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PLEASE HELP - Printer keeps installing

Posted: 07-28-2003, 11:15 AM
I'm having the same problem ever since I ran the HPJet
Direct wizard - whenever I boot up I get the HP
Installation Wizard telling me to reboot to complete
installation even tho the damn thing is working fine

Its annoying rather than a problem but I can't find
anything on either the Microsoft or the HP site that helps
>-----Original Message-----
>I'm having the same problem. I have an HP820Cse, but I
>don't think that this is a printer problem. I think that
>this is a windows problem. A little help from tech
>support would be apperciated. Thanx.
>
>>-----Original Message-----
>>Hi. I recently repaired my windows xp installation and
>>added service pack 1. Ever since the repair, the found
>>new hardware wixard pops up with Found new hardware:
>>printer.
>>It doesnt state what sort of printer or
>>anything. If i choose to install automatically, the
>>required software was not found. If i install manually,
>>and choose HP officejet Pro 1150 C, which is what i
>>have plugged in, It installs the printer, but the yellow
>>bubble comes up with "there was a problem during the
>>installation, your installed hardware might not work
>>properly", then the found new hardware wizard comes
>>back up after reinstall, or any time i start windows.
>> If i have the hp 1150 plugged in when i start windows,
>it
>>finds all the hp 1150 harware fine, but the printer
>>install still pops up. If i unplug the hp 1150 or
>>disable the LPT1 port it still comes up. I tried
>deleting
>>all the printer drivers. disabling print spooler,
>removing
>>PRTmate from the WIN.INI file and deleting the oem##.inf
>>file(which i couldnt find). If i tick the "do not ask
>>to install this device again" box during the found new
>>hardware wizard, it still comes up.
>>I read through the
article,http://support.microsoft.com/?
>>kbid=298370: The New Hardware Wizard May Detect the
>>Printer Device After Every Restart of the Computer, but
>>it does not apply to hp 1150c. The hp 1150c must be
plug
>>and play because in the online hp manual,
>>http://h20015.www2.hp.com/en/documen...l;jsessionid=2
G
>C
>>HTMU3DKK5XQEXGRMENZQ?
>reg=na&cc=us&docName=bpu01853&lc=en&
>>it states the ECP printer port must be set to "enable
>>legacy plug and play". Also i dont think the bug in XP
>>that is causing the problem is related to the fact i
>have
>>an hp 1150c because even if the printer is still
diabled
>>or unplugged, it detects a new one. Any help would be
>>greatly appreciated.
>>
>>
>>.
>>
>.
>
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