Network printer status stays "offline" in Win XP

Posted: 11-18-2003, 08:00 PM
I have properly installed the latest drivers for a
networked (by IP address) Laserjet 4500. It will not
give me a ready status. When I reboot, it will print one
thing from the queue and then sit like a lump. The PC
thinks it is in offline mode and it is not. It does not
print even when I click on the test doc. and say restart.

I del. the TCP/IP port, printer and reinstalled. Same
thing.

Any ideas?
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Responses to "Network printer status stays "offline" in Win XP"

Michael Leon [MSFT]
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Re: Network printer status stays "offline" in Win XP
Posted: 11-18-2003, 09:20 PM
Sounding like a device specific problem here. I think you need to contact HP
as they know their hardware setups best.

good luck!

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Michael Leon
Microsoft Printing, Imaging and Fax Team

This posting is provided "AS IS" with no warranties, and confers no rights.
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"Sharon" <skent@njtimes.com> wrote in message
news:09e101c3ae0e$904b3950$a001280a@phx.gbl...
> I have properly installed the latest drivers for a
> networked (by IP address) Laserjet 4500. It will not
> give me a ready status. When I reboot, it will print one
> thing from the queue and then sit like a lump. The PC
> thinks it is in offline mode and it is not. It does not
> print even when I click on the test doc. and say restart.
>
> I del. the TCP/IP port, printer and reinstalled. Same
> thing.
>
> Any ideas?

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