Re: New Update/ Program Crash

Chuck wrote:

> The craziest thing just happened yesterday at one of our accounting firms after the automated process of Windows Critical update on Win server 2003 and all the workstations which Are XP Pro SP1 all updated ... We have a network version of Intuits Tax pro 2003 and all the other previous versions also, every time we open the application and try to save the newest clients tax form we get a critical error Windows crashes the program and basically makes the entire app inoperable,
> Now let’s talk about the variables here, it only happens with these specific programs. We have others running from the server and they all work fine..
>
> We even went as far as uninstalling the update with the same results, Hell something I never do is system restore and even tried that the same results .
> After consulting with Intuit of course they blame it on Microsoft and after consulting with Microsoft they blame it on Intuit at this point I do to know what to look at next can anyone help with a resolution to this problem?
>
>

You say "one" of the firms. Is anyone suceessfully running Tax pro with
the same software and patches in place? Do you have a backup you can
restore? Did you uninstalled the update from the server and the clients
or just the server?

gls858