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Parental Controls - "rating service unavailable"

Posted: 11-18-2008, 09:15 AM
Castor
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Hi all

I’m having a problem with the Parental Controls in Vista blocking all
websites on my kids accounts.

Every time they try to go to a website (such as www.amazon.com), IE7 or FF
wait for ages and then comes back with a standard Parental Control Blocked
screen; but with “rating service unavailable” as the reason for the block.

What is going on?

Castor

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Responses to "Parental Controls - "rating service unavailable""

Bo
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Re: Parental Controls - "rating service unavailable"
Posted: 11-18-2008, 04:53 PM
On Tue, 18 Nov 2008 01:15:01 -0800, Castor
<Castor@discussions.microsoft.com> wrote:
>Hi all
>
>I’m having a problem with the Parental Controls in Vista blocking all
>websites on my kids accounts.
>
>Every time they try to go to a website (such as www.amazon.com), IE7 or FF
>wait for ages and then comes back with a standard Parental Control Blocked
>screen; but with “rating service unavailable” as the reason for the block.
>
>What is going on?
Did parental controls EVER work properly? If not, you've done
something wrong.

Use Help and Support - type "parental controls" without the quotes
into its search box.
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Castor
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Re: Parental Controls - "rating service unavailable"
Posted: 11-18-2008, 09:08 PM
Hi Bo

Yes they did.

Does anyone know what would cause this error message?



"Bo" wrote:
> On Tue, 18 Nov 2008 01:15:01 -0800, Castor
> <Castor@discussions.microsoft.com> wrote:
>
> >Hi all
> >
> >I’m having a problem with the Parental Controls in Vista blocking all
> >websites on my kids accounts.
> >
> >Every time they try to go to a website (such as www.amazon.com), IE7 or FF
> >wait for ages and then comes back with a standard Parental Control Blocked
> >screen; but with “rating service unavailable” as the reason for the block.
> >
> >What is going on?
>
> Did parental controls EVER work properly? If not, you've done
> something wrong.
>
> Use Help and Support - type "parental controls" without the quotes
> into its search box.
>
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Bo
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Re: Parental Controls - "rating service unavailable"
Posted: 11-18-2008, 11:35 PM
On Tue, 18 Nov 2008 13:08:03 -0800, Castor
<Castor@discussions.microsoft.com> wrote:
>Hi Bo
>
>Yes they did.
>
>Does anyone know what would cause this error message?
I've never used them. I would only suggest that you turn them off,
restart, and set them up again as you originally did.

>"Bo" wrote:
>
>> Did parental controls EVER work properly?
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