missing fax dll's

When the installation routine is unable to find the necessary installation
files (even when directed to the appropriate i386 Folder) it usually means
that the installation files are compressed. This is often the case when the
files are pre-copied by a manufacturer on the hard drive. If you do a
search for the files that the installation routine claims are missing
(fxsapi.dll, fxcfgwz.dll, etc.) you won't find them, but you will find
fxsapi.dl_ and fxcfgwz.dl_ (note the underscore replaces the last letter).
These are compressed DLL files and will need to be decompressed. Double
click on them and you will get a prompt for the file to use to open them.
Click on BROWSE. and select Win32 Cabinet Self-Extractor, which is in the
system folder. With any luck it will uncompress them all and make them
visible as DLL files. The install routine still may not find these files.
If so, then you must manually direct the installation routine to the i386
folder that contains these extracted files.

Hal
--
Hal Hostetler, CPBE -- hhh@kvoa.com
Senior Engineer/MIS -- MS MVP-DTS -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Got Blues? - www.badnewsbluesband.com

"john" <anonymous@discussions.microsoft.com> wrote in message
news:0f3901c3b42b$3ca67080$a401280a@phx.gbl...

> I had to do a full sytem restore on my sony, which does
> not supply seperate xp discs. When I went to send a fax,
> would not load saying some dll's were missing. went to
> windows area,at sony tech support directions, looked in
> the 4 files dll's should be without success. Is there
> anyway to reload the fax drivers and dll's. Sony has this
> problem on their troubleshhot support but no solution if
> the dll's are missing.