Re: PLEASE HELP new to xp - GAMES WONT WORK!!!!!!!!!
Guest
Posts: n/a
Posts: n/a
Would you forward two documents that will allow us to know a bit more
about what is going on? It will also help you understand as well.
First, a new computer will likely NOT have the latest files and fixes
for games, hardware or software. They are manufactured with what is
available at the date they are manufactured. They could sit on the shelf or
in the box for sometime before they are sold. During that time, many
problems are resolved or changes made. The vendors are not going to spend
the time updating when we the customers want it different anyway.
So, one should always visit the manufactuers site after purchase, update
their machine. Visit Windows Update, update the files for the Operating
system. Visit their individual hardware componant sites for the latest
drivers.
The documents we would like are made by your computer. First, we would
like a copy of you DirectX.log file. You can find this with the search tool
on your desktop.
Second, we would like a copy of you dxdiag information. This is from
start > run > dxdiag > run tests at tabs > save and post here.
Thanks for your post! It will help others!
--
Stephen Keen [MS] This posting is provided "AS IS" with no warrenties, and
confirs no rights.
"Jen" <animeprincess@hotmail.com> wrote in message
news:33c901c37422$52339c50$a401280a@phx.gbl...
> I have a brand new computer. It's system specs are:
> pentium 4 2.8 ghz
> 160 gb hd
> radeon 9600 graphics card
> 512 ram
> Win xp professional Media Center edition version 2point
> sometion
> (unsure what other info you need)
>
> Anyways I cant get games to run on this puppy even though
> i know for a fact it meets the requirments
>
> Example and main concern right now:
>
> Black and white and creature isle
>
> I go to run this program and am told "rublack.exe has
> encountered a problem and will now close, sorry for the
> inconvienance"
>
> This so far is what i have tried to do:
>
> changing monitor resolution and color depth,
> installing new patches to both windows xp and the game
> itself
> going to proprieties of the exe itself and telling it to
> run it under win 98 and win 95
> telling it to run in 256 colors
> telling it to run in a different resolution
> telling it to turn off advanced text
> telling it to do various combonations of the above
> Restarting at least 20 times
> Uninstalling and reinstalling at least 5 times
> Reinstalling without the expansion
> Reinstalling without patching
> Reinstalling and running the game's diagnostics before
> hand
>
> The diagnostics by the way says my processor is negative
> 1500 mhz. whats up with that? lol
>
> I think its a loss cause
>
> ---------
>
> The games system specs say it WILL run on windows xp
>
> And its requirments are all lower than my computer's
> hardware specs.
>
> I dont see what could be causing this problem
>
> I get similar problems on other games (like neverwinter
> nights when i update to the newest version)
>
> The cds are scratch free... in fact, i JUST bought black
> and white/creature isle night before last
>
> ANY help is appreciated.
>
> ---------------
>
> I also get a WEIRD error when i try to install Ragnarok
> Online (which worked fine on my old computer)
>
> I am told:
>
> "error 1311 source file not found C:/documents and
> settings/administrator/local settings/temp/temporary
> directory 1 for rag_setup_e.zip/data1_cab Verify that the
> file exists and that you can access it"
>
> When i go to run the program
>
> We checked all my access security things and are VERY
> sure that is not the problem
>
> Any help on this one?
>
> ----------
>
> Thanks for reading PS I know i should have read the other
> posts, but my time online is limited so please forgive me
> if these have been answered else where.
>
> I really need help though because i see this alarming
> trend.... games do not like working for win xp
>
> im thinking of downgrading to win 2000 if i cant get this
> fixed
Linear Mode
Posts: n/a