New Window on IE 6 SP1 Doesn't Work!

Sunita Kapoor wrote:

> Hi, how is everybody doing?
>
> This is a puzzler that cropped up on one of my machines this morning:
>
> When right-clicking a link on a web page on IE 6 SP1, and opting for
> "Open in New Window", a new window does open, but it goes nowhere! If
> I click on the "Stop" button and click on the "Reload" button, it
> works!
>
> I don't know whether this is related, but: "Windows Update" does not
> work anymore since this morning either! I can check for updates,
> select them and accept the disclaimer but then the download/install
> progress window remains empty and the network connection icon shows
> no traffic!
>
> I shall be very grateful if someone could show me pointers on how to
> approach this/these issue/issues. Incidentally, "Task Manager" does
> not show either of the two processes as above as "Not responding".
>
> Thanks very much in anticipation.
>
> Everybody have a very nice afternoon.
>
> - Sunita Kapoor

Hello Sunita,

Doing well, thanks.

First off, do you have a popup-ad remover (sometimes also called popup "stoppers") on this system?
or perhaps, Norton Internet security?

Now, then, on your Windows Update problem.... does the "download" phase even start? Did you give it sufficient time? a couple of minutes?
If you have dialup service, you need to be very patient.

Assuming a download failure (or any failure really)...you must look at the log file & look for the "Error" notation.
Look at the bottom part of the file. Use Windows' Notepad to open this log:
C:\Windows\Windows Update.log (for Win XP & Win98/Me) ( folder \WINNT for Win2000)

Having found the "error" , then do a "search" on this MS page. See MS Windows Update Troubleshooter
http://v4.windowsupdate.microsoft.com/troubleshoot/


There are a few security updates you need to get, seeing that you have Win XP.
There is a real need to be up-to-date on security--- especially this week.
Just hold off & do not select item 821557 ---it has caused unforessen after-effects on some systems.

Turn off popup ad-removers (temporarily) before going to Windows Update.
--
Maurice N
MVP Windows - Shell / User
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