Movie Maker Problem Report-Crash

> Shar54 wrote:

> > I have SP2 installed and am running Windows XP Professional. Upon
> > opening Windows Movie Maker, I get an error window that says,
> > "Windows Movie Maker has encountered a problem and needs to close.
> > We're sorry for the inconvenience" I can choose to "DEBUG" by
> > clicking that button which I have done and then "SEND ERROR REPORT"
> > or "DON'T SEND" I have sent the error report at least a dozen times
> > with no reply.
> >
> > Details of problem is shown as:
> > Error Signature
> > AppName: moviemk.exe
> > ModVer: 6.5.2600.2180
> > AppVer: 2.0.3312.0
> > ModName: qedit.dll
> > OFFSET: 0001b2af
> >
> > To try to resolve this problem, I have gone up Windows Update to
> > ensure I have everything updated and it shows as everything being up
> > to date.
> >
> > Do I need to download a fresh Windows Movie Maker and from where if I
> > do?
> > I need HELP and am open to any suggestions?
> >
> > Thanks
> > Shar54

> =============================
> Maybe the following message will offer
> some ideas:
>
> Movie Maker always has to close
> http://tinyurl.com/fw76b
>
> Some users have reported problems
> after installing IE7. If this applies to your
> situation ...uninstalling IE7 may be worth
> a try.
>
> (927177) How to uninstall Internet Explorer 7
> http://support.microsoft.com/kb/927177/en-us
>
> --
>
> John Inzer
> MS Picture It! MVP
>
> Digital Image
> Highlights and FAQs
> http://tinyurl.com/aczzp
>
> Notice
> This is not tech support
> I am a volunteer
>
> Solutions that work for
> me may not work for you
>
> Proceed at your own risk
>
>
>

> Shar54 wrote:

> > I have SP2 installed and am running Windows XP Professional. Upon
> > opening Windows Movie Maker, I get an error window that says,
> > "Windows Movie Maker has encountered a problem and needs to close.
> > We're sorry for the inconvenience" I can choose to "DEBUG" by
> > clicking that button which I have done and then "SEND ERROR REPORT"
> > or "DON'T SEND" I have sent the error report at least a dozen times
> > with no reply.
> >
> > Details of problem is shown as:
> > Error Signature
> > AppName: moviemk.exe
> > ModVer: 6.5.2600.2180
> > AppVer: 2.0.3312.0
> > ModName: qedit.dll
> > OFFSET: 0001b2af
> >
> > To try to resolve this problem, I have gone up Windows Update to
> > ensure I have everything updated and it shows as everything being up
> > to date.
> >
> > Do I need to download a fresh Windows Movie Maker and from where if I
> > do?
> > I need HELP and am open to any suggestions?
> >
> > Thanks
> > Shar54

> =============================
> Maybe the following message will offer
> some ideas:
>
> Movie Maker always has to close
> http://tinyurl.com/fw76b
>
> Some users have reported problems
> after installing IE7. If this applies to your
> situation ...uninstalling IE7 may be worth
> a try.
>
> (927177) How to uninstall Internet Explorer 7
> http://support.microsoft.com/kb/927177/en-us
>
> --
>
> John Inzer
> MS Picture It! MVP
>
> Digital Image
> Highlights and FAQs
> http://tinyurl.com/aczzp
>
> Notice
> This is not tech support
> I am a volunteer
>
> Solutions that work for
> me may not work for you
>
> Proceed at your own risk
>
>
>

> Hi John:
>
> I reported that I had tried the temporarily renaming the directories
> of related programs and it didn't work.
>
> Another Alternative was to uninstall IE7. That did the trick!
> Something in IE7 just didn't like Movie Maker!
>
> THANK YOU!

> Shar54 wrote:

> > Hi John:
> >
> > I reported that I had tried the temporarily renaming the directories
> > of related programs and it didn't work.
> >
> > Another Alternative was to uninstall IE7. That did the trick!
> > Something in IE7 just didn't like Movie Maker!
> >
> > THANK YOU!

> =============================
> You're welcome.
>
> Thanks for the update.
>
>
> --
>
> John Inzer
> MS Picture It! MVP
>
> Digital Image
> Highlights and FAQs
> http://tinyurl.com/aczzp
>
> Notice
> This is not tech support
> I am a volunteer
>
> Solutions that work for
> me may not work for you
>
> Proceed at your own risk
>
>
>

> I also am having WMM crash. Mine happens when dropping a file into the
> timeline. The announcement comes saying, "WMM has encountered a
> problem and needs to close. We are sorry the inconvenience". I send
> the error report but get no response. I'm running XP MCE 05, SP2, and
> IE 6.