Missing component?

Posted: 12-12-2005, 01:51 PM
What module do I need to include to get remote assistance to work properly?
I don't need to include messenger do I?

Here is an error from the event log.....

When I try to do a remote assistance, I get an error right away..."Remote
Assistance failed. Please try again" In the event log this is the error I
get....

The description for Event ID ( 7036 ) in Source ( Service Control Manager )
cannot be found. The local computer may not have the necessary registry
information or message DLL files to display messages from a remote computer.
You may be able to use the /AUXSOURCE= flag to retrieve this description;
see Help and Support for details. The following information is part of the
event: Remote Access Connection Manager, running.


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