MS spare parts in the UK

Posted: 01-21-2004, 10:01 PM

Bojan

Guest
Posts: n/a

Recently I purchased a Microsoft Wireless Keyboard Elite
from PC World in Bristol, England. Owing to an accident,
a few days later, the receiver was thrown away and was
removed by the dustmen. So, I have a new keyboard and
mouse which are unusable - an expensive mistake. I need
a "MS Wireless Optical Desktop Receiver 2.0A", model
1012, P/N X09-51906. I would like to buy one, but PC
World states that they cannot help. The Microsoft UK web
site has no link to any spares retailers.
I should be grateful for any leads to a solution.

MS spare parts in the UK

Responses to "MS spare parts in the UK"

Joshua Smith [MSFT]

Guest
Posts: n/a

Re: MS spare parts in the UK

Posted: 01-22-2004, 03:03 PM

You can try this link to the Hardware and Software replacement

"Bojan" <anonymous@discussions.microsoft.com> wrote in message
news:226401c3e072$8b61ec90$a601280a@phx.gbl...

> Recently I purchased a Microsoft Wireless Keyboard Elite
> from PC World in Bristol, England. Owing to an accident,
> a few days later, the receiver was thrown away and was
> removed by the dustmen. So, I have a new keyboard and
> mouse which are unusable - an expensive mistake. I need
> a "MS Wireless Optical Desktop Receiver 2.0A", model
> 1012, P/N X09-51906. I would like to buy one, but PC
> World states that they cannot help. The Microsoft UK web
> site has no link to any spares retailers.
> I should be grateful for any leads to a solution.

Joshua Smith [MSFT]

Guest
Posts: n/a

Re: MS spare parts in the UK

Posted: 01-22-2004, 03:04 PM

And this time I'll put the link =). I can't guarentee what they will do but
it is worth a shot.

Hardware and Software replacement
http://support.microsoft.com/default.aspx?scid=kb;[ln];326246

Joshua Smith
DirectInput Test Lab
Microsoft
-----
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This posting is provided "AS IS" with no warranties, and confers no rights

"Bojan" <anonymous@discussions.microsoft.com> wrote in message
news:226401c3e072$8b61ec90$a601280a@phx.gbl...

> Recently I purchased a Microsoft Wireless Keyboard Elite
> from PC World in Bristol, England. Owing to an accident,
> a few days later, the receiver was thrown away and was
> removed by the dustmen. So, I have a new keyboard and
> mouse which are unusable - an expensive mistake. I need
> a "MS Wireless Optical Desktop Receiver 2.0A", model
> 1012, P/N X09-51906. I would like to buy one, but PC
> World states that they cannot help. The Microsoft UK web
> site has no link to any spares retailers.
> I should be grateful for any leads to a solution.

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