MS Search Protocol Host has stopped working...
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| Mills Architect |
> Once the Indexing function of Vista is complete, I find that if I have my
> Outlook2007 (OL) open for more than about 10-15 min, I get the message "MS
> Search Protocol Host has stopped working...". Once this happens, my
> e-mails will usually not be available. Also, Calendar, Contacts, etc.
> True, all you have to do is close out of OL and reopen. But it will be
> short time then The Message shows again. Before Vista and Office 2007, I
> did not have this problem. I'd like to mention that when I do not have The
> Message, the search functions work really well (i.e. OL, Explorer, etc).
>
> Following is generally what I have system-wise...
> SOFTWARE
> - Vista Ultimate x86 - MS Office 2007 Pro - MS Office Accounting
> - AutoCAD 2007 LT - Norton 360 - Live Messenger - MS Streets
> 2006 - Adobe Acrobat v8 - Adobe Photoshop Elements v5 - Family
> Treemaker 2006
> HARDWARE
> - MachSpeed MoBo - AMD 64 +3700 CPU - 2GB DDR 400 RAM
>
> I'm sure there are other specs I haven't mentioned. Hopefully the above
> helps. To the best of my knowlege, I have all updates, patches, etc. Also,
> when I install a new OS, I always reformat for a clean install.
>
> HELP. I'd like to be able to have my OL on all the time as I used to.
> Surely I'm not the only one with these symptoms. This is the only
> fly-in-the-ointment I've run across with Vista and Office 2007. Would love
> to get a fix for this too...
>
> DMills
| Russ Valentine [MVP-Outlook] |
> Since this appears to be an Outlook issue, you should also post in the
> outlook.general group. Several Instant Search issues are starting to
> appear there. Make sure you specify your settings for Instant Search and
> whether these were clean installs of Office and Vista or upgrades. Also
> post what you see in Outlook's Indexing Status... before you get the error
> message.
>
> --
> Russ Valentine
> [MVP-Outlook]
> "Mills Architect" <millsaia@comcast.net> wrote in message
> news:uxS$vQcbHHA.4656@TK2MSFTNGP03.phx.gbl...>> Once the Indexing function of Vista is complete, I find that if I have my>
>> Outlook2007 (OL) open for more than about 10-15 min, I get the message
>> "MS Search Protocol Host has stopped working...". Once this happens, my
>> e-mails will usually not be available. Also, Calendar, Contacts, etc.
>> True, all you have to do is close out of OL and reopen. But it will be
>> short time then The Message shows again. Before Vista and Office 2007, I
>> did not have this problem. I'd like to mention that when I do not have
>> The Message, the search functions work really well (i.e. OL, Explorer,
>> etc).
>>
>> Following is generally what I have system-wise...
>> SOFTWARE
>> - Vista Ultimate x86 - MS Office 2007 Pro - MS Office Accounting -
>> AutoCAD 2007 LT - Norton 360 - Live Messenger - MS Streets
>> 6 - Adobe Acrobat v8 - Adobe Photoshop Elements v5 - Family
>> Treemaker 2006
>> HARDWARE
>> - MachSpeed MoBo - AMD 64 +3700 CPU - 2GB DDR 400 RAM
>>
>> I'm sure there are other specs I haven't mentioned. Hopefully the above
>> helps. To the best of my knowlege, I have all updates, patches, etc.
>> Also, when I install a new OS, I always reformat for a clean install.
>>
>> HELP. I'd like to be able to have my OL on all the time as I used to.
>> Surely I'm not the only one with these symptoms. This is the only
>> fly-in-the-ointment I've run across with Vista and Office 2007. Would
>> love to get a fix for this too...
>>
>> DMills
| Mills Architect |
> Thanks for the advice and direction. The info I know right now...
>
> PDF notes (tried to attache screen shots but file too big) of times and
> settings...
> 1.) Page 1 - copy screen at 11:58 pm - Control Panel>Indexing
> Options>Modify - selected locations (MS Office Outlook (outlook.pst, Bus
> Contact Mgr) and Offline Files (default locations) - note that INDEXING IS
> COMPLETE at 144,335 items; I do not have the .pst files specified in the
> Modify button.
> 2.) Page 2 - copy screen at 12:16 am - open OL to get search options;
> using default search settings from install.
> 3.) Page 3 - copy screen at 12:18 am - note that "MS Search Protocol Host
> has stopped working..." error message appeared. [2] minutes after opening
> OL. Barely [15] minutes after indexing showed being complete.
> 4.) Page 4 - copy screen at 12:22 am - note settings of OL com add-ins;
> Windows Search e-mail indexer is checked (cannot turn off it seems).
>
> Software install notes...
> 1.) Vista Ultimate x86, Upgrade version - installed using method that
> installs not activated, then formats C: drive, then "upgrade" to Vista
> Ultimate x86. This is as clean as I could figure. I have WinXP Pro, have
> installed and upgraded from that also. Just trying to get as clean an
> install as possible.
> 2.) MS Office 2007 Pro - Have downloaded from MS purchase on line. Doing
> clean, full install, not upgrade.
>
> By the way, I have installed a trial of OneNote2007 (OneNote) for a bit.
> While OneNote is open, and Outlook2007 (OL) closed, the same Phenomenon
> ("MS Search Protocol Host has stopped working...") occurs.
> So I don't think it is exclusively OL. The Phenomenon does not occur when
> OneNote and/or OL are closed. It does not occur when any other
> applications (i.e. Office (not including OL or OneNote) or any others) are
> open.
>
> I am not a programmer, however, I've dealt with "funny acting" programs in
> the past (esp in beta testing). Anyway, the similarity between OL and
> OneNote is that as long as they are open, the file size tends to be
> dynamic, changing all the time. Is it that Search and Indexing want to
> have files that are not continually changing in size, or character, or
> whatever? If that's the case, surely there's a way to keep that phenom
> from happening. Didn't happen in WinXP or Office2003 (that I'm aware of
> anyway). Maybe this'll help. Again, I can't be the only one this happens
> to. :=(
>
> Sorry to be so wordy. Posting this also to the outlook.general group.
> Thanks for any and all help.
>
> DMills
>
> "Russ Valentine [MVP-Outlook]" <russval@gmail.com> wrote in message
> news:20802125-6273-4800-B47E-A29A6B9EFD2F@microsoft.com...>> Since this appears to be an Outlook issue, you should also post in the>
>> outlook.general group. Several Instant Search issues are starting to
>> appear there. Make sure you specify your settings for Instant Search and
>> whether these were clean installs of Office and Vista or upgrades. Also
>> post what you see in Outlook's Indexing Status... before you get the
>> error message.
>>
>> --
>> Russ Valentine
>> [MVP-Outlook]
>> "Mills Architect" <millsaia@comcast.net> wrote in message
>> news:uxS$vQcbHHA.4656@TK2MSFTNGP03.phx.gbl...>>> Once the Indexing function of Vista is complete, I find that if I have>>
>>> my Outlook2007 (OL) open for more than about 10-15 min, I get the
>>> message "MS Search Protocol Host has stopped working...". Once this
>>> happens, my e-mails will usually not be available. Also, Calendar,
>>> Contacts, etc. True, all you have to do is close out of OL and reopen.
>>> But it will be short time then The Message shows again. Before Vista and
>>> Office 2007, I did not have this problem. I'd like to mention that when
>>> I do not have The Message, the search functions work really well (i.e.
>>> OL, Explorer, etc).
>>>
>>> Following is generally what I have system-wise...
>>> SOFTWARE
>>> - Vista Ultimate x86 - MS Office 2007 Pro - MS Office Accounting -
>>> AutoCAD 2007 LT - Norton 360 - Live Messenger - MS Streets
>>> - Adobe Acrobat v8 - Adobe Photoshop Elements v5 - Family
>>> Treemaker 2006
>>> HARDWARE
>>> - MachSpeed MoBo - AMD 64 +3700 CPU - 2GB DDR 400 RAM
>>>
>>> I'm sure there are other specs I haven't mentioned. Hopefully the above
>>> helps. To the best of my knowlege, I have all updates, patches, etc.
>>> Also, when I install a new OS, I always reformat for a clean install.
>>>
>>> HELP. I'd like to be able to have my OL on all the time as I used to.
>>> Surely I'm not the only one with these symptoms. This is the only
>>> fly-in-the-ointment I've run across with Vista and Office 2007. Would
>>> love to get a fix for this too...
>>>
>>> DMills
| Dave Wood [MS] |
> Hi there,
>
> Could you take a look in Control Panel -> System and Maintenance ->
> Problem Reports and Solutions and then go to View Problem History? Are
> there any problem listed there for "MS Search Protocol Host" or similar?
> If so we might be able to do some investigation ...
>
> Dave Wood
>
>
> "Mills Architect" <millsaia@comcast.net> wrote in message
> news:%23bdRTMqbHHA.4632@TK2MSFTNGP03.phx.gbl...>> Thanks for the advice and direction. The info I know right now...>
>>
>> PDF notes (tried to attache screen shots but file too big) of times and
>> settings...
>> 1.) Page 1 - copy screen at 11:58 pm - Control Panel>Indexing
>> Options>Modify - selected locations (MS Office Outlook (outlook.pst, Bus
>> Contact Mgr) and Offline Files (default locations) - note that INDEXING
>> IS COMPLETE at 144,335 items; I do not have the .pst files specified in
>> the Modify button.
>> 2.) Page 2 - copy screen at 12:16 am - open OL to get search options;
>> using default search settings from install.
>> 3.) Page 3 - copy screen at 12:18 am - note that "MS Search Protocol Host
>> has stopped working..." error message appeared. [2] minutes after opening
>> OL. Barely [15] minutes after indexing showed being complete.
>> 4.) Page 4 - copy screen at 12:22 am - note settings of OL com add-ins;
>> Windows Search e-mail indexer is checked (cannot turn off it seems).
>>
>> Software install notes...
>> 1.) Vista Ultimate x86, Upgrade version - installed using method that
>> installs not activated, then formats C: drive, then "upgrade" to Vista
>> Ultimate x86. This is as clean as I could figure. I have WinXP Pro, have
>> installed and upgraded from that also. Just trying to get as clean an
>> install as possible.
>> 2.) MS Office 2007 Pro - Have downloaded from MS purchase on line. Doing
>> clean, full install, not upgrade.
>>
>> By the way, I have installed a trial of OneNote2007 (OneNote) for a bit.
>> While OneNote is open, and Outlook2007 (OL) closed, the same Phenomenon
>> ("MS Search Protocol Host has stopped working...") occurs.
>> So I don't think it is exclusively OL. The Phenomenon does not occur when
>> OneNote and/or OL are closed. It does not occur when any other
>> applications (i.e. Office (not including OL or OneNote) or any others)
>> are open.
>>
>> I am not a programmer, however, I've dealt with "funny acting" programs
>> in the past (esp in beta testing). Anyway, the similarity between OL and
>> OneNote is that as long as they are open, the file size tends to be
>> dynamic, changing all the time. Is it that Search and Indexing want to
>> have files that are not continually changing in size, or character, or
>> whatever? If that's the case, surely there's a way to keep that phenom
>> from happening. Didn't happen in WinXP or Office2003 (that I'm aware of
>> anyway). Maybe this'll help. Again, I can't be the only one this happens
>> to. :=(
>>
>> Sorry to be so wordy. Posting this also to the outlook.general group.
>> Thanks for any and all help.
>>
>> DMills
>>
>> "Russ Valentine [MVP-Outlook]" <russval@gmail.com> wrote in message
>> news:20802125-6273-4800-B47E-A29A6B9EFD2F@microsoft.com...>>> Since this appears to be an Outlook issue, you should also post in the>>
>>> outlook.general group. Several Instant Search issues are starting to
>>> appear there. Make sure you specify your settings for Instant Search and
>>> whether these were clean installs of Office and Vista or upgrades. Also
>>> post what you see in Outlook's Indexing Status... before you get the
>>> error message.
>>>
>>> --
>>> Russ Valentine
>>> [MVP-Outlook]
>>> "Mills Architect" <millsaia@comcast.net> wrote in message
>>> news:uxS$vQcbHHA.4656@TK2MSFTNGP03.phx.gbl...
>>>> Once the Indexing function of Vista is complete, I find that if I have
>>>> my Outlook2007 (OL) open for more than about 10-15 min, I get the
>>>> message "MS Search Protocol Host has stopped working...". Once this
>>>> happens, my e-mails will usually not be available. Also, Calendar,
>>>> Contacts, etc. True, all you have to do is close out of OL and reopen.
>>>> But it will be short time then The Message shows again. Before Vista
>>>> and Office 2007, I did not have this problem. I'd like to mention that
>>>> when I do not have The Message, the search functions work really well
>>>> (i.e. OL, Explorer, etc).
>>>>
>>>> Following is generally what I have system-wise...
>>>> SOFTWARE
>>>> - Vista Ultimate x86 - MS Office 2007 Pro - MS Office
>>>> Accounting - AutoCAD 2007 LT - Norton 360 - Live Messenger -
>>>> MS Streets - Adobe Acrobat v8 - Adobe Photoshop Elements v5 -
>>>> Family Treemaker 2006
>>>> HARDWARE
>>>> - MachSpeed MoBo - AMD 64 +3700 CPU - 2GB DDR 400 RAM
>>>>
>>>> I'm sure there are other specs I haven't mentioned. Hopefully the above
>>>> helps. To the best of my knowlege, I have all updates, patches, etc.
>>>> Also, when I install a new OS, I always reformat for a clean install.
>>>>
>>>> HELP. I'd like to be able to have my OL on all the time as I used to.
>>>> Surely I'm not the only one with these symptoms. This is the only
>>>> fly-in-the-ointment I've run across with Vista and Office 2007. Would
>>>> love to get a fix for this too...
>>>>
>>>> DMills
>>>
| Russ Valentine [MVP-Outlook] |
> Note: You can only access these dialogs if you use Vista's new view of
> Control Panel, which nearly all Outlook users had to abandon long ago. It
> hides access to the Mail configuration dialog we need to be able to keep
> Outlook functioning.
> --
> Russ Valentine
> [MVP-Outlook]
> "Dave Wood [MS]" <davewood@online.microsoft.com> wrote in message
> news:eV8ec98bHHA.5044@TK2MSFTNGP05.phx.gbl...>> Hi there,>
>>
>> Could you take a look in Control Panel -> System and Maintenance ->
>> Problem Reports and Solutions and then go to View Problem History? Are
>> there any problem listed there for "MS Search Protocol Host" or similar?
>> If so we might be able to do some investigation ...
>>
>> Dave Wood
>>
>>
>> "Mills Architect" <millsaia@comcast.net> wrote in message
>> news:%23bdRTMqbHHA.4632@TK2MSFTNGP03.phx.gbl...>>> Thanks for the advice and direction. The info I know right now...>>
>>>
>>> PDF notes (tried to attache screen shots but file too big) of times and
>>> settings...
>>> 1.) Page 1 - copy screen at 11:58 pm - Control Panel>Indexing
>>> Options>Modify - selected locations (MS Office Outlook (outlook.pst, Bus
>>> Contact Mgr) and Offline Files (default locations) - note that INDEXING
>>> IS COMPLETE at 144,335 items; I do not have the .pst files specified in
>>> the Modify button.
>>> 2.) Page 2 - copy screen at 12:16 am - open OL to get search options;
>>> using default search settings from install.
>>> 3.) Page 3 - copy screen at 12:18 am - note that "MS Search Protocol
>>> Host has stopped working..." error message appeared. [2] minutes after
>>> opening OL. Barely [15] minutes after indexing showed being complete.
>>> 4.) Page 4 - copy screen at 12:22 am - note settings of OL com add-ins;
>>> Windows Search e-mail indexer is checked (cannot turn off it seems).
>>>
>>> Software install notes...
>>> 1.) Vista Ultimate x86, Upgrade version - installed using method that
>>> installs not activated, then formats C: drive, then "upgrade" to Vista
>>> Ultimate x86. This is as clean as I could figure. I have WinXP Pro, have
>>> installed and upgraded from that also. Just trying to get as clean an
>>> install as possible.
>>> 2.) MS Office 2007 Pro - Have downloaded from MS purchase on line. Doing
>>> clean, full install, not upgrade.
>>>
>>> By the way, I have installed a trial of OneNote2007 (OneNote) for a bit.
>>> While OneNote is open, and Outlook2007 (OL) closed, the same Phenomenon
>>> ("MS Search Protocol Host has stopped working...") occurs.
>>> So I don't think it is exclusively OL. The Phenomenon does not occur
>>> when OneNote and/or OL are closed. It does not occur when any other
>>> applications (i.e. Office (not including OL or OneNote) or any others)
>>> are open.
>>>
>>> I am not a programmer, however, I've dealt with "funny acting" programs
>>> in the past (esp in beta testing). Anyway, the similarity between OL and
>>> OneNote is that as long as they are open, the file size tends to be
>>> dynamic, changing all the time. Is it that Search and Indexing want to
>>> have files that are not continually changing in size, or character, or
>>> whatever? If that's the case, surely there's a way to keep that phenom
>>> from happening. Didn't happen in WinXP or Office2003 (that I'm aware of
>>> anyway). Maybe this'll help. Again, I can't be the only one this happens
>>> to. :=(
>>>
>>> Sorry to be so wordy. Posting this also to the outlook.general group.
>>> Thanks for any and all help.
>>>
>>> DMills
>>>
>>> "Russ Valentine [MVP-Outlook]" <russval@gmail.com> wrote in message
>>> news:20802125-6273-4800-B47E-A29A6B9EFD2F@microsoft.com...
>>>> Since this appears to be an Outlook issue, you should also post in the
>>>> outlook.general group. Several Instant Search issues are starting to
>>>> appear there. Make sure you specify your settings for Instant Search
>>>> and whether these were clean installs of Office and Vista or upgrades.
>>>> Also post what you see in Outlook's Indexing Status... before you get
>>>> the error message.
>>>>
>>>> --
>>>> Russ Valentine
>>>> [MVP-Outlook]
>>>> "Mills Architect" <millsaia@comcast.net> wrote in message
>>>> news:uxS$vQcbHHA.4656@TK2MSFTNGP03.phx.gbl...
>>>>> Once the Indexing function of Vista is complete, I find that if I have
>>>>> my Outlook2007 (OL) open for more than about 10-15 min, I get the
>>>>> message "MS Search Protocol Host has stopped working...". Once this
>>>>> happens, my e-mails will usually not be available. Also, Calendar,
>>>>> Contacts, etc. True, all you have to do is close out of OL and reopen.
>>>>> But it will be short time then The Message shows again. Before Vista
>>>>> and Office 2007, I did not have this problem. I'd like to mention that
>>>>> when I do not have The Message, the search functions work really well
>>>>> (i.e. OL, Explorer, etc).
>>>>>
>>>>> Following is generally what I have system-wise...
>>>>> SOFTWARE
>>>>> - Vista Ultimate x86 - MS Office 2007 Pro - MS Office
>>>>> Accounting - AutoCAD 2007 LT - Norton 360 - Live Messenger -
>>>>> MS Streets - Adobe Acrobat v8 - Adobe Photoshop Elements v5 -
>>>>> Family Treemaker 2006
>>>>> HARDWARE
>>>>> - MachSpeed MoBo - AMD 64 +3700 CPU - 2GB DDR 400 RAM
>>>>>
>>>>> I'm sure there are other specs I haven't mentioned. Hopefully the
>>>>> above helps. To the best of my knowlege, I have all updates, patches,
>>>>> etc. Also, when I install a new OS, I always reformat for a clean
>>>>> install.
>>>>>
>>>>> HELP. I'd like to be able to have my OL on all the time as I used to.
>>>>> Surely I'm not the only one with these symptoms. This is the only
>>>>> fly-in-the-ointment I've run across with Vista and Office 2007. Would
>>>>> love to get a fix for this too...
>>>>>
>>>>> DMills
>>>>
>>>
| Dave Wood [MS] |
> Hi there,
>
> Could you take a look in Control Panel -> System and Maintenance ->
> Problem Reports and Solutions and then go to View Problem History? Are
> there any problem listed there for "MS Search Protocol Host" or similar?
> If so we might be able to do some investigation ...
>
> Dave Wood
>
>
> "Mills Architect" <millsaia@comcast.net> wrote in message
> news:%23bdRTMqbHHA.4632@TK2MSFTNGP03.phx.gbl...>> Thanks for the advice and direction. The info I know right now...>
>>
>> PDF notes (tried to attache screen shots but file too big) of times and
>> settings...
>> 1.) Page 1 - copy screen at 11:58 pm - Control Panel>Indexing
>> Options>Modify - selected locations (MS Office Outlook (outlook.pst, Bus
>> Contact Mgr) and Offline Files (default locations) - note that INDEXING
>> IS COMPLETE at 144,335 items; I do not have the .pst files specified in
>> the Modify button.
>> 2.) Page 2 - copy screen at 12:16 am - open OL to get search options;
>> using default search settings from install.
>> 3.) Page 3 - copy screen at 12:18 am - note that "MS Search Protocol Host
>> has stopped working..." error message appeared. [2] minutes after opening
>> OL. Barely [15] minutes after indexing showed being complete.
>> 4.) Page 4 - copy screen at 12:22 am - note settings of OL com add-ins;
>> Windows Search e-mail indexer is checked (cannot turn off it seems).
>>
>> Software install notes...
>> 1.) Vista Ultimate x86, Upgrade version - installed using method that
>> installs not activated, then formats C: drive, then "upgrade" to Vista
>> Ultimate x86. This is as clean as I could figure. I have WinXP Pro, have
>> installed and upgraded from that also. Just trying to get as clean an
>> install as possible.
>> 2.) MS Office 2007 Pro - Have downloaded from MS purchase on line. Doing
>> clean, full install, not upgrade.
>>
>> By the way, I have installed a trial of OneNote2007 (OneNote) for a bit.
>> While OneNote is open, and Outlook2007 (OL) closed, the same Phenomenon
>> ("MS Search Protocol Host has stopped working...") occurs.
>> So I don't think it is exclusively OL. The Phenomenon does not occur when
>> OneNote and/or OL are closed. It does not occur when any other
>> applications (i.e. Office (not including OL or OneNote) or any others)
>> are open.
>>
>> I am not a programmer, however, I've dealt with "funny acting" programs
>> in the past (esp in beta testing). Anyway, the similarity between OL and
>> OneNote is that as long as they are open, the file size tends to be
>> dynamic, changing all the time. Is it that Search and Indexing want to
>> have files that are not continually changing in size, or character, or
>> whatever? If that's the case, surely there's a way to keep that phenom
>> from happening. Didn't happen in WinXP or Office2003 (that I'm aware of
>> anyway). Maybe this'll help. Again, I can't be the only one this happens
>> to. :=(
>>
>> Sorry to be so wordy. Posting this also to the outlook.general group.
>> Thanks for any and all help.
>>
>> DMills
>>
>> "Russ Valentine [MVP-Outlook]" <russval@gmail.com> wrote in message
>> news:20802125-6273-4800-B47E-A29A6B9EFD2F@microsoft.com...>>> Since this appears to be an Outlook issue, you should also post in the>>
>>> outlook.general group. Several Instant Search issues are starting to
>>> appear there. Make sure you specify your settings for Instant Search and
>>> whether these were clean installs of Office and Vista or upgrades. Also
>>> post what you see in Outlook's Indexing Status... before you get the
>>> error message.
>>>
>>> --
>>> Russ Valentine
>>> [MVP-Outlook]
>>> "Mills Architect" <millsaia@comcast.net> wrote in message
>>> news:uxS$vQcbHHA.4656@TK2MSFTNGP03.phx.gbl...
>>>> Once the Indexing function of Vista is complete, I find that if I have
>>>> my Outlook2007 (OL) open for more than about 10-15 min, I get the
>>>> message "MS Search Protocol Host has stopped working...". Once this
>>>> happens, my e-mails will usually not be available. Also, Calendar,
>>>> Contacts, etc. True, all you have to do is close out of OL and reopen.
>>>> But it will be short time then The Message shows again. Before Vista
>>>> and Office 2007, I did not have this problem. I'd like to mention that
>>>> when I do not have The Message, the search functions work really well
>>>> (i.e. OL, Explorer, etc).
>>>>
>>>> Following is generally what I have system-wise...
>>>> SOFTWARE
>>>> - Vista Ultimate x86 - MS Office 2007 Pro - MS Office
>>>> Accounting - AutoCAD 2007 LT - Norton 360 - Live Messenger -
>>>> MS Streets - Adobe Acrobat v8 - Adobe Photoshop Elements v5 -
>>>> Family Treemaker 2006
>>>> HARDWARE
>>>> - MachSpeed MoBo - AMD 64 +3700 CPU - 2GB DDR 400 RAM
>>>>
>>>> I'm sure there are other specs I haven't mentioned. Hopefully the above
>>>> helps. To the best of my knowlege, I have all updates, patches, etc.
>>>> Also, when I install a new OS, I always reformat for a clean install.
>>>>
>>>> HELP. I'd like to be able to have my OL on all the time as I used to.
>>>> Surely I'm not the only one with these symptoms. This is the only
>>>> fly-in-the-ointment I've run across with Vista and Office 2007. Would
>>>> love to get a fix for this too...
>>>>
>>>> DMills
>>>
| Mills Architect |
> OK. Have looked at problem reports. Between 2-28-07 and today (3-27-07),
> there have been [297] Search Protocol Stopped Working reports. Most, not
> all, have been sent to MS. Of interest, in that time, OL2007 has dumped
> [15] times.
>
> Do i need to gather reports and send the whole bunch? Thanks for your
> help, and interest...
>
> DMills
>
>
>
>
> "Dave Wood [MS]" <davewood@online.microsoft.com> wrote in message
> news:eV8ec98bHHA.5044@TK2MSFTNGP05.phx.gbl...>> Hi there,>
>>
>> Could you take a look in Control Panel -> System and Maintenance ->
>> Problem Reports and Solutions and then go to View Problem History? Are
>> there any problem listed there for "MS Search Protocol Host" or similar?
>> If so we might be able to do some investigation ...
>>
>> Dave Wood
>>
>>
>> "Mills Architect" <millsaia@comcast.net> wrote in message
>> news:%23bdRTMqbHHA.4632@TK2MSFTNGP03.phx.gbl...>>> Thanks for the advice and direction. The info I know right now...>>
>>>
>>> PDF notes (tried to attache screen shots but file too big) of times and
>>> settings...
>>> 1.) Page 1 - copy screen at 11:58 pm - Control Panel>Indexing
>>> Options>Modify - selected locations (MS Office Outlook (outlook.pst, Bus
>>> Contact Mgr) and Offline Files (default locations) - note that INDEXING
>>> IS COMPLETE at 144,335 items; I do not have the .pst files specified in
>>> the Modify button.
>>> 2.) Page 2 - copy screen at 12:16 am - open OL to get search options;
>>> using default search settings from install.
>>> 3.) Page 3 - copy screen at 12:18 am - note that "MS Search Protocol
>>> Host has stopped working..." error message appeared. [2] minutes after
>>> opening OL. Barely [15] minutes after indexing showed being complete.
>>> 4.) Page 4 - copy screen at 12:22 am - note settings of OL com add-ins;
>>> Windows Search e-mail indexer is checked (cannot turn off it seems).
>>>
>>> Software install notes...
>>> 1.) Vista Ultimate x86, Upgrade version - installed using method that
>>> installs not activated, then formats C: drive, then "upgrade" to Vista
>>> Ultimate x86. This is as clean as I could figure. I have WinXP Pro, have
>>> installed and upgraded from that also. Just trying to get as clean an
>>> install as possible.
>>> 2.) MS Office 2007 Pro - Have downloaded from MS purchase on line. Doing
>>> clean, full install, not upgrade.
>>>
>>> By the way, I have installed a trial of OneNote2007 (OneNote) for a bit.
>>> While OneNote is open, and Outlook2007 (OL) closed, the same Phenomenon
>>> ("MS Search Protocol Host has stopped working...") occurs.
>>> So I don't think it is exclusively OL. The Phenomenon does not occur
>>> when OneNote and/or OL are closed. It does not occur when any other
>>> applications (i.e. Office (not including OL or OneNote) or any others)
>>> are open.
>>>
>>> I am not a programmer, however, I've dealt with "funny acting" programs
>>> in the past (esp in beta testing). Anyway, the similarity between OL and
>>> OneNote is that as long as they are open, the file size tends to be
>>> dynamic, changing all the time. Is it that Search and Indexing want to
>>> have files that are not continually changing in size, or character, or
>>> whatever? If that's the case, surely there's a way to keep that phenom
>>> from happening. Didn't happen in WinXP or Office2003 (that I'm aware of
>>> anyway). Maybe this'll help. Again, I can't be the only one this happens
>>> to. :=(
>>>
>>> Sorry to be so wordy. Posting this also to the outlook.general group.
>>> Thanks for any and all help.
>>>
>>> DMills
>>>
>>> "Russ Valentine [MVP-Outlook]" <russval@gmail.com> wrote in message
>>> news:20802125-6273-4800-B47E-A29A6B9EFD2F@microsoft.com...
>>>> Since this appears to be an Outlook issue, you should also post in the
>>>> outlook.general group. Several Instant Search issues are starting to
>>>> appear there. Make sure you specify your settings for Instant Search
>>>> and whether these were clean installs of Office and Vista or upgrades.
>>>> Also post what you see in Outlook's Indexing Status... before you get
>>>> the error message.
>>>>
>>>> --
>>>> Russ Valentine
>>>> [MVP-Outlook]
>>>> "Mills Architect" <millsaia@comcast.net> wrote in message
>>>> news:uxS$vQcbHHA.4656@TK2MSFTNGP03.phx.gbl...
>>>>> Once the Indexing function of Vista is complete, I find that if I have
>>>>> my Outlook2007 (OL) open for more than about 10-15 min, I get the
>>>>> message "MS Search Protocol Host has stopped working...". Once this
>>>>> happens, my e-mails will usually not be available. Also, Calendar,
>>>>> Contacts, etc. True, all you have to do is close out of OL and reopen.
>>>>> But it will be short time then The Message shows again. Before Vista
>>>>> and Office 2007, I did not have this problem. I'd like to mention that
>>>>> when I do not have The Message, the search functions work really well
>>>>> (i.e. OL, Explorer, etc).
>>>>>
>>>>> Following is generally what I have system-wise...
>>>>> SOFTWARE
>>>>> - Vista Ultimate x86 - MS Office 2007 Pro - MS Office
>>>>> Accounting - AutoCAD 2007 LT - Norton 360 - Live Messenger -
>>>>> MS Streets - Adobe Acrobat v8 - Adobe Photoshop Elements v5 -
>>>>> Family Treemaker 2006
>>>>> HARDWARE
>>>>> - MachSpeed MoBo - AMD 64 +3700 CPU - 2GB DDR 400 RAM
>>>>>
>>>>> I'm sure there are other specs I haven't mentioned. Hopefully the
>>>>> above helps. To the best of my knowlege, I have all updates, patches,
>>>>> etc. Also, when I install a new OS, I always reformat for a clean
>>>>> install.
>>>>>
>>>>> HELP. I'd like to be able to have my OL on all the time as I used to.
>>>>> Surely I'm not the only one with these symptoms. This is the only
>>>>> fly-in-the-ointment I've run across with Vista and Office 2007. Would
>>>>> love to get a fix for this too...
>>>>>
>>>>> DMills
>>>>
>>>
| Dave Wood [MS] |
> Excellent! Now what I need is the Bucket ID for the SearchProtocolHost
> crashes. This is one of the fields listed when you double-click on a
> problem report entry. It may be that it's the same value for every crash
> or there may be a few different ones.
>
> You can either post the ID(s) or send to me at davewood@microsoft.com.
> Then {hopefully} I can look up your problem report in our database and
> debug it ...
>
> Dave
>
> "Mills Architect" <millsaia@comcast.net> wrote in message
> news:%23Sld6sLcHHA.4260@TK2MSFTNGP02.phx.gbl...>> OK. Have looked at problem reports. Between 2-28-07 and today (3-27-07),>
>> there have been [297] Search Protocol Stopped Working reports. Most, not
>> all, have been sent to MS. Of interest, in that time, OL2007 has dumped
>> [15] times.
>>
>> Do i need to gather reports and send the whole bunch? Thanks for your
>> help, and interest...
>>
>> DMills
>>
>>
>>
>>
>> "Dave Wood [MS]" <davewood@online.microsoft.com> wrote in message
>> news:eV8ec98bHHA.5044@TK2MSFTNGP05.phx.gbl...>>> Hi there,>>
>>>
>>> Could you take a look in Control Panel -> System and Maintenance ->
>>> Problem Reports and Solutions and then go to View Problem History? Are
>>> there any problem listed there for "MS Search Protocol Host" or similar?
>>> If so we might be able to do some investigation ...
>>>
>>> Dave Wood
>>>
>>>
>>> "Mills Architect" <millsaia@comcast.net> wrote in message
>>> news:%23bdRTMqbHHA.4632@TK2MSFTNGP03.phx.gbl...
>>>> Thanks for the advice and direction. The info I know right now...
>>>>
>>>> PDF notes (tried to attache screen shots but file too big) of times and
>>>> settings...
>>>> 1.) Page 1 - copy screen at 11:58 pm - Control Panel>Indexing
>>>> Options>Modify - selected locations (MS Office Outlook (outlook.pst,
>>>> Bus Contact Mgr) and Offline Files (default locations) - note that
>>>> INDEXING IS COMPLETE at 144,335 items; I do not have the .pst files
>>>> specified in the Modify button.
>>>> 2.) Page 2 - copy screen at 12:16 am - open OL to get search options;
>>>> using default search settings from install.
>>>> 3.) Page 3 - copy screen at 12:18 am - note that "MS Search Protocol
>>>> Host has stopped working..." error message appeared. [2] minutes after
>>>> opening OL. Barely [15] minutes after indexing showed being complete.
>>>> 4.) Page 4 - copy screen at 12:22 am - note settings of OL com add-ins;
>>>> Windows Search e-mail indexer is checked (cannot turn off it seems).
>>>>
>>>> Software install notes...
>>>> 1.) Vista Ultimate x86, Upgrade version - installed using method that
>>>> installs not activated, then formats C: drive, then "upgrade" to Vista
>>>> Ultimate x86. This is as clean as I could figure. I have WinXP Pro,
>>>> have installed and upgraded from that also. Just trying to get as clean
>>>> an install as possible.
>>>> 2.) MS Office 2007 Pro - Have downloaded from MS purchase on line.
>>>> Doing clean, full install, not upgrade.
>>>>
>>>> By the way, I have installed a trial of OneNote2007 (OneNote) for a
>>>> bit. While OneNote is open, and Outlook2007 (OL) closed, the same
>>>> Phenomenon ("MS Search Protocol Host has stopped working...") occurs.
>>>> So I don't think it is exclusively OL. The Phenomenon does not occur
>>>> when OneNote and/or OL are closed. It does not occur when any other
>>>> applications (i.e. Office (not including OL or OneNote) or any others)
>>>> are open.
>>>>
>>>> I am not a programmer, however, I've dealt with "funny acting" programs
>>>> in the past (esp in beta testing). Anyway, the similarity between OL
>>>> and OneNote is that as long as they are open, the file size tends to be
>>>> dynamic, changing all the time. Is it that Search and Indexing want to
>>>> have files that are not continually changing in size, or character, or
>>>> whatever? If that's the case, surely there's a way to keep that phenom
>>>> from happening. Didn't happen in WinXP or Office2003 (that I'm aware of
>>>> anyway). Maybe this'll help. Again, I can't be the only one this
>>>> happens to. :=(
>>>>
>>>> Sorry to be so wordy. Posting this also to the outlook.general group.
>>>> Thanks for any and all help.
>>>>
>>>> DMills
>>>>
>>>> "Russ Valentine [MVP-Outlook]" <russval@gmail.com> wrote in message
>>>> news:20802125-6273-4800-B47E-A29A6B9EFD2F@microsoft.com...
>>>>> Since this appears to be an Outlook issue, you should also post in the
>>>>> outlook.general group. Several Instant Search issues are starting to
>>>>> appear there. Make sure you specify your settings for Instant Search
>>>>> and whether these were clean installs of Office and Vista or upgrades.
>>>>> Also post what you see in Outlook's Indexing Status... before you get
>>>>> the error message.
>>>>>
>>>>> --
>>>>> Russ Valentine
>>>>> [MVP-Outlook]
>>>>> "Mills Architect" <millsaia@comcast.net> wrote in message
>>>>> news:uxS$vQcbHHA.4656@TK2MSFTNGP03.phx.gbl...
>>>>>> Once the Indexing function of Vista is complete, I find that if I
>>>>>> have my Outlook2007 (OL) open for more than about 10-15 min, I get
>>>>>> the message "MS Search Protocol Host has stopped working...". Once
>>>>>> this happens, my e-mails will usually not be available. Also,
>>>>>> Calendar, Contacts, etc. True, all you have to do is close out of OL
>>>>>> and reopen. But it will be short time then The Message shows again.
>>>>>> Before Vista and Office 2007, I did not have this problem. I'd like
>>>>>> to mention that when I do not have The Message, the search functions
>>>>>> work really well (i.e. OL, Explorer, etc).
>>>>>>
>>>>>> Following is generally what I have system-wise...
>>>>>> SOFTWARE
>>>>>> - Vista Ultimate x86 - MS Office 2007 Pro - MS Office
>>>>>> Accounting - AutoCAD 2007 LT - Norton 360 - Live Messenger -
>>>>>> MS Streets - Adobe Acrobat v8 - Adobe Photoshop Elements v5 -
>>>>>> Family Treemaker 2006
>>>>>> HARDWARE
>>>>>> - MachSpeed MoBo - AMD 64 +3700 CPU - 2GB DDR 400 RAM
>>>>>>
>>>>>> I'm sure there are other specs I haven't mentioned. Hopefully the
>>>>>> above helps. To the best of my knowlege, I have all updates, patches,
>>>>>> etc. Also, when I install a new OS, I always reformat for a clean
>>>>>> install.
>>>>>>
>>>>>> HELP. I'd like to be able to have my OL on all the time as I used to.
>>>>>> Surely I'm not the only one with these symptoms. This is the only
>>>>>> fly-in-the-ointment I've run across with Vista and Office 2007. Would
>>>>>> love to get a fix for this too...
>>>>>>
>>>>>> DMills
>>>>>
>>>>
>>>
| Mills Architect |
> Sent you e-mail with pdf attachment of the Bucket ID and other info. There
> are two Bucket IDs associated with the Search Host thing: 14667760 (most
> prevelent) and 11640871. As of this writting (28Mar07, 2:12pm EST), there
> are now [314] "MS Search Protocol Host" problems, and now [19] "MS
> Outlook" problems noted. The OL problems seem to have varied Bucket IDs.
> But the Search Host probelms are predominently 14667760. How can I help???
>
> DMills
>
>
> "Dave Wood [MS]" <davewood@online.microsoft.com> wrote in message
> news:OnprxEOcHHA.2300@TK2MSFTNGP06.phx.gbl...>> Excellent! Now what I need is the Bucket ID for the SearchProtocolHost>
>> crashes. This is one of the fields listed when you double-click on a
>> problem report entry. It may be that it's the same value for every crash
>> or there may be a few different ones.
>>
>> You can either post the ID(s) or send to me at davewood@microsoft.com.
>> Then {hopefully} I can look up your problem report in our database and
>> debug it ...
>>
>> Dave
>>
>> "Mills Architect" <millsaia@comcast.net> wrote in message
>> news:%23Sld6sLcHHA.4260@TK2MSFTNGP02.phx.gbl...>>> OK. Have looked at problem reports. Between 2-28-07 and today (3-27-07),>>
>>> there have been [297] Search Protocol Stopped Working reports. Most, not
>>> all, have been sent to MS. Of interest, in that time, OL2007 has dumped
>>> [15] times.
>>>
>>> Do i need to gather reports and send the whole bunch? Thanks for your
>>> help, and interest...
>>>
>>> DMills
>>>
>>>
>>>
>>>
>>> "Dave Wood [MS]" <davewood@online.microsoft.com> wrote in message
>>> news:eV8ec98bHHA.5044@TK2MSFTNGP05.phx.gbl...
>>>> Hi there,
>>>>
>>>> Could you take a look in Control Panel -> System and Maintenance ->
>>>> Problem Reports and Solutions and then go to View Problem History? Are
>>>> there any problem listed there for "MS Search Protocol Host" or
>>>> similar? If so we might be able to do some investigation ...
>>>>
>>>> Dave Wood
>>>>
>>>>
>>>> "Mills Architect" <millsaia@comcast.net> wrote in message
>>>> news:%23bdRTMqbHHA.4632@TK2MSFTNGP03.phx.gbl...
>>>>> Thanks for the advice and direction. The info I know right now...
>>>>>
>>>>> PDF notes (tried to attache screen shots but file too big) of times
>>>>> and settings...
>>>>> 1.) Page 1 - copy screen at 11:58 pm - Control Panel>Indexing
>>>>> Options>Modify - selected locations (MS Office Outlook (outlook.pst,
>>>>> Bus Contact Mgr) and Offline Files (default locations) - note that
>>>>> INDEXING IS COMPLETE at 144,335 items; I do not have the .pst files
>>>>> specified in the Modify button.
>>>>> 2.) Page 2 - copy screen at 12:16 am - open OL to get search options;
>>>>> using default search settings from install.
>>>>> 3.) Page 3 - copy screen at 12:18 am - note that "MS Search Protocol
>>>>> Host has stopped working..." error message appeared. [2] minutes after
>>>>> opening OL. Barely [15] minutes after indexing showed being complete.
>>>>> 4.) Page 4 - copy screen at 12:22 am - note settings of OL com
>>>>> add-ins; Windows Search e-mail indexer is checked (cannot turn off it
>>>>> seems).
>>>>>
>>>>> Software install notes...
>>>>> 1.) Vista Ultimate x86, Upgrade version - installed using method that
>>>>> installs not activated, then formats C: drive, then "upgrade" to Vista
>>>>> Ultimate x86. This is as clean as I could figure. I have WinXP Pro,
>>>>> have installed and upgraded from that also. Just trying to get as
>>>>> clean an install as possible.
>>>>> 2.) MS Office 2007 Pro - Have downloaded from MS purchase on line.
>>>>> Doing clean, full install, not upgrade.
>>>>>
>>>>> By the way, I have installed a trial of OneNote2007 (OneNote) for a
>>>>> bit. While OneNote is open, and Outlook2007 (OL) closed, the same
>>>>> Phenomenon ("MS Search Protocol Host has stopped working...") occurs.
>>>>> So I don't think it is exclusively OL. The Phenomenon does not occur
>>>>> when OneNote and/or OL are closed. It does not occur when any other
>>>>> applications (i.e. Office (not including OL or OneNote) or any others)
>>>>> are open.
>>>>>
>>>>> I am not a programmer, however, I've dealt with "funny acting"
>>>>> programs in the past (esp in beta testing). Anyway, the similarity
>>>>> between OL and OneNote is that as long as they are open, the file size
>>>>> tends to be dynamic, changing all the time. Is it that Search and
>>>>> Indexing want to have files that are not continually changing in size,
>>>>> or character, or whatever? If that's the case, surely there's a way to
>>>>> keep that phenom from happening. Didn't happen in WinXP or Office2003
>>>>> (that I'm aware of anyway). Maybe this'll help. Again, I can't be the
>>>>> only one this happens to. :=(
>>>>>
>>>>> Sorry to be so wordy. Posting this also to the outlook.general group.
>>>>> Thanks for any and all help.
>>>>>
>>>>> DMills
>>>>>
>>>>> "Russ Valentine [MVP-Outlook]" <russval@gmail.com> wrote in message
>>>>> news:20802125-6273-4800-B47E-A29A6B9EFD2F@microsoft.com...
>>>>>> Since this appears to be an Outlook issue, you should also post in
>>>>>> the outlook.general group. Several Instant Search issues are starting
>>>>>> to appear there. Make sure you specify your settings for Instant
>>>>>> Search and whether these were clean installs of Office and Vista or
>>>>>> upgrades. Also post what you see in Outlook's Indexing Status...
>>>>>> before you get the error message.
>>>>>>
>>>>>> --
>>>>>> Russ Valentine
>>>>>> [MVP-Outlook]
>>>>>> "Mills Architect" <millsaia@comcast.net> wrote in message
>>>>>> news:uxS$vQcbHHA.4656@TK2MSFTNGP03.phx.gbl...
>>>>>>> Once the Indexing function of Vista is complete, I find that if I
>>>>>>> have my Outlook2007 (OL) open for more than about 10-15 min, I get
>>>>>>> the message "MS Search Protocol Host has stopped working...". Once
>>>>>>> this happens, my e-mails will usually not be available. Also,
>>>>>>> Calendar, Contacts, etc. True, all you have to do is close out of OL
>>>>>>> and reopen. But it will be short time then The Message shows again.
>>>>>>> Before Vista and Office 2007, I did not have this problem. I'd like
>>>>>>> to mention that when I do not have The Message, the search functions
>>>>>>> work really well (i.e. OL, Explorer, etc).
>>>>>>>
>>>>>>> Following is generally what I have system-wise...
>>>>>>> SOFTWARE
>>>>>>> - Vista Ultimate x86 - MS Office 2007 Pro - MS Office
>>>>>>> Accounting - AutoCAD 2007 LT - Norton 360 - Live
>>>>>>> senger - MS Streets - Adobe Acrobat v8 - Adobe Photoshop
>>>>>>> Elements v5 - Family Treemaker 2006
>>>>>>> HARDWARE
>>>>>>> - MachSpeed MoBo - AMD 64 +3700 CPU - 2GB DDR 400 RAM
>>>>>>>
>>>>>>> I'm sure there are other specs I haven't mentioned. Hopefully the
>>>>>>> above helps. To the best of my knowlege, I have all updates,
>>>>>>> patches, etc. Also, when I install a new OS, I always reformat for a
>>>>>>> clean install.
>>>>>>>
>>>>>>> HELP. I'd like to be able to have my OL on all the time as I used
>>>>>>> to. Surely I'm not the only one with these symptoms. This is the
>>>>>>> only fly-in-the-ointment I've run across with Vista and Office 2007.
>>>>>>> Would love to get a fix for this too...
>>>>>>>
>>>>>>> DMills
>>>>>>
>>>>>
>>>>
>>>
| Dave Wood [MS] |
|
|
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