New build + vista Home Premium OEM

Posted: 04-18-2007, 12:50 PM
OK, I built my new PC and purchased Vista Home Premium 64bit (OEM) as I was
told it was ok wto buy this with a new build ONLY.

Everything went fantastic, installed well and Actived!!

I decided to install my Nforce4 64bit driver for my Motherboard and Nvidia
64bit GFX card drivers... when i got...

"Windows has deactived due to hardware change. You must activate within 3
days or windows will stop working."

I tried to activate and it says that this key is already used!! (derr yup i
installed it on this PC). I range Support they said, they could not help!!
What do i do now? I paid £70 pounds for this version, to buy the full version
it will cost me around £200.

Surely this cant be right? If people buy a new pc with OEM installed, and
they inadvertadly updated their drivers, they will envounter the same issue.

Please help..

Thanks in advance, Jeff
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Responses to "New build + vista Home Premium OEM"

Conor
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Posts: n/a
 
Re: New build + vista Home Premium OEM
Posted: 04-18-2007, 12:56 PM
In article <0C61F051-618B-4FE0-93EF-C67C45CB5950@microsoft.com>, Jeff
says...
> OK, I built my new PC and purchased Vista Home Premium 64bit (OEM) as I was
> told it was ok wto buy this with a new build ONLY.
>
> Everything went fantastic, installed well and Actived!!
>
> I decided to install my Nforce4 64bit driver for my Motherboard and Nvidia
> 64bit GFX card drivers... when i got...
>
> "Windows has deactived due to hardware change. You must activate within 3
> days or windows will stop working."
>
> I tried to activate and it says that this key is already used!! (derr yup i
> installed it on this PC). I range Support they said, they could not help!!
> What do i do now? I paid £70 pounds for this version, to buy the full version
> it will cost me around £200.
>
> Surely this cant be right? If people buy a new pc with OEM installed, and
> they inadvertadly updated their drivers, they will envounter the same issue.
>
There's a kb article available which addresses this problem.

http://support.microsoft.com/kb/931573

Running Windows Update should install the patch though. You may need to
reactivate via telephone.


--
Conor

Light travels faster than sound. This is why some people appear bright
until you hear them speak.........
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Jeff
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Re: New build + vista Home Premium OEM
Posted: 04-19-2007, 10:42 AM
Thanks for the reply. I did phone them and after a long conversation I
managed to get it re-activated. support was very helpfull, but I did feel
like I was being treat like a criminal.

However, I will be upgrading my Video cards in a couple of months and will
probably encounter the same issues. For someone who buys a new PC and then
decides to upgrade etc.. this would be a nightmare.

I'm also told even if you change your Wireless Network card driver/hardware
it will be the same issue.

Something needs looking at here in my opinion. I paid £70 for my Vista, and
I'll be damned if i'm going to pay for a full version (non-OEM) or a new
licence.


"Conor" wrote:
> In article <0C61F051-618B-4FE0-93EF-C67C45CB5950@microsoft.com>, Jeff
> says...
> > OK, I built my new PC and purchased Vista Home Premium 64bit (OEM) as I was
> > told it was ok wto buy this with a new build ONLY.
> >
> > Everything went fantastic, installed well and Actived!!
> >
> > I decided to install my Nforce4 64bit driver for my Motherboard and Nvidia
> > 64bit GFX card drivers... when i got...
> >
> > "Windows has deactived due to hardware change. You must activate within 3
> > days or windows will stop working."
> >
> > I tried to activate and it says that this key is already used!! (derr yup i
> > installed it on this PC). I range Support they said, they could not help!!
> > What do i do now? I paid £70 pounds for this version, to buy the full version
> > it will cost me around £200.
> >
> > Surely this cant be right? If people buy a new pc with OEM installed, and
> > they inadvertadly updated their drivers, they will envounter the same issue.
> >
> There's a kb article available which addresses this problem.
>
> http://support.microsoft.com/kb/931573
>
> Running Windows Update should install the patch though. You may need to
> reactivate via telephone.
>
>
> --
> Conor
>
> Light travels faster than sound. This is why some people appear bright
> until you hear them speak.........
>
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Rock
Guest
Posts: n/a
 
Re: New build + vista Home Premium OEM
Posted: 04-21-2007, 02:31 AM
"Jeff" <Jeff@discussions.microsoft.com> wrote
> Thanks for the reply. I did phone them and after a long conversation I
> managed to get it re-activated. support was very helpfull, but I did feel
> like I was being treat like a criminal.
>
> However, I will be upgrading my Video cards in a couple of months and will
> probably encounter the same issues. For someone who buys a new PC and then
> decides to upgrade etc.. this would be a nightmare.
>
> I'm also told even if you change your Wireless Network card
> driver/hardware
> it will be the same issue.
>
> Something needs looking at here in my opinion. I paid £70 for my Vista,
> and
> I'll be damned if i'm going to pay for a full version (non-OEM) or a new
> licence.
>
>
> "Conor" wrote:
>
>> In article <0C61F051-618B-4FE0-93EF-C67C45CB5950@microsoft.com>, Jeff
>> says...
>> > OK, I built my new PC and purchased Vista Home Premium 64bit (OEM) as I
>> > was
>> > told it was ok wto buy this with a new build ONLY.
>> >
>> > Everything went fantastic, installed well and Actived!!
>> >
>> > I decided to install my Nforce4 64bit driver for my Motherboard and
>> > Nvidia
>> > 64bit GFX card drivers... when i got...
>> >
>> > "Windows has deactived due to hardware change. You must activate within
>> > 3
>> > days or windows will stop working."
>> >
>> > I tried to activate and it says that this key is already used!! (derr
>> > yup i
>> > installed it on this PC). I range Support they said, they could not
>> > help!!
>> > What do i do now? I paid £70 pounds for this version, to buy the full
>> > version
>> > it will cost me around £200.
>> >
>> > Surely this cant be right? If people buy a new pc with OEM installed,
>> > and
>> > they inadvertadly updated their drivers, they will envounter the same
>> > issue.
>> >
>> There's a kb article available which addresses this problem.
>>
>> http://support.microsoft.com/kb/931573
>>
>> Running Windows Update should install the patch though. You may need to
>> reactivate via telephone.
>>
>>
>> --
>> Conor
>>
>> Light travels faster than sound. This is why some people appear bright
>> until you hear them speak.........
>>
There shouldn't be any reactivation needed with a change in video cards.

--
Rock [MS-MVP User/Shell]

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