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MM2 - Audio tracks skip / pop / click during transitions when saved to DV or AVI

Posted: 11-17-2003, 09:23 AM
Nathan Kronert
Guest
Posts: n/a
 
Greetings -

I'm having what would appear to be a well known problem
with MM2, where when I try to export to DV or DV-AVI I
get clicks, pops or even minor skipping of Additional
Audio tracks during transitions.

Having tried all of the current remedies, I'm wondering
is anyone has anything further to add to this issue...

What I have / Have tried -
Athlon 2500, 512 MB ram, WD 8MB cache 7200 rpm 80GB SATA
drive, ASUS a7n8x motherboard...

Have tried -
- Information found in MS KB article KB812610. This
includes many different bitrates of audio on MP3's, WMA's
and even WAV's.
- Tried exporting to DV-AVI first, then DV, to no
avail. (In fact, I never bothered to write to DV, as the
AVI still had pops during transition.)
- Made sure nothing else was open using CPU
- Checked windows update
- installed new DX 9 updates...

As most of my experimentation was unfortunately on a 58
minute movie, I thought I'd try a short clip. Even on a
clip that's only a few minutes long, the problem is still
evident.

I thought I would try outputing to "High Quality PAL".
From an audio perspective, this worked OK, but
unfortunately, the picture quality was less than
excellent. The subjects of my current videos do not
benefit from the compression blocking or artifacts and
recording that back to DVD will just look silly.
Interesting, though, that there were no aparent audio
problems.

Next, I tried PAL 2.1 MB/S (Local Playback) which
actually looked pretty good, though I still suffered with
some of the solid colors I have in the movie. Again, no
audio glitches at all.

Thus far, the best results with full uncompressed DV
quality output have been with 320kbs WMA's. It's close to
good, but unfortunately, with each transition,
particularly with transitions from video clip to video
clip, there is still a noticable pop.

Is there anything else I can do about this? It seems to
me that this is clearly a bug in the software that
requires attention. The KB article does NOT really
address the root cause of the problem at all and to say
that "Microsoft has confirmed that this is a problem" is
just a kick in the teeth for me. The ONLY reason I bought
XP (and 2 copies at that!) was because we could get MM2
and make DV quality movies.

If this is an acknowledged problem, is there an
acknowledged fix, or some kind of fix underway, and is
there an ETA on when?

ANY help will be welcomed.

Nathan.
Reply With Quote

Responses to "MM2 - Audio tracks skip / pop / click during transitions when saved to DV or AVI"

John Kelly
Guest
Posts: n/a
 
Re: MM2 - Audio tracks skip / pop / click during transitions when saved to DV or AVI
Posted: 11-17-2003, 12:20 PM
Hi there,

You don't mention whether you have looked at the website www.papajohn.org
and at the section acceleration and codecs.

--
Best Wishes.....John Kelly
www.the-kellys.org
---
In Xanadu did Kubla Khan a stately pleasure-dome decree : Where Alph, the
sacred river, ran Through caverns measureless to man Down to a sunless sea.
Reply With Quote
Nathan Kronert
Guest
Posts: n/a
 
Re: MM2 - Audio tracks skip / pop / click during transitions when saved to DV or AVI
Posted: 11-18-2003, 06:02 AM
John -

Thanks for the reply...
Yes - I had looked at the codecs and acceleration on
papajohn's site. I looked pretty much over the whole
site. The codecs area seemed to be related to lockups
rather than these 'rendering' issues. After having looked
at it again, I checked the codecs. I have no codecs
listed in the offending area that are not the ones that
came with either XP or MM2.

After thinking this over, it seems aparent to me that the
audio codecs would have little to do with this directly,
as they work fine when rendering output types other than
DV quality. (ie: playback within MM2 or output to WMA in
2.1 MB/s PAL format).

Given that it also works great *without* the transitions,
I think that one could safely assume that this is a bug
in the MM2 product in the way it inserts it's
transitions. I have NO pops, clicks or other degredation
of audio quality without the transitions.

Are there any Microsoft support people that read these
posts? If yes, can you tell us/me if/when this will be
fixed? Is there a bug # associated with it? Is there a
way to track this bug #? Do you need help in recreating
the bug? If yes, please let me know and I'll provide some
real contact details so you can get in touch with me
directly.

For all the users of this group, Thanks! It is great to
see a community of people looking to help each other.

Unfortunately, whilst the solutions presented thus far
have been somewhat helpfull, the output is still
substandard. This is a bug that should be fixed.

People buy this product to get DV quality output, and
that includes sound, audio tracks and transitions, all at
the same time...

Does anyone one this group know how to log a bug
officially? Is there a way for a product such as MM2?

If anyone knows, please let me know!

Thanks!

Nathan.
>-----Original Message-----
>Hi there,
>
> You don't mention whether you have looked at the
website www.papajohn.org
> and at the section acceleration and codecs.
>
>--
>Best Wishes.....John Kelly
>www.the-kellys.org
>---
>In Xanadu did Kubla Khan a stately pleasure-dome
decree : Where Alph, the
>sacred river, ran Through caverns measureless to man
Down to a sunless sea.
>.
>
Reply With Quote
PapaJohn \(MVP\)
Guest
Posts: n/a
 
Re: MM2 - Audio tracks skip / pop / click during transitions when saved to DV or AVI
Posted: 11-18-2003, 07:01 AM
Hi Nathan,

Microsoft personnel routinely browse/read these posts. I would expect that
KB812610 wouldn't be there without it being a documented issue.

I know from an occasional Microsoft post that they document bugs. What I
don't know is a list of currently open bugs or of the status of resolutions.

I'm in touch with Microsoft personnel daily, and can know they are aware of
all of the issues that I roll up on my website. In addition to the website,
I send specific reports whenever I add anything significant, and they
respond quickly and appropriately.... But I don't get schedules or forecasts
of changes being worked on - best that I don't, as I'm under a
non-disclosure agreement with them and wouldn't be able to pass along the
info if I got it.

Your posting helps. Thanks,

PapaJohn



"Nathan Kronert" <anonymous@discussions.microsoft.com> wrote in message
news:056801c3ad99$83313eb0$a501280a@phx.gbl...
> John -
>
> Thanks for the reply...
> Yes - I had looked at the codecs and acceleration on
> papajohn's site. I looked pretty much over the whole
> site. The codecs area seemed to be related to lockups
> rather than these 'rendering' issues. After having looked
> at it again, I checked the codecs. I have no codecs
> listed in the offending area that are not the ones that
> came with either XP or MM2.
>
> After thinking this over, it seems aparent to me that the
> audio codecs would have little to do with this directly,
> as they work fine when rendering output types other than
> DV quality. (ie: playback within MM2 or output to WMA in
> 2.1 MB/s PAL format).
>
> Given that it also works great *without* the transitions,
> I think that one could safely assume that this is a bug
> in the MM2 product in the way it inserts it's
> transitions. I have NO pops, clicks or other degredation
> of audio quality without the transitions.
>
> Are there any Microsoft support people that read these
> posts? If yes, can you tell us/me if/when this will be
> fixed? Is there a bug # associated with it? Is there a
> way to track this bug #? Do you need help in recreating
> the bug? If yes, please let me know and I'll provide some
> real contact details so you can get in touch with me
> directly.
>
> For all the users of this group, Thanks! It is great to
> see a community of people looking to help each other.
>
> Unfortunately, whilst the solutions presented thus far
> have been somewhat helpfull, the output is still
> substandard. This is a bug that should be fixed.
>
> People buy this product to get DV quality output, and
> that includes sound, audio tracks and transitions, all at
> the same time...
>
> Does anyone one this group know how to log a bug
> officially? Is there a way for a product such as MM2?
>
> If anyone knows, please let me know!
>
> Thanks!
>
> Nathan.
>
> >-----Original Message-----
> >Hi there,
> >
> > You don't mention whether you have looked at the
> website www.papajohn.org
> > and at the section acceleration and codecs.
> >
> >--
> >Best Wishes.....John Kelly
> >www.the-kellys.org
> >---
> >In Xanadu did Kubla Khan a stately pleasure-dome
> decree : Where Alph, the
> >sacred river, ran Through caverns measureless to man
> Down to a sunless sea.
> >.
> >

Reply With Quote
Michel
Guest
Posts: n/a
 
Re: MM2 - Audio tracks skip / pop / click during transitions when saved to DV or AVI
Posted: 11-18-2003, 09:44 AM
Nathan,
I wonder if you would also have the problem if you save to NTSC dv-avi
instead of PAL dv-avi?
If you have ever made that test, please report the result. Thanks.
Michel


"Nathan Kronert" <anonymous@discussions.microsoft.com> wrote in message
news:066d01c3acec$7ccaf140$a101280a@phx.gbl...
> Greetings -
>
> I'm having what would appear to be a well known problem
> with MM2, where when I try to export to DV or DV-AVI I
> get clicks, pops or even minor skipping of Additional
> Audio tracks during transitions.
>
> Having tried all of the current remedies, I'm wondering
> is anyone has anything further to add to this issue...
>
> What I have / Have tried -
> Athlon 2500, 512 MB ram, WD 8MB cache 7200 rpm 80GB SATA
> drive, ASUS a7n8x motherboard...
>
> Have tried -
> - Information found in MS KB article KB812610. This
> includes many different bitrates of audio on MP3's, WMA's
> and even WAV's.
> - Tried exporting to DV-AVI first, then DV, to no
> avail. (In fact, I never bothered to write to DV, as the
> AVI still had pops during transition.)
> - Made sure nothing else was open using CPU
> - Checked windows update
> - installed new DX 9 updates...
>
> As most of my experimentation was unfortunately on a 58
> minute movie, I thought I'd try a short clip. Even on a
> clip that's only a few minutes long, the problem is still
> evident.
>
> I thought I would try outputing to "High Quality PAL".
> From an audio perspective, this worked OK, but
> unfortunately, the picture quality was less than
> excellent. The subjects of my current videos do not
> benefit from the compression blocking or artifacts and
> recording that back to DVD will just look silly.
> Interesting, though, that there were no aparent audio
> problems.
>
> Next, I tried PAL 2.1 MB/S (Local Playback) which
> actually looked pretty good, though I still suffered with
> some of the solid colors I have in the movie. Again, no
> audio glitches at all.
>
> Thus far, the best results with full uncompressed DV
> quality output have been with 320kbs WMA's. It's close to
> good, but unfortunately, with each transition,
> particularly with transitions from video clip to video
> clip, there is still a noticable pop.
>
> Is there anything else I can do about this? It seems to
> me that this is clearly a bug in the software that
> requires attention. The KB article does NOT really
> address the root cause of the problem at all and to say
> that "Microsoft has confirmed that this is a problem" is
> just a kick in the teeth for me. The ONLY reason I bought
> XP (and 2 copies at that!) was because we could get MM2
> and make DV quality movies.
>
> If this is an acknowledged problem, is there an
> acknowledged fix, or some kind of fix underway, and is
> there an ETA on when?
>
> ANY help will be welcomed.
>
> Nathan.

Reply With Quote
Nathan Kronert
Guest
Posts: n/a
 
Re: MM2 - Audio tracks skip / pop / click during transitions when saved to DV or
Posted: 11-19-2003, 02:37 AM
Thanks PapaJohn.

In the interests of completeness, could you please make the
support folk aware that the KB article is incomplete.

It's great that they acknowledge that there is a problem
with low quality compressed files, but reading the article,
it's clear that they think they have a good workaround,
using WMA high quality etc. This is still not an acceptable
solution, and clearly indicates a bug. Worse yet, they fail
to recognise the issues with the high quality input...

Perhaps you could ask them to update the KB article to
increase the scope of the problem and indicate that in fact
there is a deficiency in the product outputting DV quality
when additional audio tracks and transitions are involved.

This will help to reduce the number of postings regarding
this question and may also help to prevent people like
myself from spending some 40 - 50 hours trying out the
suggested fixes that don't work... The KB article was the
first thing I read and if it was complete, I could have
saved significant amounts of time.

I look forward to seeing if there are any fixes on the way
and if indeed there will ever be a fix. If there is no
hope, I'll have to start looking for a different product.

Thanks again!

Nathan.

>-----Original Message-----
>Hi Nathan,
>
>Microsoft personnel routinely browse/read these posts. I
would expect that
>KB812610 wouldn't be there without it being a documented
issue.
>
>I know from an occasional Microsoft post that they
document bugs. What I
>don't know is a list of currently open bugs or of the
status of resolutions.
>
>I'm in touch with Microsoft personnel daily, and can know
they are aware of
>all of the issues that I roll up on my website. In
addition to the website,
>I send specific reports whenever I add anything
significant, and they
>respond quickly and appropriately.... But I don't get
schedules or forecasts
>of changes being worked on - best that I don't, as I'm under a
>non-disclosure agreement with them and wouldn't be able to
pass along the
>info if I got it.
>
>Your posting helps. Thanks,
>
>PapaJohn
>
>
>
>"Nathan Kronert" <anonymous@discussions.microsoft.com>
wrote in message
>news:056801c3ad99$83313eb0$a501280a@phx.gbl...
>> John -
>>
>> Thanks for the reply...
>> Yes - I had looked at the codecs and acceleration on
>> papajohn's site. I looked pretty much over the whole
>> site. The codecs area seemed to be related to lockups
>> rather than these 'rendering' issues. After having looked
>> at it again, I checked the codecs. I have no codecs
>> listed in the offending area that are not the ones that
>> came with either XP or MM2.
>>
>> After thinking this over, it seems aparent to me that the
>> audio codecs would have little to do with this directly,
>> as they work fine when rendering output types other than
>> DV quality. (ie: playback within MM2 or output to WMA in
>> 2.1 MB/s PAL format).
>>
>> Given that it also works great *without* the transitions,
>> I think that one could safely assume that this is a bug
>> in the MM2 product in the way it inserts it's
>> transitions. I have NO pops, clicks or other degredation
>> of audio quality without the transitions.
>>
>> Are there any Microsoft support people that read these
>> posts? If yes, can you tell us/me if/when this will be
>> fixed? Is there a bug # associated with it? Is there a
>> way to track this bug #? Do you need help in recreating
>> the bug? If yes, please let me know and I'll provide some
>> real contact details so you can get in touch with me
>> directly.
>>
>> For all the users of this group, Thanks! It is great to
>> see a community of people looking to help each other.
>>
>> Unfortunately, whilst the solutions presented thus far
>> have been somewhat helpfull, the output is still
>> substandard. This is a bug that should be fixed.
>>
>> People buy this product to get DV quality output, and
>> that includes sound, audio tracks and transitions, all at
>> the same time...
>>
>> Does anyone one this group know how to log a bug
>> officially? Is there a way for a product such as MM2?
>>
>> If anyone knows, please let me know!
>>
>> Thanks!
>>
>> Nathan.
>>
>> >-----Original Message-----
>> >Hi there,
>> >
>> > You don't mention whether you have looked at the
>> website www.papajohn.org
>> > and at the section acceleration and codecs.
>> >
>> >--
>> >Best Wishes.....John Kelly
>> >www.the-kellys.org
>> >---
>> >In Xanadu did Kubla Khan a stately pleasure-dome
>> decree : Where Alph, the
>> >sacred river, ran Through caverns measureless to man
>> Down to a sunless sea.
>> >.
>> >
>
>
>.
>
Reply With Quote
PapaJohn
Guest
Posts: n/a
 
Re: MM2 - Audio tracks skip / pop / click during transitions when saved to DV or
Posted: 11-19-2003, 07:04 AM
Nathan,

I used that specific KB article in my report to them today, to illustrate
unresolved issues with DV-AVI files.
--
PapaJohn
www.papajohn.org


"Nathan Kronert" <anonymous@discussions.microsoft.com> wrote in message
news:0fa501c3ae46$0eb65540$a601280a@phx.gbl...
> Thanks PapaJohn.
>
> In the interests of completeness, could you please make the
> support folk aware that the KB article is incomplete.
>
> It's great that they acknowledge that there is a problem
> with low quality compressed files, but reading the article,
> it's clear that they think they have a good workaround,
> using WMA high quality etc. This is still not an acceptable
> solution, and clearly indicates a bug. Worse yet, they fail
> to recognise the issues with the high quality input...
>
> Perhaps you could ask them to update the KB article to
> increase the scope of the problem and indicate that in fact
> there is a deficiency in the product outputting DV quality
> when additional audio tracks and transitions are involved.
>
> This will help to reduce the number of postings regarding
> this question and may also help to prevent people like
> myself from spending some 40 - 50 hours trying out the
> suggested fixes that don't work... The KB article was the
> first thing I read and if it was complete, I could have
> saved significant amounts of time.
>
> I look forward to seeing if there are any fixes on the way
> and if indeed there will ever be a fix. If there is no
> hope, I'll have to start looking for a different product.
>
> Thanks again!
>
> Nathan.
>
>
> >-----Original Message-----
> >Hi Nathan,
> >
> >Microsoft personnel routinely browse/read these posts. I
> would expect that
> >KB812610 wouldn't be there without it being a documented
> issue.
> >
> >I know from an occasional Microsoft post that they
> document bugs. What I
> >don't know is a list of currently open bugs or of the
> status of resolutions.
> >
> >I'm in touch with Microsoft personnel daily, and can know
> they are aware of
> >all of the issues that I roll up on my website. In
> addition to the website,
> >I send specific reports whenever I add anything
> significant, and they
> >respond quickly and appropriately.... But I don't get
> schedules or forecasts
> >of changes being worked on - best that I don't, as I'm under a
> >non-disclosure agreement with them and wouldn't be able to
> pass along the
> >info if I got it.
> >
> >Your posting helps. Thanks,
> >
> >PapaJohn
> >
> >
> >
> >"Nathan Kronert" <anonymous@discussions.microsoft.com>
> wrote in message
> >news:056801c3ad99$83313eb0$a501280a@phx.gbl...
> >> John -
> >>
> >> Thanks for the reply...
> >> Yes - I had looked at the codecs and acceleration on
> >> papajohn's site. I looked pretty much over the whole
> >> site. The codecs area seemed to be related to lockups
> >> rather than these 'rendering' issues. After having looked
> >> at it again, I checked the codecs. I have no codecs
> >> listed in the offending area that are not the ones that
> >> came with either XP or MM2.
> >>
> >> After thinking this over, it seems aparent to me that the
> >> audio codecs would have little to do with this directly,
> >> as they work fine when rendering output types other than
> >> DV quality. (ie: playback within MM2 or output to WMA in
> >> 2.1 MB/s PAL format).
> >>
> >> Given that it also works great *without* the transitions,
> >> I think that one could safely assume that this is a bug
> >> in the MM2 product in the way it inserts it's
> >> transitions. I have NO pops, clicks or other degredation
> >> of audio quality without the transitions.
> >>
> >> Are there any Microsoft support people that read these
> >> posts? If yes, can you tell us/me if/when this will be
> >> fixed? Is there a bug # associated with it? Is there a
> >> way to track this bug #? Do you need help in recreating
> >> the bug? If yes, please let me know and I'll provide some
> >> real contact details so you can get in touch with me
> >> directly.
> >>
> >> For all the users of this group, Thanks! It is great to
> >> see a community of people looking to help each other.
> >>
> >> Unfortunately, whilst the solutions presented thus far
> >> have been somewhat helpfull, the output is still
> >> substandard. This is a bug that should be fixed.
> >>
> >> People buy this product to get DV quality output, and
> >> that includes sound, audio tracks and transitions, all at
> >> the same time...
> >>
> >> Does anyone one this group know how to log a bug
> >> officially? Is there a way for a product such as MM2?
> >>
> >> If anyone knows, please let me know!
> >>
> >> Thanks!
> >>
> >> Nathan.
> >>
> >> >-----Original Message-----
> >> >Hi there,
> >> >
> >> > You don't mention whether you have looked at the
> >> website www.papajohn.org
> >> > and at the section acceleration and codecs.
> >> >
> >> >--
> >> >Best Wishes.....John Kelly
> >> >www.the-kellys.org
> >> >---
> >> >In Xanadu did Kubla Khan a stately pleasure-dome
> >> decree : Where Alph, the
> >> >sacred river, ran Through caverns measureless to man
> >> Down to a sunless sea.
> >> >.
> >> >
> >
> >
> >.
> >

Reply With Quote
Nathan Kronert
Guest
Posts: n/a
 
Re: MM2 - Audio tracks skip / pop / click during transitions when saved to DV or
Posted: 11-20-2003, 09:32 AM
Thanks very much!

Now, I'll just have to wait and see if we can get a Fix
for this issue.

Where is the best place for me to keep an eye on things?
Check the KB article from time to time, or are ther other
places I can look?

Thanks for your help on this.

At the moment, I'm having to output a whole run sans
music, then import the new movie, and output a second
time with the additional audio tracks... I'm trying one
right now...

Again, thanks for the help... Let's hope we get a good
result, as it's one of the few things I see that would
stop this product from being genuinely excellent...

Best regards,

Nathan.


>-----Original Message-----
>Nathan,
>
>I used that specific KB article in my report to them
today, to illustrate
>unresolved issues with DV-AVI files.
>--
>PapaJohn
>www.papajohn.org
>
>
>"Nathan Kronert" <anonymous@discussions.microsoft.com>
wrote in message
>news:0fa501c3ae46$0eb65540$a601280a@phx.gbl...
>> Thanks PapaJohn.
>>
>> In the interests of completeness, could you please
make the
>> support folk aware that the KB article is incomplete.
>>
>> It's great that they acknowledge that there is a
problem
>> with low quality compressed files, but reading the
article,
>> it's clear that they think they have a good workaround,
>> using WMA high quality etc. This is still not an
acceptable
>> solution, and clearly indicates a bug. Worse yet, they
fail
>> to recognise the issues with the high quality input...
>>
>> Perhaps you could ask them to update the KB article to
>> increase the scope of the problem and indicate that in
fact
>> there is a deficiency in the product outputting DV
quality
>> when additional audio tracks and transitions are
involved.
>>
>> This will help to reduce the number of postings
regarding
>> this question and may also help to prevent people like
>> myself from spending some 40 - 50 hours trying out the
>> suggested fixes that don't work... The KB article was
the
>> first thing I read and if it was complete, I could have
>> saved significant amounts of time.
>>
>> I look forward to seeing if there are any fixes on the
way
>> and if indeed there will ever be a fix. If there is no
>> hope, I'll have to start looking for a different
product.
>>
>> Thanks again!
>>
>> Nathan.
>>
>>
>> >-----Original Message-----
>> >Hi Nathan,
>> >
>> >Microsoft personnel routinely browse/read these
posts. I
>> would expect that
>> >KB812610 wouldn't be there without it being a
documented
>> issue.
>> >
>> >I know from an occasional Microsoft post that they
>> document bugs. What I
>> >don't know is a list of currently open bugs or of the
>> status of resolutions.
>> >
>> >I'm in touch with Microsoft personnel daily, and can
know
>> they are aware of
>> >all of the issues that I roll up on my website. In
>> addition to the website,
>> >I send specific reports whenever I add anything
>> significant, and they
>> >respond quickly and appropriately.... But I don't get
>> schedules or forecasts
>> >of changes being worked on - best that I don't, as
I'm under a
>> >non-disclosure agreement with them and wouldn't be
able to
>> pass along the
>> >info if I got it.
>> >
>> >Your posting helps. Thanks,
>> >
>> >PapaJohn
>> >
>> >
>> >
>> >"Nathan Kronert" <anonymous@discussions.microsoft.com>
>> wrote in message
>> >news:056801c3ad99$83313eb0$a501280a@phx.gbl...
>> >> John -
>> >>
>> >> Thanks for the reply...
>> >> Yes - I had looked at the codecs and acceleration on
>> >> papajohn's site. I looked pretty much over the whole
>> >> site. The codecs area seemed to be related to
lockups
>> >> rather than these 'rendering' issues. After having
looked
>> >> at it again, I checked the codecs. I have no codecs
>> >> listed in the offending area that are not the ones
that
>> >> came with either XP or MM2.
>> >>
>> >> After thinking this over, it seems aparent to me
that the
>> >> audio codecs would have little to do with this
directly,
>> >> as they work fine when rendering output types other
than
>> >> DV quality. (ie: playback within MM2 or output to
WMA in
>> >> 2.1 MB/s PAL format).
>> >>
>> >> Given that it also works great *without* the
transitions,
>> >> I think that one could safely assume that this is a
bug
>> >> in the MM2 product in the way it inserts it's
>> >> transitions. I have NO pops, clicks or other
degredation
>> >> of audio quality without the transitions.
>> >>
>> >> Are there any Microsoft support people that read
these
>> >> posts? If yes, can you tell us/me if/when this will
be
>> >> fixed? Is there a bug # associated with it? Is
there a
>> >> way to track this bug #? Do you need help in
recreating
>> >> the bug? If yes, please let me know and I'll
provide some
>> >> real contact details so you can get in touch with me
>> >> directly.
>> >>
>> >> For all the users of this group, Thanks! It is
great to
>> >> see a community of people looking to help each
other.
>> >>
>> >> Unfortunately, whilst the solutions presented thus
far
>> >> have been somewhat helpfull, the output is still
>> >> substandard. This is a bug that should be fixed.
>> >>
>> >> People buy this product to get DV quality output,
and
>> >> that includes sound, audio tracks and transitions,
all at
>> >> the same time...
>> >>
>> >> Does anyone one this group know how to log a bug
>> >> officially? Is there a way for a product such as
MM2?
>> >>
>> >> If anyone knows, please let me know!
>> >>
>> >> Thanks!
>> >>
>> >> Nathan.
>> >>
>> >> >-----Original Message-----
>> >> >Hi there,
>> >> >
>> >> > You don't mention whether you have looked at the
>> >> website www.papajohn.org
>> >> > and at the section acceleration and codecs.
>> >> >
>> >> >--
>> >> >Best Wishes.....John Kelly
>> >> >www.the-kellys.org
>> >> >---
>> >> >In Xanadu did Kubla Khan a stately pleasure-dome
>> >> decree : Where Alph, the
>> >> >sacred river, ran Through caverns measureless to
man
>> >> Down to a sunless sea.
>> >> >.
>> >> >
>> >
>> >
>> >.
>> >
>
>
>.
>
Reply With Quote
PapaJohn \(MVP\)
Guest
Posts: n/a
 
Re: MM2 - Audio tracks skip / pop / click during transitions when saved to DV or
Posted: 11-20-2003, 03:38 PM
If you go to my Problem Solving... Checklist page and go to the KB812610
paragraph (right now it's at the bottom of the page). It has a link to the
KB article so you can quickly see if it's been updated by Microsoft. And if
I learn anything more about it, I'll update the web page paragraph.

PapaJohn

"Nathan Kronert" <anonymous@discussions.microsoft.com> wrote in message
news:0b6c01c3af49$471b49f0$a101280a@phx.gbl...
> Thanks very much!
>
> Now, I'll just have to wait and see if we can get a Fix
> for this issue.
>
> Where is the best place for me to keep an eye on things?
> Check the KB article from time to time, or are ther other
> places I can look?
>
> Thanks for your help on this.
>
> At the moment, I'm having to output a whole run sans
> music, then import the new movie, and output a second
> time with the additional audio tracks... I'm trying one
> right now...
>
> Again, thanks for the help... Let's hope we get a good
> result, as it's one of the few things I see that would
> stop this product from being genuinely excellent...
>
> Best regards,
>
> Nathan.

Reply With Quote
Nathan Kronert
Guest
Posts: n/a
 
Re: MM2 - Audio tracks skip / pop / click during transitions when saved to DV or
Posted: 11-23-2003, 06:13 AM
PapaJohn and all -

FYI, and for the archive, I spent quite a deal of time
working on this issue, and have thus far been unable to
come up with a satisfactory solution.

However, as an interum work around, I have determined
that if I :
- output to DV-AVI with Video Clips and Transitions only
- import the the new movie into a new project
- dragging the whole things into the timeline as one big
clip
- apply the audio tracks
- re-save to DV

This works and the output is the quality of audio I would
have expected from the first output with transitions and
audio together.

Clearly, this also demonstrates that the codecs, system
setup, etc are not a part of the problem we are seeing.

Again, it's worth noting that the output quality is very
close to being good with 320Kbps WMA's, but still not
perfect. (Actually, during the transitions, not even
close...)

So, at the expense of another 14GB of hard disk space and
an extra 4 - 5 hours, a quality output can be achieved.

Again. This is no soluton. It's an ugly work around for
something that I dearly hope can be fixed in the product.

Hope this helps others to both work around and understand
some of the issues we are seeing with the product at
present.

Best regards,
Nathan.

>-----Original Message-----
>If you go to my Problem Solving... Checklist page and go
to the KB812610
>paragraph (right now it's at the bottom of the page). It
has a link to the
>KB article so you can quickly see if it's been updated
by Microsoft. And if
>I learn anything more about it, I'll update the web page
paragraph.
>
>PapaJohn
>
>"Nathan Kronert" <anonymous@discussions.microsoft.com>
wrote in message
>news:0b6c01c3af49$471b49f0$a101280a@phx.gbl...
>> Thanks very much!
>>
>> Now, I'll just have to wait and see if we can get a Fix
>> for this issue.
>>
>> Where is the best place for me to keep an eye on
things?
>> Check the KB article from time to time, or are ther
other
>> places I can look?
>>
>> Thanks for your help on this.
>>
>> At the moment, I'm having to output a whole run sans
>> music, then import the new movie, and output a second
>> time with the additional audio tracks... I'm trying one
>> right now...
>>
>> Again, thanks for the help... Let's hope we get a good
>> result, as it's one of the few things I see that would
>> stop this product from being genuinely excellent...
>>
>> Best regards,
>>
>> Nathan.
>
>
>.
>
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