 ten2-1.blu-6nf-mcs-1b.ntwk.msn.net [65.55.226.158] reports:
> Destination net unreachable.
>
>
> As can be seen, the timeout occurs on an MSN device - something one would
> assume Microsoft has control over. I have not been able to get updates
> throughout the life of my Vista machine. THIS IS A SIGNIFICANT PROBLEM.
>
> It is my hope that this is resolved swiftly, and I regret I can offer no
> more information than I already have.
> Trace complete.
>
>
>
> ----------------
> This post is a suggestion for Microsoft, and Microsoft responds to the
> suggestions with the most votes. To vote for this suggestion, click the "I
> Agree" button in the message pane. If you do not see the button, follow
> this
> link to open the suggestion in the Microsoft Web-based Newsreader and then
> click "I Agree" in the message pane.
>
> http://windowshelp.microsoft.com/com...vista.security