Missing Help & Support files

Posted: 08-29-2003, 01:35 PM

Ohan Karagozian

Guest
Posts: n/a

I have Windows XP preloaded from manufatcurer (Compaq)
and bought machine from CompUSA last year.

Recently I had an issue and wanted to use the Help &
Support provided by Windows. I clicked on START, then
scrolled over to the blue circle with the questionmark.
It was named Help and Support. I clicked on it and I
noticed some hard drive activity, but no display of any
kind relating to Help & Support. Nothing poped up at
all. I clicked again and again in vain.

I beleive that the file(s)/feature may be disbled/corrupt.

How can I locate the missing file(s) and/or reload the
Help & Support file(s)/feature in my laptop?

Responses to "Missing Help & Support files"

Nicholas

Guest
Posts: n/a

Re: Missing Help & Support files

Posted: 08-29-2003, 02:04 PM

Visit http://www.kellys-korner-xp.com/top10faqs.htm and scroll down to
"Why doesn't Help and Support Work".

Visit http://www.kellys-korner-xp.com/xp_tweaks.htm and scroll down
to Item No. 235 (Restore Help and Support Service).

[Courtesy of Kelly Theriot, MS-MVP]

--
Nicholas

------------------------------------------------------------------------------

"Ohan Karagozian" <okaragozian@lycos.com> wrote in message:
news:0aca01c36e2a$0c26d860$a401280a@phx.gbl...

| I have Windows XP preloaded from manufatcurer (Compaq)
| and bought machine from CompUSA last year.
|
| Recently I had an issue and wanted to use the Help &
| Support provided by Windows. I clicked on START, then
| scrolled over to the blue circle with the questionmark.
| It was named Help and Support. I clicked on it and I
| noticed some hard drive activity, but no display of any
| kind relating to Help & Support. Nothing poped up at
| all. I clicked again and again in vain.
|
| I beleive that the file(s)/feature may be disbled/corrupt.
|
| How can I locate the missing file(s) and/or reload the
| Help & Support file(s)/feature in my laptop?

Will Denny

Guest
Posts: n/a

Re: Missing Help & Support files

Posted: 08-29-2003, 02:28 PM

Hi

Try here:

http://www.kellys-korner-xp.com/top10faqs.htm

3rd line down.

Courtesy of MVP Kelly Theriot.

Will

"Ohan Karagozian" <okaragozian@lycos.com> wrote in message news:0aca01c36e2a$0c26d860$a401280a@phx.gbl...

> I have Windows XP preloaded from manufatcurer (Compaq)
> and bought machine from CompUSA last year.
>
> Recently I had an issue and wanted to use the Help &
> Support provided by Windows. I clicked on START, then
> scrolled over to the blue circle with the questionmark.
> It was named Help and Support. I clicked on it and I
> noticed some hard drive activity, but no display of any
> kind relating to Help & Support. Nothing poped up at
> all. I clicked again and again in vain.
>
> I beleive that the file(s)/feature may be disbled/corrupt.
>
> How can I locate the missing file(s) and/or reload the
> Help & Support file(s)/feature in my laptop?

---
Outgoing mail is certified Virus Free.
Checked by AVG anti-virus system (http://www.grisoft.com).
Version: 6.0.514 / Virus Database: 312 - Release Date: 28/08/2003

Rod

Guest
Posts: n/a

Missing Help & Support files

Posted: 08-29-2003, 03:38 PM

I have the same problem. I hope someone can help.

>-----Original Message-----
>I have Windows XP preloaded from manufatcurer (Compaq)
>and bought machine from CompUSA last year.
>
>Recently I had an issue and wanted to use the Help &
>Support provided by Windows. I clicked on START, then
>scrolled over to the blue circle with the questionmark.
>It was named Help and Support. I clicked on it and I
>noticed some hard drive activity, but no display of any
>kind relating to Help & Support. Nothing poped up at
>all. I clicked again and again in vain.
>
>I beleive that the file(s)/feature may be

disbled/corrupt.

>
>How can I locate the missing file(s) and/or reload the
>Help & Support file(s)/feature in my laptop?
>.
>

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