Mouse software install problem

Posted: 06-13-2007, 05:01 PM

tedc

Guest
Posts: n/a

I installed a Logitech wireless mouse (LX7) on a new Windows Home Premium PC.
After repeated discussions, emails and downloads of Vista versions with
Logitech, the supporting software will not install. They say a system
problem. The software downloads and starts to install, but hangs up with
Windows Installer "Preparing to install". Any thoughts?

Also, I try to uninstall, but hangs as well. When try to delete the folder
with the files, I get: Destination Folder Access Denied, "You need permission
to perform this action".

I check that the only user on the computer is adminstrator and that it has
full control for the folder. Any thoughts on this as well?

Ted

Responses to "Mouse software install problem"

kuan wai

Guest
Posts: n/a

RE: Mouse software install problem

Posted: 06-13-2007, 06:01 PM

Is your account belongs to the administrators group? You will need
administrator priviledge to install and uninstall the software.

"tedc" wrote:

> I installed a Logitech wireless mouse (LX7) on a new Windows Home Premium PC.
> After repeated discussions, emails and downloads of Vista versions with
> Logitech, the supporting software will not install. They say a system
> problem. The software downloads and starts to install, but hangs up with
> Windows Installer "Preparing to install". Any thoughts?
>
> Also, I try to uninstall, but hangs as well. When try to delete the folder
> with the files, I get: Destination Folder Access Denied, "You need permission
> to perform this action".
>
> I check that the only user on the computer is adminstrator and that it has
> full control for the folder. Any thoughts on this as well?
>
> Ted
>
>

tedc

Guest
Posts: n/a

RE: Mouse software install problem

Posted: 06-13-2007, 06:38 PM

I have only one user on the computer and it is administrator.

"kuan wai" wrote:

> Is your account belongs to the administrators group? You will need
> administrator priviledge to install and uninstall the software.
>
> "tedc" wrote:
>
> > I installed a Logitech wireless mouse (LX7) on a new Windows Home Premium PC.
> > After repeated discussions, emails and downloads of Vista versions with
> > Logitech, the supporting software will not install. They say a system
> > problem. The software downloads and starts to install, but hangs up with
> > Windows Installer "Preparing to install". Any thoughts?
> >
> > Also, I try to uninstall, but hangs as well. When try to delete the folder
> > with the files, I get: Destination Folder Access Denied, "You need permission
> > to perform this action".
> >
> > I check that the only user on the computer is adminstrator and that it has
> > full control for the folder. Any thoughts on this as well?
> >
> > Ted
> >
> >

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