Hi Brandy,
Before doing anything, Go to the Windows Update site for
everything under Critical and Recommended:
http://windowsupdate.microsoft.com
Another solution is to download and run this patch for Windows XP:
http://download.microsoft.com/downlo...datesecdrv.exe
If that patch doesn't resolve the issue, there are several troubleshooting steps
outlined in this article:
http://support.microsoft.com/?kbid=228985 which have
proven successful thus far. Post back with any problems, and Good Luck! :-)
--
Cheers,
Jimmy S.
Additional Support Resources: My Zone.com Helpsite:
http://nibblesnbits.tk
Microsoft Online Tech Support:
http://go.microsoft.com/fwlink/?LinkId=376
Game FAQ's:
http://support.microsoft.com/default.aspx?scid=FH;[LN];gms
My advice is donated "AS IS" without warranty; nor do I confer any rights.
__________________________________________________ _______
"Brandy" <oktoberain@celticcrow.com> wrote in message
news:2aae01c33f73$f4991d50$a601280a@phx.gbl...
| Okay, I've successfully installed the program already.
| Everything works fine until I get to the program start
| screen. I click on "new game", and it tells me to insert
| the DVD-ROM, but it's already in the drive! I'm stumped.
| I've tried running the program exe file through the
| Program Compatibility Wizard, to no avail. I've tried the
| settings for Win 95, 98 and ME - nothing works. The
| problem is not with my computer or DVD drive. It's also
| not with the DVD-ROM itself, because it's brand new.
|
| Any ideas?