Microsoft Works Suite 2001 Driver problems with Windows XP

Posted: 02-10-2004, 12:35 AM

beth

Guest
Posts: n/a

I have installed Microsoft Works Suite 2001 on a recently
purchased used computer. Hard drive is Intel Pentium III.
Operating system is Windows XP Home Edition Version 2002.
The computer came with a 3dFx Voodoo3 video card. When
using Word, the screen locks up. Sometimes I loose info
and have to reboot. I have received error about the video
driver. I returned computer to place of purchase ( a
Renaissance Computer store) and was told that I have the
latest driver and there is nothing they can or will do.
The driver info is:
3dfxvs.dll
Version: 5.00.2489.0028
3dfxvsm.sys

Is there any fix for this problem? Thanks

Responses to "Microsoft Works Suite 2001 Driver problems with Windows XP"

Michael Solomon $MS-MVP Windows Shell/User$

Guest
Posts: n/a

Re: Microsoft Works Suite 2001 Driver problems with Windows XP

Posted: 02-10-2004, 12:49 AM

Drivers are the responsibility of the hardware manufacturer. 3dfx sold
their core business to nVidia. Your best bet is to contact them or purchase
a new graphics card as it's possible the card on your system is quite dated
and even the most recent drivers for it might be considered dated as well.

--
Michael Solomon MS-MVP
Windows Shell/User
Backup is a PC User's Best Friend
DTS-L.Org: http://www.dts-l.org/

"beth" <anonymous@discussions.microsoft.com> wrote in message
news:d6c701c3ef76$38e3d2e0$a001280a@phx.gbl...

>I have installed Microsoft Works Suite 2001 on a recently
> purchased used computer. Hard drive is Intel Pentium III.
> Operating system is Windows XP Home Edition Version 2002.
> The computer came with a 3dFx Voodoo3 video card. When
> using Word, the screen locks up. Sometimes I loose info
> and have to reboot. I have received error about the video
> driver. I returned computer to place of purchase ( a
> Renaissance Computer store) and was told that I have the
> latest driver and there is nothing they can or will do.
> The driver info is:
> 3dfxvs.dll
> Version: 5.00.2489.0028
> 3dfxvsm.sys
>
> Is there any fix for this problem? Thanks
>

Microsoft Video Driver OCA Triage

Guest
Posts: n/a

Re: Microsoft Works Suite 2001 Driver problems with Windows XP

Posted: 02-10-2004, 12:53 AM

Beth,
I'm sorry but 3Dfx (the company that made your video card) is out of
business.
Please see the following information that we give users who hit issues with
this hardware.
http://oca.microsoft.com/en/Response.asp?SID=59
Basically you need to go out and buy a new video card. You should be able
to pick up a comparable video card for somewhere in the area of $40.00.
Let me know if we can help you further....
Thanks,
Aaron C. Smith
Microsoft Video Driver OCA Triage
vidoca@microsoft.com
* This posting is provided "AS IS" with no warranties, and confers no
rights.

"beth" <anonymous@discussions.microsoft.com> wrote in message
news:d6c701c3ef76$38e3d2e0$a001280a@phx.gbl...

> I have installed Microsoft Works Suite 2001 on a recently
> purchased used computer. Hard drive is Intel Pentium III.
> Operating system is Windows XP Home Edition Version 2002.
> The computer came with a 3dFx Voodoo3 video card. When
> using Word, the screen locks up. Sometimes I loose info
> and have to reboot. I have received error about the video
> driver. I returned computer to place of purchase ( a
> Renaissance Computer store) and was told that I have the
> latest driver and there is nothing they can or will do.
> The driver info is:
> 3dfxvs.dll
> Version: 5.00.2489.0028
> 3dfxvsm.sys
>
> Is there any fix for this problem? Thanks
>

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