Missing files when upgrading error 0x80070020

Posted: 10-27-2007, 12:18 PM
I recently bought a laptop with Vista Home Basic installed and want to
upgrade to Ultimate. I have bought the licens and I'm using Anytime upgrade.

During the upgrade process it stops while decompressing the file with error
message 0x80070020; Windows can not install the required files. Control that
all needed files are available and restart the installation.

I have now tried several times and with different upgrade CD's and it's the
same every time.

I hope some of you can help me

Thanks, Benche

Missing files when upgrading error 0x80070020


Responses to "Missing files when upgrading error 0x80070020"

Rick Rogers
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Re: Missing files when upgrading error 0x80070020
Posted: 10-27-2007, 12:29 PM
Hi,

Disable, or better yet uninstall, your antivirus software while performing
the upgrade:
http://support.microsoft.com/kb/883825

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

"benche" <benche@ownyourlife.dk.(test)> wrote in message
news:F242D627-A50C-49E8-9EC6-3F08C4D47339@microsoft.com...
>I recently bought a laptop with Vista Home Basic installed and want to
> upgrade to Ultimate. I have bought the licens and I'm using Anytime
> upgrade.
>
> During the upgrade process it stops while decompressing the file with
> error
> message 0x80070020; Windows can not install the required files. Control
> that
> all needed files are available and restart the installation.
>
> I have now tried several times and with different upgrade CD's and it's
> the
> same every time.
>
> I hope some of you can help me
>
> Thanks, Benche
 
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