Re: Outlook and web access fails when updates are added

Crossposted to Vista Security newsgroup.

I was asking about Office 2003 SP3, not SP2 (SP3 was only released 2 days
ago): Is SP3 listed in windowsupdate.log or in Update History at Windows
Update website? What other updates are listed that were recently installed,
other than Defender definitions updates?

I very much doubt that a Defender definitions update caused the problem.
--
~PA Bear

Mano10000 wrote:

> Thanks for such a fast response. Answer is no. Windows update history
> claims
> it installed Office 2003 SP2 a week or so ago, but I system restored since
> then so I don't know if that means that it has since been removed.
>
> Since making the original post I have successfully restored the system to
> immediately before the last Windows update (the defender change) and it
> all
> works fine again.
>
> I have 6 important updates available one of which is Office 2003 SP3. I
> suppose the only 2 options for me are to install each individually and see
> how they affect my machine, or simply ignore them. Unless you have a
> better
> idea. I have spent days trying to put the machine right after automatic
> updates have fouled it up. I run absolutely nothing odd or dodgy that
> should
> make my system act strangely...
>
> Is it just because Vista is new?
>
> "PA Bear" wrote:
>

>> Did Automatic Updates install Office 2003 SP3 this week?
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-Windows (IE, OE, Security, Shell/User)
>> AumHa VSOP & Admin http://aumha.net
>> DTS-L http://dts-l.org/
>>
>> Mano10000 wrote:

>>> I'm running Vista Home premium (which includes Windows Defender). I also
>>> have Office 2003. I've found that when I had automatic updates installed
>>> I
>>> lost the ability for Outlook to connect to my hotmail account and
>>> Messenger
>>> to sign in, and my web connection speed dropped from lightning quick to
>>> something out of the mid-1980s.
>>>
>>> I kept having to system restore, so now I have updates set for me to
>>> choose
>>> when to install them (and sadly I can't take the risk to ever do it).
>>>
>>> However, today Windows Defender was flashing at me so I did a "check for
>>> updates" and monitoring my Windows update manager it tells me KB915597
>>> was
>>> installed today and cannot be uninstalled.
>>>
>>> You guessed it. Now Outlook cannot connect and my Web builds up line by
>>> line
>>> despite my ultrafast broadband.
>>>
>>> What's going on and how can I put it right?
>>>
>>> Thanks anyone for their help.