Modem "Not Present" again, and again and again.

> Help once more! I tried the suggestion of downloading
> the most recent driver and within a few days the modem
> did the "not present" again. It has now for these past
> several weeks disappeared approx. 3-4 times. We have
> resorted to leaving the computer on standby all the time
> once we get it back just to maintain the modem.
>
> To relay once again: On initial powering-up the computer
> I have to check on the desktop icon for the modem
> everytime to see if it is present: Lucent Win Modem
> Com3. If it says "Not Present", I have to remove it, ok
> it, close down and power off and wait. This time it took
> three days before the computer decided to recognize it
> was there. We get the prompt "Found new hardware" and it
> goes on to install once again whatever 4 steps it does
> and then I can continue with work.
>
> I have taken everything to my local computer guy and the
> hardware is working properly and in the port. I had a
> college computer whiz tell me to re-install the software
> because it was a glitch in the software which is XP 2000.
> I did. Same problem.
>
> I am pulling my hair. I do believe it is time to notify
> someone at MS. Can anyone help?
>
> Thank you for your time in advance.
>
> Marty
>
> If you wish to contact me direct: mkmthom@wt.net Thanks.