Microsoft works/opening files

"JAC" <anonymous@discussions.microsoft.com> wrote in message
news:0ccb01c3d5e3$ccb48160$a101280a@phx.gbl...

> We have just upgraded to Windows XP. When I use
> Microsoft Works to write a document (word processor)and
> send it by e-mail. It goes, it clears scan but it cannot
> be opened. Help!
>
> I can still send from Microsoft Word (old documents) and
> they can be opened.

Are you talking about the fact that the recipient of your email cannot open
the file? Have they got Works installed on their machine?
Or do you mean that YOU can't open the attachment in OE? Any error message?

"JAC" <anonymous@discussions.microsoft.com> wrote in message
news:0ccb01c3d5e3$ccb48160$a101280a@phx.gbl

> We have just upgraded to Windows XP. When I use
> Microsoft Works to write a document (word processor)and
> send it by e-mail. It goes, it clears scan but it cannot
> be opened. Help!
>
> I can still send from Microsoft Word (old documents) and
> they can be opened.

Outlook Express?
The following is for the machine trying to open the document:
In OE go to Tools | Options | Security and uncheck "Do not allow
attachments...".

Please read these articles:

Using Virus Protection Features in Outlook Express 6
http://support.microsoft.com/?kbid=291387
http://support.microsoft.com/?kbid=329570
and http://insideoe.tomsterdam.com/faqs/why.htm#oe6attach

This, of course, assumes that the machine has a program or viewer for that
type file.

--
Frank Saunders, MS-MVP IE/OE
http://www.fjsmjs.com
Reply to Newsgroup. I won't answer email
Protect Your PC
http://www.microsoft.com/security/protect/