Please help - printer/administrator problem

Posted: 09-30-2008, 08:25 PM

ibyprprty

Guest
Posts: n/a

Please help me! I'm trying to install drivers for a new printer today
the HP 6310 all-in-one. Upon doing that it told me that it wasn't
compatible with Vista but I could click on a link to HP for a fix. I
did that.

It told me a code to put in on that section where you click cmd in the
search thing and then type in C:\ yada yada.....anyway, it wouldn't let
me do it because I got this message:

The FSUTIL utility requires that you have administrative privileges.

So I thought "uh oh" because quite frankly I'm the only one who uses my
computer and I'm the only one who has a password for my computer so umm
I'm the administrator. Just to be sure I went to the control panel and
clicked on users and sure enough it has me as the administrator.

With all of that said, how do I fix this problem so I can type in the
command I need to type in so hopefully my printer works with my
laptop????

Thanks all (and I really think I spend more time trying to figure out
how to fix things with my computer that are screwy cuz of vista then
anything else!!!)

Carey

--
ibyprprty

Responses to "Please help - printer/administrator problem"

barman58

Guest
Posts: n/a

Re: Please help - printer/administrator problem

Posted: 09-30-2008, 09:32 PM

Hello Carey, welcome to the vista forums,

arty

Vista operates differently from earlier windows - It has prope
security,;

an admin in vista operates as a standard user until they need to wor
as admin, this is called elevation

to do this in your case click on the start orb and type "cmd" into th
search bar (at the bottom of the start menu) you should then see CMD.EX
on the list. right click on this and select "run as Administrator
answer ok to the UAC promp

this will open the command interface where you can enter th
instructions you need to ( you should see Administrator in the title ba

Stick with it, it gets easier I promise you :

--
barman5

Regards,
*Nigel*
the beginning of knowledge is the discovery of something we do no
understand.,- frank herbert

ibyprprty

Guest
Posts: n/a

Re: Please help - printer/administrator problem

Posted: 09-30-2008, 10:28 PM

Hey Barman

Turns out I found a disk that came with the printer specifically fo
Vista. So the printer is A-OK

BUTTTT, I didn't want your informative post to seem like it wasn'
appreciated so I did exactly what you suggested and lo and behold at th
top of the CMD screen after doing what you said it says: Administrator
;-

Thanks so much! It's nice to know that there are actually folks ou
here who know how to fanagle through Vista...Makes life easier for u
folks that get frustrated with it

Thanks again and I appreciated your response. :

--
ibyprprty

barman58

Guest
Posts: n/a

Re: Please help - printer/administrator problem

Posted: 10-01-2008, 07:07 AM

Thanks carey,

glad you got things to work

btw that Right click "run as administrator" can be useful if you're
installing anything use it for the setup.exe and it will save a lot of
problems, eventually as new programs are written the will do it for us
(some do now).

If you're just starting out with Vista the tutorials here are well
worth spending the time to read

'Tutorials - Vista Forums' (http://www.vistax64.com/tutorials/)

Happy printing

--
barman58

Regards,
*Nigel*
the beginning of knowledge is the discovery of something we do not
understand.,- frank herbert

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