OEM recovery or new-install when XP home fails to boot

Posted: 03-23-2005, 10:21 AM
Hi,
My XP home OEM version does not boot because of a corrupted sam file so
lsass.exe fails and I can't logon as an administrator to [R]ecover.

The solution is described in 307545 BUT it states that this cannot be used
for OEM installations.

Question: Would an installation of XP Pro (non-oem) over the top of the XP
home OEM solve the problem or would the corrupted sam file remain the same?

Thanks,
Alan
PS: here's the link to the 307545 support document:
http://support.microsoft.com/?kbid=307545

OEM recovery or new-install when XP home fails to boot


Responses to "OEM recovery or new-install when XP home fails to boot"

Michael Stevens
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Re: OEM recovery or new-install when XP home fails to boot
Posted: 03-23-2005, 10:45 AM
In news:6C823615-E8D5-4F1D-82DD-DDE12C591F6C@microsoft.com,
ICTag <ICTag@discussions.microsoft.com> respectfully replied ;-)
> Hi,
> My XP home OEM version does not boot because of a corrupted sam file
> so lsass.exe fails and I can't logon as an administrator to [R]ecover.
>
> The solution is described in 307545 BUT it states that this cannot be
> used for OEM installations.
>
> Question: Would an installation of XP Pro (non-oem) over the top of
> the XP home OEM solve the problem or would the corrupted sam file
> remain the same?
>
> Thanks,
> Alan
> PS: here's the link to the 307545 support document:
> http://support.microsoft.com/?kbid=307545
It might, but you would have to use the retail XP Pro Product Key and this
would then be an upgrade to XP Pro and you would not be able to return to
Home without doing a clean install of Home. This would mean starting from
bare metal, all programs/application, settings, etc would need to be
reinstalled and configured. You should contact your OEM if it was installed
from the OEM for fixes or updates.
--
Michael Stevens MS-MVP XP
xpnews@bogusmichaelstevenstech.com
http://www.michaelstevenstech.com
For a better newsgroup experience. Setup a newsreader.
http://www.michaelstevenstech.com/ou...snewreader.htm



ICTag
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Re: OEM recovery or new-install when XP home fails to boot
Posted: 03-23-2005, 11:49 AM
Thanks Michael,
But if I understand you correctly, I'd only need to reinstall applications
if I want to return to the Home version.
That means I'd better check now what the disadvantages or the pro system
are, if any.
Best regards,
Alan



"Michael Stevens" wrote:
> In news:6C823615-E8D5-4F1D-82DD-DDE12C591F6C@microsoft.com,
> ICTag <ICTag@discussions.microsoft.com> respectfully replied ;-)
> > Hi,
> > My XP home OEM version does not boot because of a corrupted sam file
> > so lsass.exe fails and I can't logon as an administrator to [R]ecover.
> >
> > The solution is described in 307545 BUT it states that this cannot be
> > used for OEM installations.
> >
> > Question: Would an installation of XP Pro (non-oem) over the top of
> > the XP home OEM solve the problem or would the corrupted sam file
> > remain the same?
> >
> > Thanks,
> > Alan
> > PS: here's the link to the 307545 support document:
> > http://support.microsoft.com/?kbid=307545
>
> It might, but you would have to use the retail XP Pro Product Key and this
> would then be an upgrade to XP Pro and you would not be able to return to
> Home without doing a clean install of Home. This would mean starting from
> bare metal, all programs/application, settings, etc would need to be
> reinstalled and configured. You should contact your OEM if it was installed
> from the OEM for fixes or updates.
> --
> Michael Stevens MS-MVP XP
> xpnews@bogusmichaelstevenstech.com
> http://www.michaelstevenstech.com
> For a better newsgroup experience. Setup a newsreader.
> http://www.michaelstevenstech.com/ou...snewreader.htm
>
>
>
>
Colin Barnhorst
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Posts: n/a
 
Re: OEM recovery or new-install when XP home fails to boot
Posted: 03-23-2005, 04:57 PM
You can try an upgrade install first. If that does not fix the problem you
still have the option of doing a clean install.

--
Colin Barnhorst [MVP Windows - Virtual Machine]
(Reply to the group only unless otherwise requested)
"ICTag" <ICTag@discussions.microsoft.com> wrote in message
news:6C823615-E8D5-4F1D-82DD-DDE12C591F6C@microsoft.com...
> Hi,
> My XP home OEM version does not boot because of a corrupted sam file so
> lsass.exe fails and I can't logon as an administrator to [R]ecover.
>
> The solution is described in 307545 BUT it states that this cannot be used
> for OEM installations.
>
> Question: Would an installation of XP Pro (non-oem) over the top of the XP
> home OEM solve the problem or would the corrupted sam file remain the
> same?
>
> Thanks,
> Alan
> PS: here's the link to the 307545 support document:
> http://support.microsoft.com/?kbid=307545
>

Hans-Georg Michna
Guest
Posts: n/a
 
Re: OEM recovery or new-install when XP home fails to boot
Posted: 03-23-2005, 05:33 PM
On Wed, 23 Mar 2005 03:49:01 -0800, "ICTag"
<ICTag@discussions.microsoft.com> wrote:
>That means I'd better check now what the disadvantages or the pro system
>are, if any.
Alan,

I'd say, none, except that you get some more stuff you may have
to handle.

Hans-Georg

--
No mail, please.
Ron Martell
Guest
Posts: n/a
 
Re: OEM recovery or new-install when XP home fails to boot
Posted: 03-23-2005, 10:28 PM
"ICTag" <ICTag@discussions.microsoft.com> wrote:
>Hi,
>My XP home OEM version does not boot because of a corrupted sam file so
>lsass.exe fails and I can't logon as an administrator to [R]ecover.
>
>The solution is described in 307545 BUT it states that this cannot be used
>for OEM installations.
>
>Question: Would an installation of XP Pro (non-oem) over the top of the XP
>home OEM solve the problem or would the corrupted sam file remain the same?
>
>Thanks,
>Alan
>PS: here's the link to the 307545 support document:
>http://support.microsoft.com/?kbid=307545
Hi Alan.

Is your OEM Windows XP on a generic Microsoft CD or is it on a CD that
has the name & logo of the computer manufacturer?

If it is the generic Microsoft OEM version I would try the 307545
procedure. I have used it before and it has worked.

Good luck


Ron Martell Duncan B.C. Canada
--
Microsoft MVP
On-Line Help Computer Service
http://onlinehelp.bc.ca

In memory of a dear friend Alex Nichol MVP
http://aumha.org/alex.htm
ICTag
Guest
Posts: n/a
 
Re: OEM recovery or new-install when XP home fails to boot
Posted: 03-24-2005, 10:25 AM
Thanks Ron,
This is great tip. Unfortunately, the cd lable shows that mine is not the
generice mircrosoft oem version so I can't use this.

But I've found note 308402 which sumarizes my situation very well:
Basically, doing a repair on an oem XP that has been updated to sp2 will
corrupt the sam file.
I've followed the instructions (creating a request for a patch from
microsoft) and I'll let you know the results here.

"Ron Martell" wrote:
>
> Is your OEM Windows XP on a generic Microsoft CD or is it on a CD that
> has the name & logo of the computer manufacturer?
>
> If it is the generic Microsoft OEM version I would try the 307545
> procedure. I have used it before and it has worked.
>
> Good luck
>
>
> Ron Martell Duncan B.C. Canada
> --
> Microsoft MVP
> On-Line Help Computer Service
> http://onlinehelp.bc.ca
>
> In memory of a dear friend Alex Nichol MVP
> http://aumha.org/alex.htm
>
 
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