Mouse Problem - Need Help!

Posted: 04-25-2004, 03:56 AM
Recently, I have been experiencing the following problem
with my Microsoft Optical Wheel Mouse(USB type using a
PS2 adapter):

After starting up my computer(My OS is MS WinXP Pro), I
hear system 'BEEPS' and my mouse pointer starts to freeze
up periodically. It is very annoying because when the
mouse starts to respond again, it seems to remember all
the movements I made while is was in the 'suspended'
state and I have to reposition it where I want it to be.
More often than not, when I try to reposition the mouse
pointer, it freezes again and I have wait until it
responds again to try and reposition it again! Very
annoying! This continues to happen periodically (the
beeping and freezing) until it finally freezes and does
not recover. At this point, I have to shut down the
computer (using keyboard functions to close all programs
first and then to shut down properly) and restart it
again. I have checked for viruses with NAV2004 (I've got
the latest virus defs) but no viruses are detected. At
this point, I believe that it can only be one of two
things: The mouse is physically defective or I've got
some type of file corruption that is causing this erratic
behavior. I've checked the device in Device Manager and
it says that the device is working properly. No
conflicts or problems are reported in System Information
or in any of the logs. I recently installed a USB Multi-
Card Reader and initially, I thought this may be the root
of the problem but I can't find any evidence that
supports this notion (I've disconnected this device but
the mouse problem still exists). Has anyone run into a
similar situation or can suggest any possible solutions?
Your help will be greatly appreciated.
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Responses to "Mouse Problem - Need Help!"

M. Rajesh
Guest
Posts: n/a
 
RE: Mouse Problem - Need Help!
Posted: 04-27-2004, 12:56 PM
Hi

Unplug the PS/2 adapter from the mouse and use the USB port to plug in the mouse. See if this behaviour comes.

try experimenting with different PS/2 adapters. It seems that the PS/2 adapter is defective

Regard
M. Rajes
..Net and Windows Shell MV
www.winxpsolution.co

----- Jimmy wrote: ----

Recently, I have been experiencing the following problem
with my Microsoft Optical Wheel Mouse(USB type using a
PS2 adapter)

After starting up my computer(My OS is MS WinXP Pro), I
hear system 'BEEPS' and my mouse pointer starts to freeze
up periodically. It is very annoying because when the
mouse starts to respond again, it seems to remember all
the movements I made while is was in the 'suspended'
state and I have to reposition it where I want it to be.
More often than not, when I try to reposition the mouse
pointer, it freezes again and I have wait until it
responds again to try and reposition it again! Very
annoying! This continues to happen periodically (the
beeping and freezing) until it finally freezes and does
not recover. At this point, I have to shut down the
computer (using keyboard functions to close all programs
first and then to shut down properly) and restart it
again. I have checked for viruses with NAV2004 (I've got
the latest virus defs) but no viruses are detected. At
this point, I believe that it can only be one of two
things: The mouse is physically defective or I've got
some type of file corruption that is causing this erratic
behavior. I've checked the device in Device Manager and
it says that the device is working properly. No
conflicts or problems are reported in System Information
or in any of the logs. I recently installed a USB Multi
Card Reader and initially, I thought this may be the root
of the problem but I can't find any evidence that
supports this notion (I've disconnected this device but
the mouse problem still exists). Has anyone run into a
similar situation or can suggest any possible solutions?
Your help will be greatly appreciated

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Darrell Gorter[MSFT]
Guest
Posts: n/a
 
RE: Mouse Problem - Need Help!
Posted: 04-28-2004, 01:21 AM
Hello Jimmy,
You may also want to check if there are filter drivers installed on the
mouse.
Open Device Manager.
Double-click on the mouse
Do you have a details tab?
If not follow this article:
304514 How to Configure Device Manager to Display Detailed Information
http://support.microsoft.com/?id=304514
Is there anything on the device upper or lower filter drivers?
Is there anything on the class upper or lower filter drivers?
Thanks,
Darrell Gorter[MSFT]

This posting is provided "AS IS" with no warranties, and confers no rights
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>Subject: Mouse Problem - Need Help!
>Date: Sat, 24 Apr 2004 19:56:52 -0700
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>
>Recently, I have been experiencing the following problem
>with my Microsoft Optical Wheel Mouse(USB type using a
>PS2 adapter):
>
>After starting up my computer(My OS is MS WinXP Pro), I
>hear system 'BEEPS' and my mouse pointer starts to freeze
>up periodically. It is very annoying because when the
>mouse starts to respond again, it seems to remember all
>the movements I made while is was in the 'suspended'
>state and I have to reposition it where I want it to be.
>More often than not, when I try to reposition the mouse
>pointer, it freezes again and I have wait until it
>responds again to try and reposition it again! Very
>annoying! This continues to happen periodically (the
>beeping and freezing) until it finally freezes and does
>not recover. At this point, I have to shut down the
>computer (using keyboard functions to close all programs
>first and then to shut down properly) and restart it
>again. I have checked for viruses with NAV2004 (I've got
>the latest virus defs) but no viruses are detected. At
>this point, I believe that it can only be one of two
>things: The mouse is physically defective or I've got
>some type of file corruption that is causing this erratic
>behavior. I've checked the device in Device Manager and
>it says that the device is working properly. No
>conflicts or problems are reported in System Information
>or in any of the logs. I recently installed a USB Multi-
>Card Reader and initially, I thought this may be the root
>of the problem but I can't find any evidence that
>supports this notion (I've disconnected this device but
>the mouse problem still exists). Has anyone run into a
>similar situation or can suggest any possible solutions?
>Your help will be greatly appreciated.
>
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