Photo Gallery and HP 940C printing problem

Posted: 11-27-2008, 10:43 AM

Good morning,

I cannot seem to print anything from Photo Gallery on my HP 940C. It
appears that the job is sent to the printer and it "fires" up but just
throws out a blank piece of paper. I have a Samsung mono laser also
attached and I can print to that OK. All other application, WORD, Excel,
Notepad Ifran View etc will print to the HP 940 OK but not Photo
Gallery. I have been in touch with HP and run through their checks
including changing to "print directly to printer" but to no avail. I
have all the latest upgrades and Service packs installed and apart from
Photo Gallery all is working fine.

HP say it is a Windows issue and nothing to do with them!! I am using
Vistas own drivers for the printer as HP do not have a dedicated one for
this printer for Vista.

Any help appreciated.


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