Re: mouse works for some users but not others

Posted: 07-14-2003, 03:24 AM
"David J. Byler" wrote:
>
> I am running Windows XP on an HP Pavilion 523. When
> first booted up the mouse seems to work fine. After the
> machine has been on for a while, and especially after
> going into and back out of hibernation, no pointer
> appears on the sign in screen. As the mouse is moved
> different icons on the screen are highlighted. If I log
> in on my son Ben's account the pointer shows up and if
> I "switch users", the pointer remains and the mouse works
> fine in my user. Then Ben can log off and the pointer
> remains. If Ben does not log in first, the mouse still
> highlights icons or buttons and the mouse buttons work
> but no pointer is visible. Any help would be
> appreciated. Thanks.
Is this a wireless mouse? What manufacturer? What model? More info would
assist in you receiving a correct answer.

Terry
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Re: mouse works for some users but not others
Posted: 07-14-2003, 07:52 PM
"David J. Byler" wrote:
>
> It is an HP mouse Model P8131. I believe it is a serial
> mouse (wired and not USB). I looked on the HP website and
> could not find anything that I thought was apllicable.
>
> >-----Original Message-----
> >I am running Windows XP on an HP Pavilion 523. When
> >first booted up the mouse seems to work fine. After the
> >machine has been on for a while, and especially after
> >going into and back out of hibernation, no pointer
> >appears on the sign in screen. As the mouse is moved
> >different icons on the screen are highlighted. If I log
> >in on my son Ben's account the pointer shows up and if
> >I "switch users", the pointer remains and the mouse
> works
> >fine in my user. Then Ben can log off and the pointer
> >remains. If Ben does not log in first, the mouse still
> >highlights icons or buttons and the mouse buttons work
> >but no pointer is visible. Any help would be
> >appreciated. Thanks.
> >.
> >
Have you tried updating the drivers? Have you tried a different mouse?

Terry
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