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| Morning, Last week I posted an issue with a Vista laptop attempting to print to a XP desktop connected to a HP Deskjet 920C via USB. What happened in this case is I installed the printer just like any other network printer, but it doesn't print. I see the job in the queue, it spools, prints and then the queue is blank but nothing comes out of the printer. And there are no errors. I have verified from the XP machine the printer does work I found another article in Microsoft's TechNet Forums. It says to add a NEW local printer and use UNC naming to add the printer to the intranet. I have done this before at work with no problem. Vista is suppose to have these drivers built in, but when we tell it to add the printer after filling out the path to the printer \\computername\printer (using the shared name) it asks for the location of the driver. I do not know where to look for this and when I go to HP's www site I can not download the driver as it says it's built into the Vista operating system and doesn't offer it for download. Where would I point the wizard to for the driver? I looked in the \windows\system32\drivers\en_US folder, but couldn't tell if I was in the right place. I guess I could just keep putting folders in until I found the right one, but I thought someone here might have a better idea.. Thanks. ...Chip.. | Guest
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| | #2 (permalink) | |
| As you said , add the printer as local printer and test it. Then re-map it to the network printer. Vista Print IssuesFix printer sharing in Vista by installing local port first ... Many Vista printer issues are solved by installing the printer as a Local Printer ... www.chicagotech.net/vista/vistaprint.htm -- Bob Lin, MS-MVP, MCSE & CNE Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com "Charles Shapiro" <cshapiro2@cox.net> wrote in message news:0E03E7F1-663B-422F-9AE5-946775256C62@microsoft.com... Quote:
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| Thanks. I'll be giving it a try tomorrow. ...Chip.. "Robert L. (MS-MVP)" <blinNoEmailplease@mvps.org> wrote in message news:OSJh9RXVIHA.2368@TK2MSFTNGP05.phx.gbl... Quote:
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| | #4 (permalink) | |
| On Sat, 12 Jan 2008 21:52:37 -0800, Charles Shapiro wrote: Quote:
that's your punishment for buying HP. (:-) To be honest, their hardware is often good, but any piece of software, like a printer driver, that comes from HP, is deeply suspicious, and that's an experience over a very long time. The next time you upgrade your operating system, you'll be hit again. Hans-Georg -- No mail, please. | Guest
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| | #5 (permalink) | ||
| Actually this is not my "HP", although I do own an older Laserjet 1100. Been a real workhorse. I ALMOST got this printer installed as a local printer. This is Vista Business and when asked to provide the disk or use window update, I chose windows update. After a few minutes it came back with a list of HP printers but not the one I have, a Deskjet 920c. I tried two of the 5 and although they did spit paper out of the printer it was blank. The drives are suppose to be built into the operating system, so how can I load the correct driver for this HP Deskjet 920c. Vista Ultimate on my laptop produces the older driver window which DOES list this printer. Could I use my Ultimate disk to install this printer? Where would I tell it to look, or would the drive itself be enough and it would search the whole DVD? Thanks for any help. ...Chip.. "Hans-Georg Michna" <hans-georgNoEmailPlease@michna.com> wrote in message news:k7cko3hv8s0uhdq6u4d17vubgn8gksrf6l@4ax.com... Quote:
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| | #6 (permalink) | |
| On Sun, 13 Jan 2008 18:06:48 -0800, Charles Shapiro wrote: Quote:
I cannot know, but you can simply try it out. What I would do first, however, is to go to HP's web site and try to download the latest printer driver for that particular printer and Windows Vista. Hans-Georg -- No mail, please. | Guest
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