Outlook not saving passwords after Vista upgrade

Posted: 02-02-2007, 01:54 PM
After installing the Vista Ultimate upgrade on an XP Pro/SP2 system, I find
that Outlook 2002/SP2 will no longer store mail account passwords. I enter
passwords and ensure that the "Save password" box is checked, however the
next time Outlook is started the passwords are gone and I must repeat the
entire procedure.

Ideas?







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Responses to "Outlook not saving passwords after Vista upgrade"

news.microsoft.com
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Re: Outlook not saving passwords after Vista upgrade
Posted: 02-03-2007, 01:37 PM
Still no luck here...

I have tried deleting the Protected Storage System Provider Key as described
in http://support.microsoft.com/kb/290684/en-us without success. No matter
what I do, I get an "Error while deleting key". It seems I am unable to
take ownership of the key.


"Carmine Castiglia" <ccastiglia@engsint.com> wrote in message
news:uLswAotRHHA.996@TK2MSFTNGP02.phx.gbl...
> After installing the Vista Ultimate upgrade on an XP Pro/SP2 system, I
> find that Outlook 2002/SP2 will no longer store mail account passwords. I
> enter passwords and ensure that the "Save password" box is checked,
> however the next time Outlook is started the passwords are gone and I must
> repeat the entire procedure.
>
> Ideas?
>
>
>
>
>
>
>
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Diamontina Cocktail
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Re: Outlook not saving passwords after Vista upgrade
Posted: 02-04-2007, 02:32 AM
I wouldnt worry. I actually installed Outlook 2002 on my XP laptop, saved
the registry keys and compared them to Vista. When I did that I found Vista
was correct but I also found that my username and Administrators were 2
different things that could be owners and my name wasnt THE owner. I changed
that and took ownership and still nothing. I rebooted, did what was
necessary etc.

What I think may be the case - and I really am guessing here if one of you
experts who do know reads this - is that Vista stores passwords differently
and we need to find out how to fix this. The alternative which is probably
going to happen eventually is that Microsoft will release a patch to fix
this problem.

"news.microsoft.com" <ccastiglia@infosystemspro.com> wrote in message
news:%23ZgbYD6RHHA.1200@TK2MSFTNGP02.phx.gbl...
> Still no luck here...
>
> I have tried deleting the Protected Storage System Provider Key as
> described in http://support.microsoft.com/kb/290684/en-us without success.
> No matter what I do, I get an "Error while deleting key". It seems I am
> unable to take ownership of the key.
>
>
> "Carmine Castiglia" <ccastiglia@engsint.com> wrote in message
> news:uLswAotRHHA.996@TK2MSFTNGP02.phx.gbl...
>> After installing the Vista Ultimate upgrade on an XP Pro/SP2 system, I
>> find that Outlook 2002/SP2 will no longer store mail account passwords.
>> I enter passwords and ensure that the "Save password" box is checked,
>> however the next time Outlook is started the passwords are gone and I
>> must repeat the entire procedure.
>>
>> Ideas?
>>
>>
>>
>>
>>
>>
>>
>
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