photosmart hp printer

Posted: 03-05-2008, 12:54 AM
hi, installed hp printer driver on laptop and have a wireless connection but
can't get printer to work ? please help any answers on why or what i am
doing wrong
--
cheryl47
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Responses to "photosmart hp printer"

Bob F.
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Re: photosmart hp printer
Posted: 03-05-2008, 12:59 AM
"cc47" <cc47@discussions.microsoft.com> wrote in message
news:F3E5EA23-DADB-4E7C-B749-F9EBC707BD33@microsoft.com...
> hi, installed hp printer driver on laptop and have a wireless connection
> but
> can't get printer to work ? please help any answers on why or what i am
> doing wrong
> --
> cheryl47

Did you load all the s/w that came with the printer, very precisely and in
the order specified by the HP documentation? The s/w is very touchy about
this. If not, rip it all out and do it precisely as directed.

--
BobF.

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cc47
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Re: photosmart hp printer
Posted: 03-05-2008, 01:14 AM
what is s/w and if that is the disk yes there was only one and it installed
right just can't get it to connect to desktop computer i have my laptop on
wireless but in same room
--
cheryl47


"Bob F." wrote:
> "cc47" <cc47@discussions.microsoft.com> wrote in message
> news:F3E5EA23-DADB-4E7C-B749-F9EBC707BD33@microsoft.com...
> > hi, installed hp printer driver on laptop and have a wireless connection
> > but
> > can't get printer to work ? please help any answers on why or what i am
> > doing wrong
> > --
> > cheryl47
>
>
> Did you load all the s/w that came with the printer, very precisely and in
> the order specified by the HP documentation? The s/w is very touchy about
> this. If not, rip it all out and do it precisely as directed.
>
> --
> BobF.
>
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Bob F.
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Posts: n/a
 
Re: photosmart hp printer
Posted: 03-05-2008, 01:21 AM
"cc47" <cc47@discussions.microsoft.com> wrote in message
news:971ABB90-61F1-4482-BE8F-1DB078C252F2@microsoft.com...
> what is s/w and if that is the disk yes there was only one and it
> installed
> right just can't get it to connect to desktop computer i have my laptop
> on
> wireless but in same room
> --
> cheryl47
>
> "Bob F." wrote:
>
>> "cc47" <cc47@discussions.microsoft.com> wrote in message
>> news:F3E5EA23-DADB-4E7C-B749-F9EBC707BD33@microsoft.com...
>> > hi, installed hp printer driver on laptop and have a wireless
>> > connection
>> > but
>> > can't get printer to work ? please help any answers on why or what i
>> > am
>> > doing wrong
>> > --
>> > cheryl47
>>
>> Did you load all the s/w that came with the printer, very precisely and
>> in
>> the order specified by the HP documentation? The s/w is very touchy
>> about
>> this. If not, rip it all out and do it precisely as directed.
>>
>> --
>> BobF.

s/w is software and yes "that is the disk". It is not just the fact that it
is loaded, it must be done in the sequence described in the installation
instructors including plugging in all the cables and powering up the
printer. It is connected via USB, is it not? Your wireless is irrelevant.
--
BobF.

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cc47
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Re: photosmart hp printer
Posted: 03-05-2008, 01:52 AM
the printer is connected with usb on desk computer.
--
cheryl47


"Bob F." wrote:
> "cc47" <cc47@discussions.microsoft.com> wrote in message
> news:971ABB90-61F1-4482-BE8F-1DB078C252F2@microsoft.com...
> > what is s/w and if that is the disk yes there was only one and it
> > installed
> > right just can't get it to connect to desktop computer i have my laptop
> > on
> > wireless but in same room
> > --
> > cheryl47
> >
> > "Bob F." wrote:
> >
> >> "cc47" <cc47@discussions.microsoft.com> wrote in message
> >> news:F3E5EA23-DADB-4E7C-B749-F9EBC707BD33@microsoft.com...
> >> > hi, installed hp printer driver on laptop and have a wireless
> >> > connection
> >> > but
> >> > can't get printer to work ? please help any answers on why or what i
> >> > am
> >> > doing wrong
> >> > --
> >> > cheryl47
> >>
> >> Did you load all the s/w that came with the printer, very precisely and
> >> in
> >> the order specified by the HP documentation? The s/w is very touchy
> >> about
> >> this. If not, rip it all out and do it precisely as directed.
> >>
> >> --
> >> BobF.
>
>
> s/w is software and yes "that is the disk". It is not just the fact that it
> is loaded, it must be done in the sequence described in the installation
> instructors including plugging in all the cables and powering up the
> printer. It is connected via USB, is it not? Your wireless is irrelevant.
> --
> BobF.
>
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Bob F.
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Re: photosmart hp printer
Posted: 03-05-2008, 03:57 AM
"cc47" <cc47@discussions.microsoft.com> wrote in message
news:6100BE66-01F7-485D-AA31-66BDD6CFFAE7@microsoft.com...
> the printer is connected with usb on desk computer.
> --
> cheryl47
>
>
> "Bob F." wrote:
>
>> "cc47" <cc47@discussions.microsoft.com> wrote in message
>> news:971ABB90-61F1-4482-BE8F-1DB078C252F2@microsoft.com...
>> > what is s/w and if that is the disk yes there was only one and it
>> > installed
>> > right just can't get it to connect to desktop computer i have my
>> > laptop
>> > on
>> > wireless but in same room
>> > --
>> > cheryl47
>> >
>> > "Bob F." wrote:
>> >
>> >> "cc47" <cc47@discussions.microsoft.com> wrote in message
>> >> news:F3E5EA23-DADB-4E7C-B749-F9EBC707BD33@microsoft.com...
>> >> > hi, installed hp printer driver on laptop and have a wireless
>> >> > connection
>> >> > but
>> >> > can't get printer to work ? please help any answers on why or what
>> >> > i
>> >> > am
>> >> > doing wrong
>> >> > --
>> >> > cheryl47
>> >>
>> >> Did you load all the s/w that came with the printer, very precisely
>> >> and
>> >> in
>> >> the order specified by the HP documentation? The s/w is very touchy
>> >> about
>> >> this. If not, rip it all out and do it precisely as directed.
>> >>
>> >> --
>> >> BobF.
>>
>>
>> s/w is software and yes "that is the disk". It is not just the fact that
>> it
>> is loaded, it must be done in the sequence described in the installation
>> instructors including plugging in all the cables and powering up the
>> printer. It is connected via USB, is it not? Your wireless is
>> irrelevant.
>> --
>> BobF.
>>

Is printer sharing turned on in your desktop? What OS is in each? Vista in
both?

--
BobF.

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Bob F.
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Posts: n/a
 
Re: photosmart hp printer
Posted: 03-05-2008, 04:04 AM
"Bob F." <bob@NOSPAN.com> wrote in message
news:C1418189-03FA-4B11-BC43-F43254601B1A@microsoft.com...
> "cc47" <cc47@discussions.microsoft.com> wrote in message
> news:6100BE66-01F7-485D-AA31-66BDD6CFFAE7@microsoft.com...
>> the printer is connected with usb on desk computer.
>> --
>> cheryl47
>>
>>
>> "Bob F." wrote:
>>
>>> "cc47" <cc47@discussions.microsoft.com> wrote in message
>>> news:971ABB90-61F1-4482-BE8F-1DB078C252F2@microsoft.com...
>>> > what is s/w and if that is the disk yes there was only one and it
>>> > installed
>>> > right just can't get it to connect to desktop computer i have my
>>> > laptop
>>> > on
>>> > wireless but in same room
>>> > --
>>> > cheryl47
>>> >
>>> > "Bob F." wrote:
>>> >
>>> >> "cc47" <cc47@discussions.microsoft.com> wrote in message
>>> >> news:F3E5EA23-DADB-4E7C-B749-F9EBC707BD33@microsoft.com...
>>> >> > hi, installed hp printer driver on laptop and have a wireless
>>> >> > connection
>>> >> > but
>>> >> > can't get printer to work ? please help any answers on why or what
>>> >> > i
>>> >> > am
>>> >> > doing wrong
>>> >> > --
>>> >> > cheryl47
>>> >>
>>> >> Did you load all the s/w that came with the printer, very precisely
>>> >> and
>>> >> in
>>> >> the order specified by the HP documentation? The s/w is very touchy
>>> >> about
>>> >> this. If not, rip it all out and do it precisely as directed.
>>> >>
>>> >> --
>>> >> BobF.
>>>
>>>
>>> s/w is software and yes "that is the disk". It is not just the fact
>>> that it
>>> is loaded, it must be done in the sequence described in the installation
>>> instructors including plugging in all the cables and powering up the
>>> printer. It is connected via USB, is it not? Your wireless is
>>> irrelevant.
>>> --
>>> BobF.
>>>
>
>
> Is printer sharing turned on in your desktop? What OS is in each? Vista
> in both?
>
> --
> BobF.
Does your printer at least work from your desktop computer?

--
BobF.

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cc47
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Posts: n/a
 
Re: photosmart hp printer
Posted: 03-06-2008, 06:00 AM
printer works great from desktop.can it be that the printer sharing has to be
on same network when setting up? i am new to this so bear with me.
--
cheryl47


"Bob F." wrote:
> "Bob F." <bob@NOSPAN.com> wrote in message
> news:C1418189-03FA-4B11-BC43-F43254601B1A@microsoft.com...
> > "cc47" <cc47@discussions.microsoft.com> wrote in message
> > news:6100BE66-01F7-485D-AA31-66BDD6CFFAE7@microsoft.com...
> >> the printer is connected with usb on desk computer.
> >> --
> >> cheryl47
> >>
> >>
> >> "Bob F." wrote:
> >>
> >>> "cc47" <cc47@discussions.microsoft.com> wrote in message
> >>> news:971ABB90-61F1-4482-BE8F-1DB078C252F2@microsoft.com...
> >>> > what is s/w and if that is the disk yes there was only one and it
> >>> > installed
> >>> > right just can't get it to connect to desktop computer i have my
> >>> > laptop
> >>> > on
> >>> > wireless but in same room
> >>> > --
> >>> > cheryl47
> >>> >
> >>> > "Bob F." wrote:
> >>> >
> >>> >> "cc47" <cc47@discussions.microsoft.com> wrote in message
> >>> >> news:F3E5EA23-DADB-4E7C-B749-F9EBC707BD33@microsoft.com...
> >>> >> > hi, installed hp printer driver on laptop and have a wireless
> >>> >> > connection
> >>> >> > but
> >>> >> > can't get printer to work ? please help any answers on why or what
> >>> >> > i
> >>> >> > am
> >>> >> > doing wrong
> >>> >> > --
> >>> >> > cheryl47
> >>> >>
> >>> >> Did you load all the s/w that came with the printer, very precisely
> >>> >> and
> >>> >> in
> >>> >> the order specified by the HP documentation? The s/w is very touchy
> >>> >> about
> >>> >> this. If not, rip it all out and do it precisely as directed.
> >>> >>
> >>> >> --
> >>> >> BobF.
> >>>
> >>>
> >>> s/w is software and yes "that is the disk". It is not just the fact
> >>> that it
> >>> is loaded, it must be done in the sequence described in the installation
> >>> instructors including plugging in all the cables and powering up the
> >>> printer. It is connected via USB, is it not? Your wireless is
> >>> irrelevant.
> >>> --
> >>> BobF.
> >>>
> >
> >
> > Is printer sharing turned on in your desktop? What OS is in each? Vista
> > in both?
> >
> > --
> > BobF.
>
> Does your printer at least work from your desktop computer?
>
> --
> BobF.
>
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Bob F.
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Posts: n/a
 
Re: photosmart hp printer
Posted: 03-06-2008, 04:03 PM
"cc47" <cc47@discussions.microsoft.com> wrote in message
news:7C24D02E-613B-479C-A5B8-647A564A0092@microsoft.com...
> printer works great from desktop.can it be that the printer sharing has to
> be
> on same network when setting up? i am new to this so bear with me.
> --
> cheryl47
>
>
> "Bob F." wrote:
>
>> "Bob F." <bob@NOSPAN.com> wrote in message
>> news:C1418189-03FA-4B11-BC43-F43254601B1A@microsoft.com...
>> > "cc47" <cc47@discussions.microsoft.com> wrote in message
>> > news:6100BE66-01F7-485D-AA31-66BDD6CFFAE7@microsoft.com...
>> >> the printer is connected with usb on desk computer.
>> >> --
>> >> cheryl47
>> >>
>> >>
>> >> "Bob F." wrote:
>> >>
>> >>> "cc47" <cc47@discussions.microsoft.com> wrote in message
>> >>> news:971ABB90-61F1-4482-BE8F-1DB078C252F2@microsoft.com...
>> >>> > what is s/w and if that is the disk yes there was only one and it
>> >>> > installed
>> >>> > right just can't get it to connect to desktop computer i have my
>> >>> > laptop
>> >>> > on
>> >>> > wireless but in same room
>> >>> > --
>> >>> > cheryl47
>> >>> >
>> >>> > "Bob F." wrote:
>> >>> >
>> >>> >> "cc47" <cc47@discussions.microsoft.com> wrote in message
>> >>> >> news:F3E5EA23-DADB-4E7C-B749-F9EBC707BD33@microsoft.com...
>> >>> >> > hi, installed hp printer driver on laptop and have a wireless
>> >>> >> > connection
>> >>> >> > but
>> >>> >> > can't get printer to work ? please help any answers on why or
>> >>> >> > what
>> >>> >> > i
>> >>> >> > am
>> >>> >> > doing wrong
>> >>> >> > --
>> >>> >> > cheryl47
>> >>> >>
>> >>> >> Did you load all the s/w that came with the printer, very
>> >>> >> precisely
>> >>> >> and
>> >>> >> in
>> >>> >> the order specified by the HP documentation? The s/w is very
>> >>> >> touchy
>> >>> >> about
>> >>> >> this. If not, rip it all out and do it precisely as directed.
>> >>> >>
>> >>> >> --
>> >>> >> BobF.
>> >>>
>> >>>
>> >>> s/w is software and yes "that is the disk". It is not just the fact
>> >>> that it
>> >>> is loaded, it must be done in the sequence described in the
>> >>> installation
>> >>> instructors including plugging in all the cables and powering up the
>> >>> printer. It is connected via USB, is it not? Your wireless is
>> >>> irrelevant.
>> >>> --
>> >>> BobF.
>> >>>
>> >
>> >
>> > Is printer sharing turned on in your desktop? What OS is in each?
>> > Vista
>> > in both?
>> >
>> > --
>> > BobF.
>>
>> Does your printer at least work from your desktop computer?
>>
>> --
>> BobF.
>>
If you moved your printer, the remote computer may not find it. You will
have to delete the printer from that PC and re-install the printer (remote
network printing) from there.

--
BobF.

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cc47
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Posts: n/a
 
Re: photosmart hp printer
Posted: 03-06-2008, 07:36 PM
sorry what do you mean if i moved the printer? as of today i uninstalled the
printer software from my laptop till i find someone who will set it up for
me. all this talk is not working i am a visual person and it means nothing
thanks if you could put it in lamans terms it would help. lol
--
cheryl47


"Bob F." wrote:
> "cc47" <cc47@discussions.microsoft.com> wrote in message
> news:7C24D02E-613B-479C-A5B8-647A564A0092@microsoft.com...
> > printer works great from desktop.can it be that the printer sharing has to
> > be
> > on same network when setting up? i am new to this so bear with me.
> > --
> > cheryl47
> >
> >
> > "Bob F." wrote:
> >
> >> "Bob F." <bob@NOSPAN.com> wrote in message
> >> news:C1418189-03FA-4B11-BC43-F43254601B1A@microsoft.com...
> >> > "cc47" <cc47@discussions.microsoft.com> wrote in message
> >> > news:6100BE66-01F7-485D-AA31-66BDD6CFFAE7@microsoft.com...
> >> >> the printer is connected with usb on desk computer.
> >> >> --
> >> >> cheryl47
> >> >>
> >> >>
> >> >> "Bob F." wrote:
> >> >>
> >> >>> "cc47" <cc47@discussions.microsoft.com> wrote in message
> >> >>> news:971ABB90-61F1-4482-BE8F-1DB078C252F2@microsoft.com...
> >> >>> > what is s/w and if that is the disk yes there was only one and it
> >> >>> > installed
> >> >>> > right just can't get it to connect to desktop computer i have my
> >> >>> > laptop
> >> >>> > on
> >> >>> > wireless but in same room
> >> >>> > --
> >> >>> > cheryl47
> >> >>> >
> >> >>> > "Bob F." wrote:
> >> >>> >
> >> >>> >> "cc47" <cc47@discussions.microsoft.com> wrote in message
> >> >>> >> news:F3E5EA23-DADB-4E7C-B749-F9EBC707BD33@microsoft.com...
> >> >>> >> > hi, installed hp printer driver on laptop and have a wireless
> >> >>> >> > connection
> >> >>> >> > but
> >> >>> >> > can't get printer to work ? please help any answers on why or
> >> >>> >> > what
> >> >>> >> > i
> >> >>> >> > am
> >> >>> >> > doing wrong
> >> >>> >> > --
> >> >>> >> > cheryl47
> >> >>> >>
> >> >>> >> Did you load all the s/w that came with the printer, very
> >> >>> >> precisely
> >> >>> >> and
> >> >>> >> in
> >> >>> >> the order specified by the HP documentation? The s/w is very
> >> >>> >> touchy
> >> >>> >> about
> >> >>> >> this. If not, rip it all out and do it precisely as directed.
> >> >>> >>
> >> >>> >> --
> >> >>> >> BobF.
> >> >>>
> >> >>>
> >> >>> s/w is software and yes "that is the disk". It is not just the fact
> >> >>> that it
> >> >>> is loaded, it must be done in the sequence described in the
> >> >>> installation
> >> >>> instructors including plugging in all the cables and powering up the
> >> >>> printer. It is connected via USB, is it not? Your wireless is
> >> >>> irrelevant.
> >> >>> --
> >> >>> BobF.
> >> >>>
> >> >
> >> >
> >> > Is printer sharing turned on in your desktop? What OS is in each?
> >> > Vista
> >> > in both?
> >> >
> >> > --
> >> > BobF.
> >>
> >> Does your printer at least work from your desktop computer?
> >>
> >> --
> >> BobF.
> >>
>
> If you moved your printer, the remote computer may not find it. You will
> have to delete the printer from that PC and re-install the printer (remote
> network printing) from there.
>
> --
> BobF.
>
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