Re: Mouse Fails After Tablet PC

> I noticed my mouse fail suddenly after installing windows updates
>
> Security Update for Windows Vista (KB958687)
> Windows Malicious Software Removal Tool - January 2009 (KB890830)
> Update for Windows Mail Junk E-mail Filter [January 2009] (KB905866)
> IdeaCom Technology Inc. - Input - IdeaCom HID Touch Screen (PS/2)
> (Recommended)
>
> After restarting the system after the updates were installed my mouse didn't
> work at the login screen, I had to use my keyboard to login.
> and on the desktop there was an dock appearing on the left of my screen
> with a pen symbol. it was like ink trainer for tablet pc (I don remember the
> exact process name).
> and I had to restore my system back to previous restore point to get my
> mouse working again.
>
> is there any workaround for this problem without using system restore.
>

>I noticed my mouse fail suddenly after installing windows updates
>
> Security Update for Windows Vista (KB958687)
> Windows Malicious Software Removal Tool - January 2009 (KB890830)
> Update for Windows Mail Junk E-mail Filter [January 2009] (KB905866)
> IdeaCom Technology Inc. - Input - IdeaCom HID Touch Screen (PS/2)
> (Recommended)
>
> After restarting the system after the updates were installed my mouse
> didn't work at the login screen, I had to use my keyboard to login.
> and on the desktop there was an dock appearing on the left of my screen
> with a pen symbol. it was like ink trainer for tablet pc (I don remember
> the exact process name).
> and I had to restore my system back to previous restore point to get my
> mouse working again.
>
> is there any workaround for this problem without using system restore.

> Can you confirm whether or not a driver rollback from within device manager
> will fix the problem? There's a few threads going on about this issue in
> other groups.
>
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>
> "Al G" <Al G@discussions.microsoft.com> wrote in message
> news:0D7830F7-EB00-4DDF-BFB8-AF5BF131C146@microsoft.com...

> > You are not alone.
> > All computers I am responsible for with PS2 mice have failed after
> > installing the IdeaCom driver.
> >
> > Our fix has been to remove the driver (in XP- \windows\system32\drivers)
> > then uninstall it from HID in device manager.
> >
> > A reboot will cause the OS to reload the original driver.
> >
> > Note that you must remove the driver before the reboot, or the bad driver
> > will reload and you will be right back to where you started.
> >
> > FYI - We had to use a USB based mouse to get around until this was done.
> > USB
> > mice still work after the update.
> >
> > Also, this is the fix that has worked for us (about 18 computers) and is
> > not
> > official. We are still waiting to see what Microsoft is going to do about
> > it. Until then we have issued an alert to our customers NOT do any
> > updates.
> >
> > ALG
> >
> > "rajkiranpro" wrote:
> >

> >> I noticed my mouse fail suddenly after installing windows updates
> >>
> >> Security Update for Windows Vista (KB958687)
> >> Windows Malicious Software Removal Tool - January 2009 (KB890830)
> >> Update for Windows Mail Junk E-mail Filter [January 2009] (KB905866)
> >> IdeaCom Technology Inc. - Input - IdeaCom HID Touch Screen (PS/2)
> >> (Recommended)
> >>
> >> After restarting the system after the updates were installed my mouse
> >> didn't
> >> work at the login screen, I had to use my keyboard to login.
> >> and on the desktop there was an dock appearing on the left of my screen
> >> with a pen symbol. it was like ink trainer for tablet pc (I don remember
> >> the
> >> exact process name).
> >> and I had to restore my system back to previous restore point to get my
> >> mouse working again.
> >>
> >> is there any workaround for this problem without using system restore.
> >>

>
>