My DVD drive doesn't recognize some DVDs and CDs

Posted: 01-24-2009, 06:31 PM
My Toshiba SD-5372 doesn't recognize most DVDs and CDs (both commercial and
non-commercial disks). I can put a DVD or CD in the drive, close the drive
door and the lite (on the drive) flashes as if the disk is being recognized.
After a while of flashing the lite stays lit; if I click on the drive in
windows explorer (btw windows explorer doesn't indicate that he recognized
the disk as its still labeled DVD-RW Drive (K and not the disk title) I get
the message "Windows cannot read from this disk. The disk might be
corrupted, or it could be using a format that is not compatible with
Windows." On a rare occasion I'll put a disk in (either cd or dvd . . .
makes not difference) and the disk will be recognized and the drive functions
correctly. I am using Windows XP w/SP3 and have the most recent firmware for
the drive loaded. Any ideas?

My DVD drive doesn't recognize some DVDs and CDs


Responses to "My DVD drive doesn't recognize some DVDs and CDs"

Shenan Stanley
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Re: My DVD drive doesn't recognize some DVDs and CDs
Posted: 01-24-2009, 06:38 PM
Troubled in Ferron wrote:
> My Toshiba SD-5372 doesn't recognize most DVDs and CDs (both
> commercial and non-commercial disks). I can put a DVD or CD in the
> drive, close the drive door and the lite (on the drive) flashes as
> if the disk is being recognized. After a while of flashing the lite
> stays lit; if I click on the drive in windows explorer (btw windows
> explorer doesn't indicate that he recognized the disk as its still
> labeled DVD-RW Drive (K and not the disk title) I get the message
> "Windows cannot read from this disk. The disk might be corrupted,
> or it could be using a format that is not compatible with Windows."
> On a rare occasion I'll put a disk in (either cd or dvd . . . makes
> not difference) and the disk will be recognized and the drive
> functions correctly. I am using Windows XP w/SP3 and have the most
> recent firmware for the drive loaded. Any ideas?
Replace the probably bad hardware...

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Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html


 
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