PC "Air Card" with VISTA

>
> "Randy_Butler" <Randy_Butler@discussions.microsoft.com> wrote in message
> newsD1CC4C3-1D33-4513-AD25-67795AD449DE@microsoft.com...

> > Hello. I just purchased a Toshiba Satellite A205 laptop. I also purchased
> > a
> > UT Starcom PC5750 air card from Alltel. The card will work on my XP system
> > but it wont work on my new laptop running VISTA. I am getting the run
> > around
> > from Alltel, Toshiba and Microsoft. Alltell says its compatible on their
> > websites and in the store. Can some one please help troubleshoot why its
> > not
> > working on my new laptop? I am so frustrated right now, I am considering
> > taking it back and buying a APPLE at this point.

>
> Unless Toshiba told you the Alltel "AirCard" would work with their laptop,
> as supplied with Vista, you're only getting the runaround from Alltel.
> Microsoft is not really a player in your scenario.
> I assume that Alltel certifies this product as compatible with Vista and has
> supplied Vista drivers? Does UT Starcom certify Vista compatibility as well?
> If you need assistance here, please post specifics, such as the
> circumstances under which the "AirCard" fails and the full text of any error
> messages received. In addition, have you provided details to Alltel
> technical support and UT Starcom technical support to engage them in an
> interactive resolution process?
>
> http://www.utstar.com/pcd/DataDevices.aspx?sLoc=0
>
>
>

> Alltel tech support says they are not licensed to trouble shoot Vista.
> Toshiba wont troubleshoot any third party software. I get no error message
> at
> all, it just doesn't recognize that the PC card is plugged in. It has no
> problem on a XP system. On my new laptop, I loaded the CD and installed as
> said, when it ask to insert the card, I do and it just sits there doing
> nothing. I have left it in over a hour at one point.
>
> "PvdG42" wrote:
>

>>
>> "Randy_Butler" <Randy_Butler@discussions.microsoft.com> wrote in message
>> newsD1CC4C3-1D33-4513-AD25-67795AD449DE@microsoft.com...

>> > Hello. I just purchased a Toshiba Satellite A205 laptop. I also
>> > purchased
>> > a
>> > UT Starcom PC5750 air card from Alltel. The card will work on my XP
>> > system
>> > but it wont work on my new laptop running VISTA. I am getting the run
>> > around
>> > from Alltel, Toshiba and Microsoft. Alltell says its compatible on
>> > their
>> > websites and in the store. Can some one please help troubleshoot why
>> > its
>> > not
>> > working on my new laptop? I am so frustrated right now, I am
>> > considering
>> > taking it back and buying a APPLE at this point.

>>
>> Unless Toshiba told you the Alltel "AirCard" would work with their
>> laptop,
>> as supplied with Vista, you're only getting the runaround from Alltel.
>> Microsoft is not really a player in your scenario.
>> I assume that Alltel certifies this product as compatible with Vista and
>> has
>> supplied Vista drivers? Does UT Starcom certify Vista compatibility as
>> well?
>> If you need assistance here, please post specifics, such as the
>> circumstances under which the "AirCard" fails and the full text of any
>> error
>> messages received. In addition, have you provided details to Alltel
>> technical support and UT Starcom technical support to engage them in an
>> interactive resolution process?
>>
>> http://www.utstar.com/pcd/DataDevices.aspx?sLoc=0
>>
>>
>>

> Are the drivers you are trying to install from CD XP drivers or Vista
> drivers?
>
> "Randy_Butler" <RandyButler@discussions.microsoft.com> wrote in message
> news:9B849004-9667-419C-966D-6BE28A2C25D7@microsoft.com...

> > Alltel tech support says they are not licensed to trouble shoot Vista.
> > Toshiba wont troubleshoot any third party software. I get no error message
> > at
> > all, it just doesn't recognize that the PC card is plugged in. It has no
> > problem on a XP system. On my new laptop, I loaded the CD and installed as
> > said, when it ask to insert the card, I do and it just sits there doing
> > nothing. I have left it in over a hour at one point.
> >
> > "PvdG42" wrote:
> >

> >>
> >> "Randy_Butler" <Randy_Butler@discussions.microsoft.com> wrote in message
> >> newsD1CC4C3-1D33-4513-AD25-67795AD449DE@microsoft.com...
> >> > Hello. I just purchased a Toshiba Satellite A205 laptop. I also
> >> > purchased
> >> > a
> >> > UT Starcom PC5750 air card from Alltel. The card will work on my XP
> >> > system
> >> > but it wont work on my new laptop running VISTA. I am getting the run
> >> > around
> >> > from Alltel, Toshiba and Microsoft. Alltell says its compatible on
> >> > their
> >> > websites and in the store. Can some one please help troubleshoot why
> >> > its
> >> > not
> >> > working on my new laptop? I am so frustrated right now, I am
> >> > considering
> >> > taking it back and buying a APPLE at this point.
> >>
> >> Unless Toshiba told you the Alltel "AirCard" would work with their
> >> laptop,
> >> as supplied with Vista, you're only getting the runaround from Alltel.
> >> Microsoft is not really a player in your scenario.
> >> I assume that Alltel certifies this product as compatible with Vista and
> >> has
> >> supplied Vista drivers? Does UT Starcom certify Vista compatibility as
> >> well?
> >> If you need assistance here, please post specifics, such as the
> >> circumstances under which the "AirCard" fails and the full text of any
> >> error
> >> messages received. In addition, have you provided details to Alltel
> >> technical support and UT Starcom technical support to engage them in an
> >> interactive resolution process?
> >>
> >> http://www.utstar.com/pcd/DataDevices.aspx?sLoc=0
> >>
> >>
> >>

>