Missing Standby

Hi Rick,

It happens with the build-in laptop monitor, not the
external monitor.

Have a good weekend.
Bill

>-----Original Message-----
>Hi Bill,
>
>If it only happens with that monitor, then that should be

the clue you need.

>Check not only the display adapters installed, but also

the monitors listed

>in Device Manager.
>
>--
>Best of Luck,
>
>Rick Rogers aka "Nutcase" MS-MVP - Win9x
>http://mvp.support.microsoft.com/
>Associate Expert - WinXP - Expert Zone
>www.microsoft.com/windowsxp/expertzone
>Win98 Help - www.rickrogers.org
>
>"Bill" <blu0001@yahoo.com> wrote in message
>news:065f01c37ef6$5afb7770$a401280a@phx.gbl...

>> Thanks for Rick's rapid response.
>>
>> I failed to find the driver that may causes the

conflict.

>> The problem (no standby) will be gone if I reboot the
>> computer on the dock with an extra monitor. Computer
>> crashes after undocking and standby is missing after
>> reboot without docking. Can you get any clue from that
>> fact?
>>
>> I really appreciate your time.
>>
>>
>>

>> >-- ---Original Message-----
>> >Hi,
>> >
>> >The problem stems from a non-compliant driver. It may

be

>> certified for

>> >WinXP, but in conflict with another. I would assume

>> they've tried installing

>> >the most updated ones. It may help to install an older

>> version instead.

>> >Which driver? I don't know, it could be any driver that

>> causes this, but

>> >video and nic drivers are especially suspect.
>> >
>> >--
>> >Best of Luck,
>> >
>> >Rick Rogers aka "Nutcase" MS-MVP - Win9x
>> >http://mvp.support.microsoft.com/
>> >Associate Expert - WinXP - Expert Zone
>> >www.microsoft.com/windowsxp/expertzone
>> >Win98 Help - www.rickrogers.org
>> >
>> >"Bill" <blu0001@yahoo.com> wrote in message
>> >news:064901c37d7d$48e07740$a401280a@phx.gbl...
>> >> My Latitude C400 was upgraded from W2000 Pro to W-XP

Pro

>> >> last week. After that, the Standby function is

missing

>> >> from Start-Shutdown and in the Power Option

Properties

>> (no

>> >> standby and hibernation displayings and options at

all).

>> >> Other functions, like display, wireless network, and

WS

>> >> Office, work OK. I have downloaded the latest Bios

>> Update

>> >> and vedio driver from Dell website and installed into

>> the

>> >> laptop. But nothing changes. I need the standby to

let

>> the

>> >> machine sleep when I close the lid.
>> >>
>> >> A funny thing is if I reboot the laptop at the

docking

>> >> system, the Standby comes back. I set the Power

Option

>> for

>> >> standby when closing the lid. (No meaning to set it

when

>> >> works on the dock with an external monitor.) I click

>> Start-

>> >> Reject from Dock (same as sleep or standby), then

pull

>> off

>> >> the laptop from the dock, open the lid, the machine

>> works

>> >> OK. After I close the lid and reopen it, the blue

screen

>> >> shows up, and the machine reboots. After reboot,

Standby

>> >> is gone. Our IT technician has worked on the issue

for a

>> >> long time and could not fix it. Dell supporting also
>> >> cannot give me much useful help. SOS. Thank you who

can

>> >> help me in advance.
>> >>

>>

>
>
>.
>

Hi Bill,

Try what Maureen suggested (reinstall the driver). Does this happen when you
simply boot the laptop with only the built-in running?

--
Best of Luck,

Rick Rogers aka "Nutcase" MS-MVP - Win9x
http://mvp.support.microsoft.com/
Associate Expert - WinXP - Expert Zone
www.microsoft.com/windowsxp/expertzone
Win98 Help - www.rickrogers.org

"Bill" <blu001@yahoo.com> wrote in message
news:09ef01c37f12$7f811250$a301280a@phx.gbl...

> Hi Rick,
>
> It happens with the build-in laptop monitor, not the
> external monitor.
>
> Have a good weekend.
> Bill
>

> >-----Original Message-----
> >Hi Bill,
> >
> >If it only happens with that monitor, then that should be

> the clue you need.

> >Check not only the display adapters installed, but also

> the monitors listed

> >in Device Manager.
> >
> >--
> >Best of Luck,
> >
> >Rick Rogers aka "Nutcase" MS-MVP - Win9x
> >http://mvp.support.microsoft.com/
> >Associate Expert - WinXP - Expert Zone
> >www.microsoft.com/windowsxp/expertzone
> >Win98 Help - www.rickrogers.org
> >
> >"Bill" <blu0001@yahoo.com> wrote in message
> >news:065f01c37ef6$5afb7770$a401280a@phx.gbl...

> >> Thanks for Rick's rapid response.
> >>
> >> I failed to find the driver that may causes the

> conflict.

> >> The problem (no standby) will be gone if I reboot the
> >> computer on the dock with an extra monitor. Computer
> >> crashes after undocking and standby is missing after
> >> reboot without docking. Can you get any clue from that
> >> fact?
> >>
> >> I really appreciate your time.
> >>
> >>
> >>
> >> >-- ---Original Message-----
> >> >Hi,
> >> >
> >> >The problem stems from a non-compliant driver. It may

> be

> >> certified for
> >> >WinXP, but in conflict with another. I would assume
> >> they've tried installing
> >> >the most updated ones. It may help to install an older
> >> version instead.
> >> >Which driver? I don't know, it could be any driver that
> >> causes this, but
> >> >video and nic drivers are especially suspect.
> >> >
> >> >--
> >> >Best of Luck,
> >> >
> >> >Rick Rogers aka "Nutcase" MS-MVP - Win9x
> >> >http://mvp.support.microsoft.com/
> >> >Associate Expert - WinXP - Expert Zone
> >> >www.microsoft.com/windowsxp/expertzone
> >> >Win98 Help - www.rickrogers.org
> >> >
> >> >"Bill" <blu0001@yahoo.com> wrote in message
> >> >news:064901c37d7d$48e07740$a401280a@phx.gbl...
> >> >> My Latitude C400 was upgraded from W2000 Pro to W-XP

> Pro

> >> >> last week. After that, the Standby function is

> missing

> >> >> from Start-Shutdown and in the Power Option

> Properties

> >> (no
> >> >> standby and hibernation displayings and options at

> all).

> >> >> Other functions, like display, wireless network, and

> WS

> >> >> Office, work OK. I have downloaded the latest Bios
> >> Update
> >> >> and vedio driver from Dell website and installed into
> >> the
> >> >> laptop. But nothing changes. I need the standby to

> let

> >> the
> >> >> machine sleep when I close the lid.
> >> >>
> >> >> A funny thing is if I reboot the laptop at the

> docking

> >> >> system, the Standby comes back. I set the Power

> Option

> >> for
> >> >> standby when closing the lid. (No meaning to set it

> when

> >> >> works on the dock with an external monitor.) I click
> >> Start-
> >> >> Reject from Dock (same as sleep or standby), then

> pull

> >> off
> >> >> the laptop from the dock, open the lid, the machine
> >> works
> >> >> OK. After I close the lid and reopen it, the blue

> screen

> >> >> shows up, and the machine reboots. After reboot,

> Standby

> >> >> is gone. Our IT technician has worked on the issue

> for a

> >> >> long time and could not fix it. Dell supporting also
> >> >> cannot give me much useful help. SOS. Thank you who

> can

> >> >> help me in advance.
> >> >>
> >>

> >
> >
> >.
> >

my standby button on my laptop is grayed out? any ideas?
NB.i cannot access hibernate either

Howdy,

This might help, see here:

http://www.kellys-korner-xp.com/xp_standby.htm

(Courtesy of Kelly Theriot, MS-MVP)

Check to see if the hibernation option is enabled:

1. Click Start, click Control Panel, click Performance and
Maintenance, and then click Power Options.
2. Click the Hibernate tab, and then select the Enable
hibernate support check box. If the Hibernate tab is not
available, your hardware does not support this feature.
3. Click OK to close the Power Options dialog box.

Venkatesh [MCSD] [CCNA]

>-----Original Message-----
>my standby button on my laptop is grayed out? any ideas?
>NB.i cannot access hibernate either
>.
>

>"james heidler" <anonymous@discussions.microsoft.com> wrote:

>my standby button on my laptop is grayed out? any ideas?
>NB.i cannot access hibernate either

You might try reinstalling your video drivers. Also, be sure that
these drivers are intended for XP and up-to-date.