Re: Need XP Home OEM Replacement disk

Posted: 12-27-2008, 07:40 AM
Not exactly true. The P/C OEM is the responsible party. If I build the P/C
from "White Box parts", install a windows OEM version, and then sell it to
you, then I get the pleasure of providing support. Most OEMs limit this
support in various ways, such as only supporting the "brick" version as
supplied with the P/C. Given the usual number of updates, (about 30 after XP
SP-3, the OEM's usual disclaimer can be used to get them out of providing
any support whatever.

"As previous replied, OEM means that the place the PC was purchased
from is to provide the direct support of the XP."

Generally, I usually install the retail version of windows on a new P/C, not
the OEM version for obvious reasons.

"smlunatick" <yveslec@gmail.com> wrote in message
news:d0703ce3-9366-474a-9fa5-8211d698c48e@q30g2000vbn.googlegroups.com...
On Dec 17, 4:58 pm, Rich <R...@discussions.microsoft.com> wrote:
> I have a customer that bought a PC from me that had XP Home pre-installed.
> Their OS needs to be re-installed, but they lost their OEM CD. Is there a
> Microsoft number I can call to get replacement CDs?
>
> Thank you.
As previous replied, OEM means that the place the PC was purchased
from is to provide the direct support of the XP. Since you sold the
PC, you are the place the PC was purchased from. Microsoft will not
directly support OEM versions, other than providing the Windows
Updates. You now must find a new generic OEM CD locally. Please note
that you will have problems buy any OEM CD via eBay. The quality and
legit concerns are suspect as it has been noted that a lot of
counterfeit versions (aka pirated) were known to have been sold
thorough eBay.


Re: Need XP Home OEM Replacement disk


Responses to "Re: Need XP Home OEM Replacement disk"

Chuck
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Re: Need XP Home OEM Replacement disk
Posted: 12-27-2008, 07:40 AM
Not exactly true. The P/C OEM is the responsible party. If I build the P/C
from "White Box parts", install a windows OEM version, and then sell it to
you, then I get the pleasure of providing support. Most OEMs limit this
support in various ways, such as only supporting the "brick" version as
supplied with the P/C. Given the usual number of updates, (about 30 after XP
SP-3, the OEM's usual disclaimer can be used to get them out of providing
any support whatever.

"As previous replied, OEM means that the place the PC was purchased
from is to provide the direct support of the XP."

Generally, I usually install the retail version of windows on a new P/C, not
the OEM version for obvious reasons.

"smlunatick" <yveslec@gmail.com> wrote in message
news:d0703ce3-9366-474a-9fa5-8211d698c48e@q30g2000vbn.googlegroups.com...
On Dec 17, 4:58 pm, Rich <R...@discussions.microsoft.com> wrote:
> I have a customer that bought a PC from me that had XP Home pre-installed.
> Their OS needs to be re-installed, but they lost their OEM CD. Is there a
> Microsoft number I can call to get replacement CDs?
>
> Thank you.
As previous replied, OEM means that the place the PC was purchased
from is to provide the direct support of the XP. Since you sold the
PC, you are the place the PC was purchased from. Microsoft will not
directly support OEM versions, other than providing the Windows
Updates. You now must find a new generic OEM CD locally. Please note
that you will have problems buy any OEM CD via eBay. The quality and
legit concerns are suspect as it has been noted that a lot of
counterfeit versions (aka pirated) were known to have been sold
thorough eBay.


 
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