Microsoft's Letters & Labels

Sir:

I have a Dell Dimension 4400 that has Microsoft XP. I
bought the computer May of 2002. Last Sunday the
computer crashed. I contacted Dell and they walked me
through installation of the Microsoft XP that came in the
CDs provided by Dell at the time of purchase. I now
cannot bring up Microsoft Word's Letters & Labels.

I tried to load CD Microsoft Works Suite 2002 disk 1,
thinking that Letters & Labels task would be there. The
correct popups occur until you click on Start Sheet. A
popup appears requesting a 25-character Product Code.
That code is not on the CD or case that I received with
the computer.

Questions: Is the Letters & Labels task on that CD and if
it is what is the Product Code I need and where do I get
it?

David B.

David A. Britt wrote:

> Sir:
>
> I have a Dell Dimension 4400 that has Microsoft XP. I
> bought the computer May of 2002. Last Sunday the
> computer crashed. I contacted Dell and they walked me
> through installation of the Microsoft XP that came in the
> CDs provided by Dell at the time of purchase. I now
> cannot bring up Microsoft Word's Letters & Labels.
>
> I tried to load CD Microsoft Works Suite 2002 disk 1,
> thinking that Letters & Labels task would be there. The
> correct popups occur until you click on Start Sheet. A
> popup appears requesting a 25-character Product Code.
> That code is not on the CD or case that I received with
> the computer.
>
> Questions: Is the Letters & Labels task on that CD and if
> it is what is the Product Code I need and where do I get
> it?
>
> David B.

What has this to do with printing and/or faxing?! Your support is supplied
by Dell - suggest you keep on at them. MS does not, will not and cannot
provide support for OEM installations.

--
Perdita X. Dream

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